I have to say I am extremely disappointed in my recent purchase. Order Number: 961059 12.4G 4 Channel AirField RC 55" Sky Trainer Radio Remote Control Airplane w/ Brushless Motor/ESC/Lipo 100% RTF *Super Scale* EPO Foam Plane. I have put the plane together, as best as I can. Problems that I have seen are as follows.
1. Per the pictures on your website. The plane has a red rudder and wingtips, mine are white and no decals included to make them red.
2. Per the pictures on your website.The plane comes with decals already installed, I got a decal sheet with multiple folds that rendered the decals close to useless.
3. Plane came missing 1 screw to hold the top of the wing to the fuselage.
4. Plane was missing 1 hole for the front of the wing to set into. (I had to make my own hole)
5. Plane was missing a battery for the plane, (charger was there but not battery).
6. End of the fuselage (where the elevator goes in) broken and bent (I had to cut a piece of foam out of the box to piece it together and heat up the foam and brace it to try and straighten it)
7. Foam down the left side of the plane very rough had to be sanded to use.
8. Plane is advertised as RTF, doesn’t mention that no batteries or charger included for the radio.
9. No allen wrench to install nose gear (luckily I had the right size)
10 Multiple holes in plastic had to be hand drilled to make them usable
Not sure what you plan on doing to make this right but have to say I am not a happy customer.
There was no damage to either box on the outside from shipping.
Also the radio shown has settings on front to reverse the throws of each channel, mine does not have these.