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DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

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Old 12-08-2009, 09:55 PM
  #126
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My order # is yhst-17210252890263-102158. I know ARFs do'nt come with props but this is the only one that I have bought that did'nt come with a spinner.I got this plane on sale for $120.00 so I ain't complaining. My e-mail address is airfreak2003@hotmail.com. Thank you for your time. Best regards, Scott Romine.
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Old 12-08-2009, 10:10 PM
  #127
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Quote:
ORIGINAL: nitrostaff1

If I mail you a new fuselage will this solve your problem?

John
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ORIGINAL: Scubadog

opjose that is not the point. I know how to do repairs. I have scratch built planes from Ziroli plans and others. You know that is excatly what is wrong with the US today. It's easier just to let it go than to take the time tomake it right. We let every body step on us. It's just easier that way. I will be posting my emails with Jimmy Raiden when we get this settled.
Yes that would be great!
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Old 12-08-2009, 10:16 PM
  #128
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ok then I'll do that and please keep the damaged fuselage as I do not need you to mail that back to me. UPS 1ZX03V030399860945

John
Nitro Planes

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ORIGINAL: Scubadog


Quote:
ORIGINAL: nitrostaff1

If I mail you a new fuselage will this solve your problem?

John
Nitro Planes

Quote:
ORIGINAL: Scubadog

opjose that is not the point. I know how to do repairs. I have scratch built planes from Ziroli plans and others. You know that is excatly what is wrong with the US today. It's easier just to let it go than to take the time to make it right. We let every body step on us. It's just easier that way. I will be posting my emails with Jimmy Raiden when we get this settled.
Yes that would be great!
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Old 12-08-2009, 10:20 PM
  #129
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Manual sent.

John
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Quote:
ORIGINAL: AIRFREAK-1

My order # is yhst-17210252890263-102158. I know ARFs do'nt come with props but this is the only one that I have bought that did'nt come with a spinner.I got this plane on sale for $120.00 so I ain't complaining. My e-mail address is airfreak2003@hotmail.com. Thank you for your time. Best regards, Scott Romine.
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Old 12-08-2009, 10:25 PM
  #130
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good to see you back john did you get my pm on the airshow
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Old 12-08-2009, 10:28 PM
  #131
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I must have missed. Can you send it again?

John
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Old 12-08-2009, 10:37 PM
  #132
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resent pm john
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Old 12-09-2009, 02:22 AM
  #133
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Wow that's it? Good thing I have a lot of building experience because that manual is a joke! I feel sorry for any beginer trying to build one of these planes. Thanks anyway John I appreciate your time and effort.
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Old 12-10-2009, 02:15 PM
  #134
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HERE IS THE TRACKING #FOR THE RETURN OF MY DAMAGED KIT.....1ZX03 V03 42 9310 0677 HOPE THIS WILL SPED THINGS UP A BIT....
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Old 12-11-2009, 01:59 PM
  #135
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

just got my Dynam Sky Trainer 182 4CH RC Remote Control Electric Plane w/ Brushless Motor LiPo RTF and it came with 1 control horn broken on the alieron please help if i get help with this i hope to do business with nitroplanes in the future.

Thanks,Jordan

Order number:yhst-17210252890263-101782
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Old 12-11-2009, 09:28 PM
  #136
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ok no problem and I'll replace that control horn for you.

JOhn
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Quote:
ORIGINAL: computerguy307

just got my Dynam Sky Trainer 182 4CH RC Remote Control Electric Plane w/ Brushless Motor LiPo RTF and it came with 1 control horn broken on the alieron please help if i get help with this i hope to do business with nitroplanes in the future.

Thanks,Jordan

Order number:yhst-17210252890263-101782
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Old 12-12-2009, 09:11 PM
  #137
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thanks unfortinetly none of the electronics is working i plug in the fully charged battery it makes a weird noies and none of the controls work it has been like this since day 1 so this aircraft has not been flown so it's not damage from a flight i have tried a different battery and same issue occours i need help thanks in advance.
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Old 12-13-2009, 03:36 PM
  #138
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

I am trying to track down a replacement parts order.  It placed and billed several weeks but it still has not arrived.  Here's the orfer info:

NitroPlane OrderID: 663364

UPS tracking indicates that Billing Information has Been Received, however, it looks like the package never left.  Can you please advise?

Thanks - Anthony Ascione 
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Old 12-13-2009, 09:38 PM
  #139
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ok I want you to try this. There are crystal in your radio and receiver and they are the frequency generator for the radio and receiver. I want you to remove both of them and reinsert in another direction. This will ensure that they are tightly connected. The turn on the radio first, lower the left joystick and then the speed trim to the right of it. Then connect the battery to the plane and wait 10 seconds.

John
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Quote:
ORIGINAL: computerguy307

thanks unfortinetly none of the electronics is working i plug in the fully charged battery it makes a weird noies and none of the controls work it has been like this since day 1 so this aircraft has not been flown so it's not damage from a flight i have tried a different battery and same issue occours i need help thanks in advance.[img][/img]
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Old 12-13-2009, 09:47 PM
  #140
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I see that we've shipped the item to you on "12/6/2009 9:41:40 PM 1ZX03V030390762540 In Container" This is our computer generated msg when we ship out the package to you. Tomorrow is your delivery date and sometime UPS doesn't update the tracking until the day it was delivered so if you still don't get it after Monday, we'll declare lost and I'll resend it to you on Tuesday.

John
Nitro Planes

Quote:
ORIGINAL: AnthonyA2009

I am trying to track down a replacement parts order. It placed and billed several weeks but it still has not arrived. Here's the orfer info:

NitroPlane OrderID: 663364

UPS tracking indicates that Billing Information has Been Received, however, it looks like the package never left. Can you please advise?

Thanks - Anthony Ascione
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Old 12-14-2009, 11:15 AM
  #141
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no still same problem (Thanks for fast reply)
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Old 12-14-2009, 02:22 PM
  #142
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Hi I recieved my CMP 140 P-51. Box was OK but when I removed the plastic from the canopy it was broken. Allso when I removed the plastic from the Fuse it has a crack in it. Let me know what to do? Thanks Dale
f22rap@bellsouth.net
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Old 12-14-2009, 07:00 PM
  #143
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Hello John, I have recieved my FMSskytrainer 182 plane. Unfortunately.. there was no wall charger in it!
Could you pleasehelp me?Myordernumber is yhst-17210252890263-102581.


Anthony.

EDIT:Here is the unboxing video.

[youtube]http://www.youtube.com/watch?v=ChN35cvVCNA[/youtube]
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Old 12-15-2009, 12:40 AM
  #144
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Hi!

My order number is 693472
The product I purchased was http://www.nitroplanes.com/new204chathi1.html

I received it on time and all looks great. The shipment was super and the plane looks great. I am about to complete the assembly (I started the assembly a few hours after I received the package. No flights have been made as I still need to condition the batteries, set trim, etc...)

I have two issues. 1. The front landing gear (the steel wire) current angles do match the fittings to hook into the servo. It fit very snug and would not allow the front wheel to rotate in one direction. In the attempt to adjust it to fit, the top 90 degree angle developed a crack in the wire. I am wondering if I can get this replaced. I'll have to carve out a bit of space to get one to rotate the way it needs to move. :-( 2. The second issue is that whith the battery in the servos seem to freak out whith the Tx off. (about 60% of the time) I havent seen this much so I wanted to post it and ask if there could be a malfunction with the receiver.

Everything else so far looks great on the model and all other components operate in a test scenario. Ordering process, tracking, delivery were all superb. I'll be a much returning customer!

Any help would be greatly appreciated.

Thanks!

-Brent
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Old 12-15-2009, 09:38 AM
  #145
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

my damaged cmp hellcat was picked up last week . just wondering if you guys got it here is the return tracking number 1Z X03 V03 42 9310 0677
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Old 12-15-2009, 08:05 PM
  #146
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Bamiller....Always turn off your receiver before turning of your transmitter....that is the reason your servos go crazy....angelo
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Old 12-16-2009, 02:32 AM
  #147
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

Nitro Staff;

Recently I ordered 2-each of 3-different Control-Arms. I received them, but the smaller paired-set has problems.
Here's the info on that particular part:
Control Arms/Horns: Front FM11-401A-Arms-1Pc 2-each at 1.00 ea.

Wheel Steering Arms &

Mounts/ 1 set

25*32*16/3*36

The Problem:
One of the Control Arms has the correct diameter shaft-hole, but the set-screw hole is not tapped all the way through (can't use it).
The other one in the same package has a much larger Shaft-hole. It physically looks similar, but clearly it is not. (can't use it either.)


The other pairs of Control Arms appear to be okay; no problems. I ordered them for future use on larger models.

Could you please send me another pair of the smaller Control Arms?
My Order #yhst-17210252890263-104375

Art W.

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Old 12-16-2009, 10:01 PM
  #148
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

ok I want you to remove the receiver from the plane. Connect a receiver battery to the receiver and 1 servo only. Let me if you are able to control the servo. Doing this will by pass the ESC.

John
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ORIGINAL: computerguy307

no still same problem (Thanks for fast reply)
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Old 12-16-2009, 10:03 PM
  #149
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

If I mail you a new canopy and fuselage will this fix the problem? what's your order number?

John
Nitro Planes


Quote:
ORIGINAL: Gail Dabbs

Hi I recieved my CMP 140 P-51. Box was OK but when I removed the plastic from the canopy it was broken. Allso when I removed the plastic from the Fuse it has a crack in it. Let me know what to do? Thanks Dale
f22rap@bellsouth.net
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Old 12-16-2009, 10:04 PM
  #150
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Default RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

ok I'll mail you a new wall charger.

John
Nitro Planes

Quote:
ORIGINAL: pooploops

Hello John, I have recieved my FMS skytrainer 182 plane. Unfortunately.. there was no wall charger in it!
Could you please help me? My order number is yhst-17210252890263-102581.


Anthony.

EDIT: Here is the unboxing video.

[youtube]http://www.youtube.com/watch?v=ChN35cvVCNA[/youtube]
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