Forum support1

@ Robert Let me get this straight when you receive the airplanes you got a damage canopy after we send out a new canopy for you and still damage am I correct.

Eric

Forum support1

Hi slaneva

No they are not back in stocks if they are in stocks I will post it on here and let you know.

Eric

03svtsnakevert

My Feedback: (1)

I will need the airframe with wing and supports and motor...that's what the servo failure cost me...and I want to thank you for looking into and taking care of this for me

03svtsnakevert

My Feedback: (1)

Oh and the airframe needs to include the tail assembly

ROBERT.S

My Feedback: (151)

ERIC,I RECEIVED A NEW CMP 140 MUSTANG LAST SPRING WITH A DAMAGED CANOPY.I CONTACTED NITRO & E-MAILED PICTURES OF THE DAMAGED PART.THEY ORDERED ME A REPLACEMENT CANOPY BUT I WAS THEN NOTIFIED IT WAS OUT OF STOCK & IT WOULD TAKE A FEW MORE WEEKS.AFTER SEVERAL MONTHS AND SEVERAL E-MAILS,I WAS TOLD IT WAS STILL BACKORDERED BUT THEY FOUND ANOTHER DAMAGED CANOPY IN THE WAREHOUSE AND WOULD SEND IT TO ME-HOPING IT WOULD BE BETTER THEN THE ONE I HAD.I RECEIVED THE 2ND DAMAGED CANOPY BUT IT WAS NO BETTER THEN THE ORIGINAL DAMAGED PART THAT CAME WITH THE PLANE.I E-MAILED NITRO AGAIN AND WAS TOLD IT WAS REORDERED BUT WAS STILL OUT OF STOCK. THANKS,ROBERT.S

ROBERT.S

My Feedback: (151)

ERIC,YOU CAN ALSO SEE MY ORIGINAL REQUEST FOR HELP REGARDING THIS SITUATION IN MY POST TO JOHN BACK ON 4/30/10.THANKS AGAIN,ROBERT.S

Forum support1

@ Robert so basically when we send out the replacement canopy for you is still damage. That is not a problem I will go to the back of the warehouse and try to find one for you. And I will ask my warehouse manager to double pack it and make sure it pack wells this time.



Eric

Forum support1

@ 03svtsnakevert


Let me check it out myself and I will get it to you today.

Eric

03svtsnakevert

My Feedback: (1)

Eric, thanks again for taking care of this for me and I look forward go receiving it

SPADinfluence

My Feedback: (1)

Any odds of getting a replacement cowling (Engine cover) for this plane:

http://www.nitroplanes.com/ex3309063arf.html

I would pay for one if I can get one ordered and shipped.

Dave ESPI

STILL... after almost TWO YEARS ! [:-] I need a nose cone for an ART-TECH SU-47.....

and now also AIRFIELD 1450mm wing span P-51 Props. I would like them and more nosecones.

I know it is hard to figure out what parts people will need, but the ONLY REASON I buy any particular plane is if there is replacement parts available.... PLEASE RESTOCK !

vita-40

Hello i don't have an order # but i ordered a cowl for a 540t 120 edge some months ago and have called once it was billed to my credit card but haven't recieved any word.Is there any way to find out if i will ever get it or get a credit?

Sidney Beckham
Cape Fair Mo.

vita-40

about post 472 could you e-mail me with an answer?
[email protected]

Forum support1

SPADinfluence


Hi I go to the back on the warehouse and have a check I don't have the cowl and even the airplane is discontinued for awhile now I'm sorry about.



Eric

03svtsnakevert

My Feedback: (1)

Eric,

Did we get the items I needed sent out? Thanks again!

chebert

Go to the following link and see what the BBB has on Nitroplanes also know as Nitro Model Planes http://www.trustlink.org/Reviews/Nit...anes-205968257

Here is NP address and number supplied by the BBB
Contact: Ivan Wu
13240 Amar Road
City of Industry, CA 91746
(626) 369-2301

warbird51

My Feedback: (12)

Help,

I need to order 2 replacement canopies for the Flying Dream T-28. I just maidened mine on Sunday. It flies great, but I flipped it upside down and the canopy shattered. So I need a replacement conopy and a spare. I bought my T-28 at the 2010 AMA Expo.


Wayne

Forum support1

03svtsnakevert
<script></script>


Hi I print out the label already and here are the UPS tracking number 1ZX03V030399256018 .



Eric

Forum support1

Hi warbird you was at the AMA show are you around the area here and do you know the name of the sales person that sell the airplane to you.

Eric

ROBERT.S

My Feedback: (151)

HI ERIC,I WAS WONDERING HOW YOU MADE OUT FINDING A CMP 140 MUSTANG CANOPY FOR ME ??THANKS,ROBERT.S

warbird51

My Feedback: (12)

Hi Eric,

As I said, I purchased the T-28 at the 2010 AMA Expo in Ontario, Ca That was a year ago, so I don't remember who the salesman who sold it to me. I live in Northern Calif and my friends and I attend the AMA Expo every year. Here are some pics of the maiden flight last Sunday and close up pics of the broken canopy. I have taped it up and I did not take the tape off for the photo's. I can take some better pics for the canopy if you desire.

Wayne Cook

Forum support1

Hi Wayne

I have the canopy in stocks but I don't know how we gonna do this have you buy anything from our website before if you have please give your order number if you don't have it that fine I need your zip code and name or email address so i could do a search on my system.

Eric

warbird51

My Feedback: (12)

Hi Eric,

I bought a CMP P-40 .50 size about 4 - 5 years ago from Nitro Planes while at the AMA Expo. I remember calling in an order to Nitro Planes for the retracts. I don't remember ordering anything on your web site. Just over the phone. My zip is 94560 and street address is 6013 Campanula Ct. Hopefully I am in your system.

Wayne Cook

1961mga

Order #1122479, specifically the spitfire http://www.nitroplanes.com/93a235-80...e-rtf-24g.html
As you can see from the order, I purchased the RTF version, but did not receive the receiver.

Thanks.

Forum support1

Hi 1961mga
Could you take a couple of picture and post it on here for me please I want to make sure we didn't send you a ARF version one.


Eric