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DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

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Old 09-12-2010, 07:30 AM
  #401
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Missing Parts and IncompatibleBatteries as an "add on option"

Order Number: yhst-17210252890263-144029

http://www.nitroplanes.com/93a235-80...e-rtf-24g.html and http://www.nitroplanes.com/93a220-800bf109-rtf-24g.html

The Airfield 800mmSpitfire I ordered was missing the bind cable. I searched through every possible hiding place after noticing that it wasn't attached to the receiver; insidethe model's fuselage,inside the transmitter battery compartment, with the accessories, or loose in the packaging. It wasn't there.

The BF 109 Messerschmitt had a completely different 4channel ESC, despite being of the same model numbers,requiring no bind cable, andwithout the bind button on the transmiiter. There are no issuesthere.

The two 1300mah 20c 3cell blue lipo that I selected in the optional purchase menu do not match the smaller connector on either ESC. I noticed that this wasn't an add-on battery option for the Messerschmitt, only the Spitfire!

BecauseI ordered theSpitfire for my buddy, using one transmitter and receiver for both planes isn't an option. Should I return theSpitfire and the two batteries, or how should I proceed?

Thanks!

-Edited September 19th__
Reason: Plane missing the Bind Plug is a Spitfire, not Corsair as previously posted.

Any response from Nitroplanes???
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Old 09-13-2010, 01:07 PM
  #402
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Never mind, issue resolved.
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Old 09-28-2010, 02:52 PM
  #403
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Hi guys this is Timmy here from Nitroplanes how can I help you guys.



Timmy
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Old 10-01-2010, 12:44 AM
  #404
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I have just assembled my Dynam A-10 EDF.. When I plug in the battery, the throttle runs WIDE open and will not respond to the Transmiter.. Everything else is in sync with transmiter, just having problems with the throttle.. Any ideas what would cause this ??
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Old 10-01-2010, 12:46 AM
  #405
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I have just assembled my Dynam A-10 EDF.. When I plug in the battery, the throttle runs WIDE open and will not respond to the Transmiter.. Everything else is in sync with transmiter, just having problems with the throttle.. Any ideas what would cause this ??
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Old 10-01-2010, 10:31 AM
  #406
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Quote:
ORIGINAL: Forum support1

Hi guys this is Timmy here from Nitroplanes how can I help you guys.



Timmy
I think there may have been some confusion, with the other guy's erroneous reply to my own post, earlier. My problem has not been resolved yet: Missing bind plug for the Spitfire RTFOrder and battery connector miss-match.

The batteryaggrevation is something that,now having gained a little more experience as an RC Newbie, I'd recommend Nitroplanes spare others. However, dealing with the many connector types is inevitable in this hobby. The bind plug How do you wish to handle this?

Thanks
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Old 10-01-2010, 08:30 PM
  #407
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CMP Edge 540T wing mount bolts/ blind nuts dont work. IE the wings are not held in properly and they slip in the eyelets. along with cracked canopy.
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Old 10-04-2010, 03:48 PM
  #408
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EMB 312 Tucano 120 - 65" Nitro RC Plane ARF (Gray)
Order Number: 950103

I received everything in good shape, but the fuselage does not have any
guide tubes in it for the pushrods. Please let me know what I need to
do, thanks.

Wayne
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Old 10-04-2010, 05:31 PM
  #409
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Message from NitroPlane OrderID: 946958:
NitroPlane OrderID: 946958
Scheduled Delivery: 28-September-2010
Shipment Detail
Called UPS and they said they have not recieved this product to ship, can you help please!
Thanks.
Steve
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Old 10-05-2010, 12:42 PM
  #410
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Timmy, are you here??


Quote:
ORIGINAL: balistc1000

EMB 312 Tucano 120 - 65'' Nitro RC Plane ARF (Gray)
Order Number: 950103

I received everything in good shape, but the fuselage does not have any
guide tubes in it for the pushrods. Please let me know what I need to
do, thanks.

Wayne
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Old 10-05-2010, 02:09 PM
  #411
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

balistc1000 sorry about that I'm here could you take a couple of the picture for that fuselage and post it here for me please.If you don't mind could you take a picture of the shipping box too did you UPS damage anything on the outside box.



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Old 10-05-2010, 02:11 PM
  #412
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here


Quote:
ORIGINAL: excursionman

Message from NitroPlane OrderID: 946958:
NitroPlane OrderID: 946958
Scheduled Delivery: 28-September-2010
Shipment Detail
Called UPS and they said they have not recieved this product to ship, can you help please!
Thanks.
Steve


Here are the UPS tracking number 1ZX03V030396520979 we have ship out your package you could receive it sometime this weeks.


Timmy

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Old 10-05-2010, 04:10 PM
  #413
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Quote:
ORIGINAL: alpiani

Hi,

Order number yhst-17210252890263-138012 . Before putting the plane together i checked all electronics. All worked fine, except esc. It would cut of the power to the motor, make weird noises, reset all the time, shut down even at half throtle, it just wasn't working properly. I took the esc from my other samef-16 that i bought from you almost a year ago and problem was fixed. If it's possible could you send me a new esc. It was 25A with heat sink. Thank you.
Hi again. I wrote that message in a forum a while ago and still didn't get a reply. I thought i'll try again. Thanks
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Old 10-06-2010, 01:57 PM
  #414
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Quote:
ORIGINAL: alpiani


Quote:
ORIGINAL: alpiani

Hi,

Order number yhst-17210252890263-138012 . Before putting the plane together i checked all electronics. All worked fine, except esc. It would cut of the power to the motor, make weird noises, reset all the time, shut down even at half throtle, it just wasn't working properly. I took the esc from my other samef-16 that i bought from you almost a year ago and problem was fixed. If it's possible could you send me a new esc. It was 25A with heat sink. Thank you.
Hi again. I wrote that message in a forum a while ago and still didn't get a reply. I thought i'll try again. Thanks

When did you order that airplanes are you sure is that order number cause when i check it with that order is was back in 2006.



Timmy

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Old 10-06-2010, 02:31 PM
  #415
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Quote:
ORIGINAL: Forum support1


Quote:
ORIGINAL: alpiani


Quote:
ORIGINAL: alpiani

Hi,

Order number yhst-17210252890263-138012 . Before putting the plane together i checked all electronics. All worked fine, except esc. It would cut of the power to the motor, make weird noises, reset all the time, shut down even at half throtle, it just wasn't working properly. I took the esc from my other samef-16 that i bought from you almost a year ago and problem was fixed. If it's possible could you send me a new esc. It was 25A with heat sink. Thank you.
Hi again. I wrote that message in a forum a while ago and still didn't get a reply. I thought i'll try again. Thanks

When did you order that airplanes are you sure is that order number cause when i check it with that order is was back in 2006.



Timmy

The order was placed on July 19th 2010at 10.00pm. Order number yhst-17210252890263-138012 . My original post was on August 8th 2010. Thanks
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Old 10-07-2010, 01:06 AM
  #416
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Quote:
ORIGINAL: Forum support1

balistc1000 sorry about that I'm here could you take a couple of the picture for that fuselage and post it here for me please.If you don't mind could you take a picture of the shipping box too did you UPS damage anything on the outside box.



Timmy
No damage on the outside of box or to the kit, everything is fine.

I received everything in good shape, but the fuselage does not have any
guide tubes in it for the push rod wires to the rudder and elevator.

I will get you a pic tomorrow.
Wayne
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Old 10-15-2010, 03:21 AM
  #417
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Order number 948721 Airfield F-15 Missing part - NoseWheel Steering Servo Arm.The kit does not have the linkage needed to couple the Nosewheel with the Nosewheel Servo in the Cockpit. Due to this issue the nose wheel steering is rendered inoperative.

Seems to be some type of special servo arm according to the attached picture.
Your attention to this matter is greatly appreciated. Feel free to contact me at any time.
Brian



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Old 10-19-2010, 10:48 AM
  #418
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I have to say I am extremely disappointed in my recent purchase. Order Number: 961059 12.4G 4 Channel AirField RC 55" Sky Trainer Radio Remote Control Airplane w/ Brushless Motor/ESC/Lipo 100% RTF *Super Scale* EPO Foam Plane. I have put the plane together, as best as I can. Problems that I have seen are as follows.
1. Per the pictures on your website. The plane has a red rudder and wingtips, mine are white and no decals included to make them red.
2. Per the pictures on your website.The plane comes with decals already installed, I got a decal sheet with multiple folds that rendered the decals close to useless.
3. Plane came missing 1 screw to hold the top of the wing to the fuselage.
4. Plane was missing 1 hole for the front of the wing to set into. (I had to make my own hole)
5. Plane was missing a battery for the plane, (charger was there but not battery).
6. End of the fuselage (where the elevator goes in) broken and bent (I had to cut a piece of foam out of the box to piece it together and heat up the foam and brace it to try and straighten it)
7. Foam down the left side of the plane very rough had to be sanded to use.
8. Plane is advertised as RTF, doesn’t mention that no batteries or charger included for the radio.
9. No allen wrench to install nose gear (luckily I had the right size)
10 Multiple holes in plastic had to be hand drilled to make them usable
Not sure what you plan on doing to make this right but have to say I am not a happy customer.
There was no damage to either box on the outside from shipping.
Also the radio shown has settings on front to reverse the throws of each channel, mine does not have these.
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Old 10-20-2010, 02:05 PM
  #419
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Quote:
ORIGINAL: Forum support1

balistc1000 sorry about that I'm here could you take a couple of the picture for that fuselage and post it here for me please.If you don't mind could you take a picture of the shipping box too did you UPS damage anything on the outside box.



Timmy
Like I said, no damage on the outside of box or to the kit, everything is fine.

But the fuselage does not have any guide tubes in it for the push rod wires to the rudder and elevator.

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Old 10-22-2010, 11:04 AM
  #420
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Quote:
ORIGINAL: balistc1000


Quote:
ORIGINAL: Forum support1

balistc1000 sorry about that I'm here could you take a couple of the picture for that fuselage and post it here for me please.If you don't mind could you take a picture of the shipping box too did you UPS damage anything on the outside box.



Timmy
Like I said, no damage on the outside of box or to the kit, everything is fine.

But the fuselage does not have any guide tubes in it for the push rod wires to the rudder and elevator.

Timmy, do you see the problem in the pic above(last post^)??
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Old 10-22-2010, 06:12 PM
  #421
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order # yhst-17210252890263
plane: red ez hawk

probelm:

i've assymbled the plane and exp. problems when I turn on the trans. and plug in the bat. I get no responce from the servo's or  no beep from the ecs unit. I Think its either the Rx or the Tx. Plz help
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Old 11-01-2010, 02:05 PM
  #422
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Oder # yhst-17210252890263-153378
Hello,
I received my package from NitroModels last Fridday, After go through manual and inspect all parts,I found this RTF kit was missing a fiber rod use to connecting 02 main wings together. Please let me know when I have replacement from Nitro models.Thanks!
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Old 11-02-2010, 11:47 PM
  #423
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Nitroplanes Support Request. Urgent please assist

Nitroplanes Order Number 979507

My Mig-15 with Electric retracts was missing the Linkage between Nose wheel steering and the servo. There were no parts to connect in the box.
Second item missing was the 3 to 1 Y adapter needed to connect all 3 electric retracts to the receiver Gear Channel.


With regard
Brian
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Old 11-07-2010, 01:45 PM
  #424
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

o/a NOV 3,IO I received my Discus CS glider 2.6M  ARF from Nitro Planes (Flying-Dream).
Order Number: 980745 and shipped to Keith Butler, 2205 S 5th Ave E, Newton, IA . Missing was the
1/8" Thick plywood base, for the front latch of the Cockpit cowling. Not large but important and would,
for me, be difficult to make.  Is there a possible way to get one sent to me.  The part is a rectangular
1 1/4" x 7/8" piece with a 1/4" x 5/8" slot in the center.

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Old 11-07-2010, 04:42 PM
  #425
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Support:   Order Number: 980745

I received the following order on Nov 3 '10 .
The kit did not include the slotted rectangular plywood piece, that is part of the set, that secures the front of the cockpit cowling. I did receive three of the plywood hooking pieces.  The part is 1/8" plywood (rectangular)
1 1/4"x7/8" with a 1/4"x5/8" slot in the center. Could this be mailed to me.

The order shipped to address is: Keith Butler,  2205 S. 5th Ave. E., Newton, IA 50208
 United States
-
Quantity        Item
1       Discus CS 2.6M ARF Radio Remote Controlled Sail Plane Glider
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