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Old 01-16-2009, 07:57 PM
  #1  
Bahman
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Default Parts confusion

Hi John,

Got my part order today. Seems somehow things got confused. I believed i was ordering replacement wheel assemblies for my Chinook (borke the one on the front). What i received was the part that connects the wheels to the main mechanics.

Order Number: 504169
-
Quantity Item
1 Alpha 250 (2200kv) Brushless Motor
1 Walkera #38 Replacement Parts: Skid landing


Is there something we can do to address this?

thanks,

BTW - tried uploading images to explain further but they don't show in preview, i can email them to you if that helps
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Old 01-16-2009, 07:59 PM
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Bahman
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Default RE: Parts confusion

OK so the image upload worked which is good, #1 is what i believed i was ordering, #2 is what i received which is unopened and in original packing.

thanks in advance for your help
Old 01-20-2009, 10:46 PM
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nitrostaff1
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Default RE: Parts confusion

actually you need HM-38-Z-10 but on the order you ordered HM-38-Z-20 so rma issed you can send it back for exchange.

John
Nitro Planes


ORIGINAL: Bahman

OK so the image upload worked which is good, #1 is what i believed i was ordering, #2 is what i received which is unopened and in original packing.

thanks in advance for your help
Old 01-21-2009, 12:59 AM
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Bahman
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Default RE: Parts confusion

Thanks really appreciate the quick response. Please see if your web team can add images to the parts as this would eliminate any further confusion.

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