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DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

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Old 02-01-2010, 02:23 PM
  #251
Gail Dabbs
 
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Hey John, If you can send me one of these 78A35 in place of the fuse? I'll repair the fuse and you can send me a canopy when you get them in stock. I can fly without a canopy. I really want to fly this bird not let it sit in the box. Thanks
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Old 02-01-2010, 09:24 PM
  #252
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Hello John
I just received my Cessna 421 today
VERY NICE model I have 1 problem
The canopy is crushed. It wasn't fom the shipper. I think it was packed poorly.
I contacted Nitroplanes ans did not get a response.
Can you please contact me on this issue so I can get a new on?? If you want I can send you a picture f the damaged one.

Thanks John
Hoss
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Old 02-02-2010, 02:01 PM
  #253
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Hi John,I just received the F4 Phantom I ordered and the box was crushed along with the right elevator,looking at it from the back. The rest of the jet looks alright. Please let me know who to send pics. of the damage and order info to. I need the elevator as its crushed and cant be glued back correctly. Thanks. Bob
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Old 02-03-2010, 01:21 PM
  #254
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Thanks John motor mount arrived today back in the air. Tax money should be here soon meaning another plane for me. thanks  again.  Roger 
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Old 02-05-2010, 08:40 PM
  #255
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Yes I can replace the canopy for you. What's your order number? if you don't know there is a reference number on the shipping lable. Please let me know.

John
Nitro Planes

Quote:
ORIGINAL: Lil Hoss

Hello John
I just received my Cessna 421 today
VERY NICE model I have 1 problem
The canopy is crushed. It wasn't fom the shipper. I think it was packed poorly.
I contacted Nitroplanes ans did not get a response.
Can you please contact me on this issue so I can get a new on?? If you want I can send you a picture f the damaged one.

Thanks John
Hoss
jhossalla@wi.rr.com
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Old 02-05-2010, 08:41 PM
  #256
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

I can help you. what's your order number? I'll replace the entire elevator for you.

John
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Old 02-05-2010, 09:05 PM
  #257
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Hi John,I received an Email saying it was already sent sent. Thanks for your help. B
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Old 02-05-2010, 09:14 PM
  #258
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Quote:
ORIGINAL: Gail Dabbs

Hey John, If you can send me one of these 78A35 in place of the fuse? I'll repair the fuse and you can send me a canopy when you get them in stock. I can fly without a canopy. I really want to fly this bird not let it sit in the box. Thanks

I got a canopy for you and will ship that one out

http://www.nitroplanes.com/78a35-f35-skygrey-kit.html or http://www.nitroplanes.com/78a35-f35-skycamo-kit.html

John
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Old 02-08-2010, 12:56 PM
  #259
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Hey John, this one http://www.nitroplanes.com/78a35-f35-skycamo-kit.html
Let me know when you ship. Thanks
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Old 02-09-2010, 04:52 PM
  #260
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

John, or to whom it concerns. i am still awaiting a new fuselage for that was promised to me because of a damaged shipment i sent pictures as well , to jimmy raiden there . HAVE EMAILED ABOUT THIS ISSUE RECENTLY AND WAS PROMISED TO B SENT A NEW FUSE , BEEN OVER 3 MONTHS NOW . I THINK ITS TIME TO TASKE CARE OF THIS ISSUE. YOU HAVE MY INFO AND ORDER NUMBER THANKS , DONALD LAMPKINS, TN.
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Old 02-12-2010, 10:41 AM
  #261
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Hi john was wondering if you could link me over the manual for the 4channel topfirs radio system it did not come with one and also could you please tell me the cg for the cessna 182 55" wing spanit does nt say in the instruction booklet thank you for you time god bless
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Old 02-12-2010, 10:42 AM
  #262
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OH sorry john did not give you my email its reddog9985 yahoo and I misspeled the tx its topfire thanks again and god bless
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Old 02-18-2010, 10:48 PM
  #263
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Order numberyhst-17210252890263-114705
Dynam Sky Trainer 182
http://www.nitroplanes.com/dyskytr1824c.html

The 4Ch transmitter remote control I received with my Kit will not power up. After installing 2 sets of brand new batteries, I don't receive a power light when the switch is turned on.

Thank you,
Rob Peters
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Old 02-19-2010, 10:03 PM
  #264
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Quote:
ORIGINAL: Gail Dabbs

Hey John, this one http://www.nitroplanes.com/78a35-f35-skycamo-kit.html
Let me know when you ship. Thanks
Camo is sold out I'll send you 78A35-F35-Skygrey-KIT instead.

John
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Old 02-19-2010, 10:09 PM
  #265
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Quote:
ORIGINAL: nbl_2105

John, or to whom it concerns. i am still awaiting a new fuselage for that was promised to me because of a damaged shipment i sent pictures as well , to jimmy raiden there . HAVE EMAILED ABOUT THIS ISSUE RECENTLY AND WAS PROMISED TO B SENT A NEW FUSE , BEEN OVER 3 MONTHS NOW . I THINK ITS TIME TO TASKE CARE OF THIS ISSUE. YOU HAVE MY INFO AND ORDER NUMBER THANKS , DONALD LAMPKINS, TN.
Donald,

I'm really sorry that I do not have a fuselage for the plane you ordered but I do have a fuselage for this plane: http://www.nitroplanes.com/saofwenewdot.html
Do you want to give it a try?

John
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Old 02-19-2010, 10:16 PM
  #266
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Quote:
ORIGINAL: reddog9985

Hi john was wondering if you could link me over the manual for the 4channel topfirs radio system it did not come with one and also could you please tell me the cg for the cessna 182 55'' wing spanit does nt say in the instruction booklet thank you for you time god bless
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Old 02-19-2010, 10:20 PM
  #267
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Quote:
ORIGINAL: rpeterslll

Order number yhst-17210252890263-114705
Dynam Sky Trainer 182
http://www.nitroplanes.com/dyskytr1824c.html

The 4Ch transmitter remote control I received with my Kit will not power up. After installing 2 sets of brand new batteries, I don't receive a power light when the switch is turned on.

Thank you,
Rob Peters
ok after installing 8 batteries in the correct directions, jerk it by rolling the batteries and does this help?

John
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Old 02-20-2010, 12:37 AM
  #268
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Re: Dynam Sky Trainer 182 4CH RC Electric Plane.
Hi there,
I purchased this rc plane from you and received it a couple of days ago. I assembled the plane and all works fine (have not flown it yet though, because it looks like the balance charger included doesn't want to charge the lipo battery. The battery would not power anything soI tried to charge the battery. The charger has 2LED lights, onethe showsits plugged to the wall, the other led light is green which turns on all the time even with no battery attached.
I plugged the lipo battery and the 2 lights stayed litthe same, one red one green. (Note: The charger sayswhenLED is green, it's fully charged). I let it charge for about an hour and no luck, will not power the plane or anything.
One more weird thing with the charger - when I plug or unplug the battery to the charger, the charger make a weird noise for a couple of seconds and then the noice goes off...any idea why?? When it makes that noise the green light turns to red.
Anyway you can help?
AldoB
Order Number: 765224
aldoboccaccio@yahoo.com.mx
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Old 02-20-2010, 10:32 AM
  #269
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here


Quote:
ORIGINAL: nitrostaff1


Quote:
ORIGINAL: rpeterslll

Order numberyhst-17210252890263-114705
Dynam Sky Trainer 182
http://www.nitroplanes.com/dyskytr1824c.html

The 4Ch transmitter remote control I received with my Kit will not power up. After installing 2 sets of brand new batteries, I don't receive a power light when the switch is turned on.

Thank you,
Rob Peters
ok after installing 8 batteries in the correct directions, jerk it by rolling the batteries and does this help?

John
Nitro Planes

Thanks for the reply

Yes Itried 2 sets of new batteries, and tried rolling them around. I tried disconnecting the battery lead and reconnecting it as well. I am still not getting a power indicator on the tranmiter when powering it on.

Thank you,
Rob Peters

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Old 02-21-2010, 09:58 PM
  #270
Gail Dabbs
 
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Thanks John let me know when you ship? Thanks
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Old 02-22-2010, 05:51 PM
  #271
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

John, i sent ya a PM but guess not went thru . but i did look at the mustang ya showed here and looks like as good a match to me. so you can go ahead and send it out. thank you for handeling this issue.. don lampkins. my order # on the one i got is 657507, thats the id # thanks again
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Old 02-23-2010, 09:24 PM
  #272
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

hi i did received the plane today and the back rudder is in 2 . and front cow is missing i did not try the motoror servos at this time but what we going to do with this if i have to send back im not going to pay for the shipping . order date 02/14/2010 order number yhst-17210252890263-115760
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Old 02-24-2010, 08:51 PM
  #273
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

hi i did received this plane and the ruder is broke and cow is missing i do need this friday for a birthday and know i cant give that becouse mossing parts .if you can send me the part i will buplf this and wait for parts. yhst-17210252890263+115760
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Old 02-25-2010, 10:25 AM
  #274
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here


Quote:
ORIGINAL: rpeterslll


Quote:
ORIGINAL: nitrostaff1


Quote:
ORIGINAL: rpeterslll

Order numberyhst-17210252890263-114705
Dynam Sky Trainer 182
http://www.nitroplanes.com/dyskytr1824c.html

The 4Ch transmitter remote control I received with my Kit will not power up. After installing 2 sets of brand new batteries, I don't receive a power light when the switch is turned on.

Thank you,
Rob Peters
ok after installing 8 batteries in the correct directions, jerk it by rolling the batteries and does this help?

John
Nitro Planes

Thanks for the reply

Yes Itried 2 sets of new batteries, and tried rolling them around. I tried disconnecting the battery lead and reconnecting it as well. I am still not getting a power indicator on the tranmiter when powering it on.

Thank you,
Rob Peters

Hi John,

Any word on what my options are to replace the transmitter I received with my Sky trainer?

Thank you,
Rob Peters
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Old 02-25-2010, 10:54 AM
  #275
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

I ordered an Extreme Detail 4 Channel 93A182-AirField Sky Trainer RTF back in January and got a GuanLi A5 seaplane in just about 7 days. The return was handled very well and in another 10 days I got the correct plane. Everything so far is good except I can not get through to customer service to address the inoperative wing servo. It makes some noise but does not move when switched with the other side servo that one will move. My order number is yhst-17210252890263+112880. Any help would be appreciated.
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