My god, I can't believe NitroPlanes is in business. Their support sucks. Thankfully I hung up after 45 minutes on hold waiting for a few questions on two planes we wanted for Christmas -F3 Tornado EDF for myself and the RC 55 Sky trainer for my oldest. Ended up only getting the two cheap backyard electric X fighter for myyoungestkids and what a disappointment.
order # 17210252890263-160737
Opening them up on Christmas day, one of my kids didn't get the fricken antennafor the transmitterand no spare parts. I've called NP 3 time and sent two email. No responses and no RMA;
Not only on the planes junk, they are unflyable. Tail heavy all the way, add counter weight for a slightly forward CG and the plane just sinks. Experience -I've built dozens, am a A&P and PP.
Thankfully my lesson was only $67 and not a $500.
No one at NP cares so off to the BBB.
If you got money to throw away go to the casino, at least you might get something inreturn instead of throwing it away on the cheapest Asian crap they can import.