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  1. #1
    brickhead179's Avatar
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    Never got a order confirm.

    If anyone from nitroplanes is looking here or if anyone knows why this is, please help!

    I ordered a product off of nitroplanes.com today, and when i checked my email there was no order confirmation! This was at 4 or so and i checked later at 10 and still no email! Nitroplanes can you please help? Why did you not send me a order confirmation???

    Thanks
    You buy, you build, you crash, you buy, you build, you crash- brickhead179

  2. #2
    opjose's Avatar
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    RE: Never got a order confirm.

    Normally if you do not get an almost immediate e-mail confirming the order, then the credit transaction did not go through or was not logged.

    You may want to try using the On-Line chat to check your order(s).

    There is an art . . . to flying. The knack lies in learning how to throw yourself at the ground and miss.

  3. #3
    brickhead179's Avatar
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    RE: Never got a order confirm.

    But after i ordered, i got the confirmation page on their site and my tracking number and all. I just never got an email from them.
    You buy, you build, you crash, you buy, you build, you crash- brickhead179

  4. #4
    opjose's Avatar
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    RE: Never got a order confirm.

    The orders a processed by Yahoo's vendor system.

    Did you provide an e-mail address for Yahoo to send the e-mail verification?

    Could your anti-spam filtering have caught the message? ( Comcast's filters are notorious for this... ).

    Assume it did not go through and contact Nitroplanes via their on-line chat.

    There is an art . . . to flying. The knack lies in learning how to throw yourself at the ground and miss.

  5. #5
    brickhead179's Avatar
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    RE: Never got a order confirm.

    I did provide a email address but i may have misstyped it or something. Il contact them today
    You buy, you build, you crash, you buy, you build, you crash- brickhead179


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