Sllimg

The battery that came with my F-18 won't take a charge. I keep getting an error and I've tried it on several chargers. Anyone else had this problem. I can't seem to get a response from Nitroplanes.

nitrostaff1

what's your order number? what's the voltage reading from the voltmeter?

John
Nitro Planes

Sllimg

When I checked it, all four cells were between 3.9 and 4.0. I don't recall the total, but I will check it again and get back to you. Here is my order number:




Order Number: 523607

-

Quantity Item

1 F/A-18C Hornet 4-Channel Brushless Remote Control EDF Jet 'Ready-to-Fly'

Sllimg

3.88
3.91
3.93
3.91

Total 15.63

nitrostaff1

If all 4 cells registered 3.0V or above then your battery is doing fine. Each lipo cell max voltage should be 4.2V x 4 = 16.8V and this should be your voltage after the battery is fully charged and balanced. Please check your charger.

John
Nitro Planes

Sllimg

I've tried it on 3 different chargers. It gets an error every time. I haven't flown the plane yet, but the battery will not fully charge.

Thanks,

JGM

Sllimg

Is that the only response I get? How unfortunate. This was my first purchase from Nitroplanes and if this is the way you guys handle things it will definitely be my last. I'll stick with hobby-lobby.

JGM

opjose

Actually while the voltage may indicate if the battery may be receiving a charge voltage/current correctly, this may not indicate the state or suitability of a battery to handle the load placed upon it, nor indicate that it is OK.

The best way to test it, is of course with a watt meter.

The voltage test alone is not really an adecuate indication of battery condition.

-

Sllimg: Which chargers did you try to charge the battery with OTHER than the ones provided with this plane?

Sllimg

I have tried it on a PolyCharge 4 with an Equinox balancer. I have tried charging it without the balancer on the same Polycharge 4. I also tried it on a friend's Triton 2.

kid chuckles

keep trying

opjose

Good diagnostic.

PM John again and refer him back to this thread.

There is no doubt that the battery is shot.

Sllimg

I ordered the fusion series battery and it works fine. I have flown the plane several times now and it flies fine.

You can forget the battery. It's been too much of a hassle for a cheap battery pack. It was more about pricinple anyway. I just wanted you guys to make it right.

I do want to voice my disappointment with your customer service. I have been flying for 28 years. Within the last few years I have converted to all electric. I am up to 9 electric planes, so I know how to charge a battery. This was my first EDF from nitroplanes. I understand there are people who make false claims and try to blame unfortunate events on equipment failures. I am not one of those people. You have made this sucha hassle for me. Repeated emails, phone calls, and postings to this site. I fly with a bunch of guys who were anxious to see this plane fly. The plane flies good, but I won't be recommending they buy one from nitroplanes.

Thanks,

JGM

opjose

PM him again even if only on principle.

He tends to make things right for you if he is aware there is a problem and given half a chance.