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NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

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Old 05-02-2012, 04:39 AM
  #851
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ORIGINAL: captinjohn


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ORIGINAL: captinjohn


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ORIGINAL: captinjohn



The 69 inch Yak I got had a deformed and cracked cowl and the canopy was cracked very bad. Fuse attachement tabs not glued in correctly...I can fix that...as it is not seen anyway. So just a new cowl & a canopy should do it. I can post or email photos if you need. Thanks Capt,n John

Eric....no word back to me yet. What and when are you going to answer? Please keep me up to date. Thanks Capt,n John
I got a call today...my parts are going to be shipped. Thanks NitroModels ! Capt,n
I got called and asked for a refund...so the Yak is going back 8;29 5/2/2012.
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Old 05-02-2012, 11:37 AM
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ORIGINAL: mt.flyer


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Looking for an engine cowl for a Yak 52, this one; Item#: 90A218R_Gas_Yak54-3D-Red or here also; http://www.nitroplanes.com/20redyak523d.html another title; Red Yak 52 3D 50 - 56" Version 2 Nitro Gas Radio Remote Controlled Aircraft Almost-Ready-to-Fly ARF

Thanks!

Adam
Havent heard anything here. Any chance of getting this cowl?

Thanks!
Yes I have this cowl in stocks, Have you order anything from us before. If so Can I have the order number please.

Eric
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Old 05-02-2012, 11:39 AM
  #853
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ORIGINAL: ChrisElko

Hello Eric

Just following up to see if you have located any more canopies for the CMP AT6 Texan.

Thanks again
Chris

Hi Chris

Yes I do have the canopy in stock, Have you order anything from us before ? If so Plesae give me the order information.

Eric
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Old 05-02-2012, 11:41 AM
  #854
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ORIGINAL: FallDownGoBoom

Eric:

Thanks for your reply, as I'd given up on hearing anything. I don't want to return the airplane, and I'm not sure you'd take it back since it's already been flown. I talked with your on-line support and they were not especially helpful, essentially saying "it's out of warranty, and we don't have any parts anyway".

If you ever get canopies back in stock, you might let me know.

If is out of the warranty is not a problem I could make a exception for you. Can I have your order number please. Let me check what is your issue and what airplanes do you have.

Eric
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Old 05-06-2012, 06:30 AM
  #855
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Hi John


what parts do you need again could you remind me please, I will open a new box and ship whatever parts you need to make this airplanes fly.

Eric
After waiting over 3 months for the parts...I got in touch with N.P. and got a shipping lable to ship it back for a full refund. I packed it better thatn when I got it with extra foam sheets. I will buy from N.P. again, but will do a better pick of a airplane I can get parts for. Capt,n
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Old 05-06-2012, 08:41 AM
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

Eric ,
I need a new cowl and canopy for my CMP 50cc Zero. They both have cracks and creases from the packing in the box ,please refer to order #263732 .
Thanks , Chris
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Old 05-09-2012, 02:04 PM
  #857
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Eric ,
I need a new cowl and canopy for my CMP 50cc Zero. They both have cracks and creases from the packing in the box ,please refer to order #263732 .
Thanks , Chris

Hi Chris

I have that in stocks too. Let me help you make a special order for this cowl.

Eric
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Old 05-09-2012, 03:43 PM
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

Eric , I do appreciate your help
Thanks ,
Chris Kimball
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Old 05-09-2012, 03:57 PM
  #859
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

The yak 54 should be back to you now. I have a UPS Tracking number. Please let me know when you get it back...and return credit to my visa card. Thanks John

tracking # 1ZX03V039090469874 It should work for you also.
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Old 05-09-2012, 06:37 PM
  #860
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here



This notice serves as proof of delivery for the shipment listed below.

1ZX03V039090469874
UPS Ground
1.00 lb
09/05/2012 12:13 P.M.
LA PUENTE, CA, US
WANG
Dock


Thank you for giving us this opportunity to serve you.



Sincerely,



UPS



Tracking results provided by UPS: 09/05/2012 10:36 P.M. ET

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Old 05-16-2012, 07:36 AM
  #861
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

Eric...when is my credit going to be placed back on my credit account? Please let me know ASAP. Thanks John 1ZX03V039090469874 is my return tracking number.
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Old 05-17-2012, 09:08 AM
  #862
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

Hi Eric,
Recently purchased the Exceed RC Concept X airframe in Red, Item # 69A01-red-kit, Order ID # is 1699591.

It is missing both horizontal tails, part # 69A01-03 and # 69A01-04 per the parts sheet.

Could I please get a set, in Red, shipped to me?

Thanks,
Brad
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Old 05-17-2012, 05:50 PM
  #863
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here


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ORIGINAL: captinjohn

Eric...when is my credit going to be placed back on my credit account? Please let me know ASAP. Thanks John 1ZX03V039090469874 is my return tracking number.


Well they got me for the last time. I will never trust what they say or purchase anything from them again.

This email is regarding NitroPlanes order number
yhst-17210252890263-241657. We have processed your return item,
and have refunded $126.62 for your order from NitroPlanes.
You should see your credit on your credit card in about
2-3 business days.There is a 15% restocking fee, and
shipping is not refundable according to our store policy.


Best Regards,
NitroPlanes
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Old 05-18-2012, 04:10 PM
  #864
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here


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ORIGINAL: captinjohn

sorry if the refund take a longer then I thought.
Quote:
ORIGINAL: captinjohn

Eric...when is my credit going to be placed back on my credit account? Please let me know ASAP. Thanks John 1ZX03V039090469874 is my return tracking number.


Well they got me for the last time. I will never trust what they say or purchase anything from them again.

This email is regarding NitroPlanes order number
yhst-17210252890263-241657. We have processed your return item,
and have refunded $126.62 for your order from NitroPlanes.
You should see your credit on your credit card in about
2-3 business days.There is a 15% restocking fee, and
shipping is not refundable according to our store policy.


Best Regards,
NitroPlanes
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Old 05-28-2012, 09:56 AM
  #865
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here


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ORIGINAL: Forum support1


Quote:
ORIGINAL: captinjohn

sorry if the refund take a longer then I thought.
Quote:
ORIGINAL: captinjohn

Eric...when is my credit going to be placed back on my credit account? Please let me know ASAP. Thanks John 1ZX03V039090469874 is my return tracking number.


Well they got me for the last time. I will never trust what they say or purchase anything from them again.

This email is regarding NitroPlanes order number
yhst-17210252890263-241657. We have processed your return item,
and have refunded $126.62 for your order from NitroPlanes.
You should see your credit on your credit card in about
2-3 business days.There is a 15% restocking fee, and
shipping is not refundable according to our store policy.


Best Regards,
NitroPlanes
I am more sorry....waited 3 months to get the bad parts replaced and you promised too send them...you never did. So I loose a lot of money only because you guys cannot tell the truth. Very bad way do to business. Capt,n
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Old 06-04-2012, 08:15 PM
  #866
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

Okay i have a Yak 54 2c 46~50 4c 52~63 ENGINE POWERED AEROBATIC AIRCRAFT
http://www.nitroplanes.com/yak542c464c5.html

And i need some parts for it i need a wing tube & a conopy and a cowling
after searching high & low on the nitroplanes web site i cant find none of it how do i go about getting the parts i need for this plane? or is it one of them ya toss it and get a different plane..

Any help would be appriciated i dont want to wait three months for parts so if they cant be purchased then i'll just huck it in the trash..


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Old 06-06-2012, 05:56 PM
  #867
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

Eric....DOYOUREMEMBERTHIS??????

Eric Hey John I have a use yak 120 the airplanes you want to buy everything is prefect in there. Would you like to buy it ?;

Hi Eric, I got the Yak today. I wish it was perfect...but the canopy is cracked in quite a few directions. We am going to florida for a few months. It is less $$ in the long run because heating is so expensive here.
I will not need a new canopy right away...will not build the Yak untill back home. I guess I should have waited and got it later. I have looked it over and a DLE20cc engine will be great on this airplane. I have in my mind all the neat mods I will do to make it a super combo. I will send you a photo of the canopy that is cracked bad. The cowl is kinda warped too. You should have 3 months too find good replacement parts while I am on vacation. John
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Old 06-06-2012, 09:28 PM
  #868
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

That post wasnt helpful i can see this thread is going to be a lost cause..
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Old 06-11-2012, 12:46 PM
  #869
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

Do you happen to know the order number for the Yak 120 that Eric was helping you with? I used the order for the returned Yak 120 and wasn't able to locate another order where a second one was shipped out.

-Charlie
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Old 06-11-2012, 01:22 PM
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

I messaged the parts department and they will let me know in a bit I will keep you updated.

-Charlie
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Old 06-13-2012, 09:16 AM
  #871
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here


Quote:
ORIGINAL: Forum support1


Quote:
ORIGINAL: CK1

Eric ,
I need a new cowl and canopy for my CMP 50cc Zero. They both have cracks and creases from the packing in the box ,please refer to order #263732 .
Thanks , Chris

Hi Chris

I have that in stocks too. Let me help you make a special order for this cowl.

Eric
What happened to the help I was offered ? I have not received any communications from anyone at Nitroplanes in over a month . Forum support1 (Eric) man up and back up your words. You offered help, give it.....
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Old 06-15-2012, 08:08 AM
  #872
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

I checked on the order and it looks like on 5/9/12 we called the6828 in regards for the cowl but the number wasn't setup for us to leave a message. Do you have a phone number that we can contact you at?

-Charlie
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Old 06-15-2012, 08:42 AM
  #873
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PM sent with my mobile #
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Old 06-17-2012, 07:35 PM
  #874
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

I just got My dynam A-10 and the speed controllers are DOA order number 1714352. What can you do for me do I need to send the plane back or can you just send me some replacement speed controllers? Also the servo plug on the wings is too short to work with to plug into the Rx. Please let me know what you can do for me thanks Sean
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Old 06-18-2012, 09:42 AM
  #875
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Default RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here

I'm going to send you a RMA to have the ESC's returned to get exchanged, as for the servo plugs being too short I can send you extensions. How much longer do you need the extension to be?

-Charlie
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