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Slimline Muffler Mfg. Email address

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Old 01-13-2003, 04:34 PM
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Ugo Ferrari
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Default Slimline Muffler Mfg. Email address

Would one of you kind gentlemen send me the email address for The Slimline Muffler people !I'm looking for a muffler for a Magnum.91XLS. Pitts Style.

Thanks !

ugoferrari@aol.com
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Old 01-13-2003, 04:47 PM
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sales@slimlineproducts.com

Although I never received a response from my e-mail.

Mike
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Old 01-13-2003, 05:33 PM
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Default Slimline Muffler Mfg. Email address

I tried getting in touch with them to ask them for a new clamp ring. Mine broke....

Anyway, I got one response back, they finally called me and left a message, but everytime I called THEM, I couldnt get anyone on the phone that would help me... It would be a simple thing for them to just mail me out a new 25 cent clamp.... But Nooooo...

Sorry.... Just had to vent.... Maybe Slimline is listening???
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Old 01-13-2003, 06:33 PM
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Default Slimline Muffler Mfg. Email address

" Maybe Slimline is listening??? "

We can only hope..............

Mike
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Old 01-13-2003, 07:04 PM
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Default Slimline Muffler Mfg. Email address

lol.. yep, Thats about it...
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Old 01-13-2003, 07:50 PM
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Ugo Ferrari
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Default Slimline Muffler Mfg. Email address

Thanks Guys ! I'll give them a shout and see if I might luck out on getting a reply.

Ugo
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Old 01-13-2003, 08:18 PM
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Default Slimline Muffler Mfg. Email address

Mention us too.... maybe that will butter them up for when I finally get them on the phone..
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Old 01-15-2003, 02:47 PM
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Default Slimline Muffler Mfg. Email address

Well Guys, It's been a coupla days now since I Emailed Slimline about that muffler...... Ain't got no reply yet !! I guess I'm a new member of your club !

Ugo
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Old 01-15-2003, 04:04 PM
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Default Slimline Muffler Mfg. Email address

I have called them twice and sent two emails about getting a muffler made. When I talk to them they say sure send us the data, no problem. I have done that twice, gotten no response. This company has a real "contact" problem. You pays your money and takes your chances I guess. To bad because I have one of their mufflers and it's a good product.
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Old 01-15-2003, 04:38 PM
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Thats right.... I got them on the phone a couple times, they were real nice to talk to, but kept telling me to email them an address to send the part. I could never get back a response.. I got nowhere...
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Old 01-15-2003, 05:38 PM
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Default success!

Ladies and gentlemen we have a response!

I e-mailed Slimline copies of all the responses here (without names of course) and Lance, from Slimline e-mailed me back very quickly. He seemed very concerned to get me what I was looking for. Although he thought all the quotes were from me!

I gave him RCU's address, and suggested he come over and see what is going on.

Also, the e-mail address is slightly different. It's: support@slimlineproducts.com

Address your messages to Lance Matassa. I'm sure he'll get right back to you.

Later!
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Old 01-15-2003, 05:39 PM
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Default Slimline Muffler Mfg. Email address

Oh, here's the phone number in case you don't have it: 480.967.5053
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Old 01-15-2003, 06:45 PM
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Default Slimline Muffler Mfg. Email address

I sent my email request with a picture of my problem, We'll see if I get a responce...

Glad you got a response MHawker!
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Old 01-15-2003, 08:48 PM
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Thanks for the new info Guys !! I Just fired Lance another Email.

Let's Hope & Pray !!

Ugo
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Old 01-15-2003, 09:17 PM
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Default Slimline Muffler Mfg. Email address

HEY!

I got a response from Lance, he says my part is on its way! Hurray For Slimline!

I reminded him that there are others needing assistance, Hopefully everyone will get the help they need...
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Old 01-15-2003, 09:23 PM
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Default Slimline Muffler Mfg. Email address

HEY !! ME TOO !!

Lance just replied and gave me the info I was looking for !!

How 'Bout that ?? Ain't it great what a "Gathering Of The Minds" Can do??

Thank You "Minds" !

Ugo
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Old 01-22-2003, 08:45 PM
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Hey!

I received my requested part yesterday! It came quickly, and I am very happy now. Lance even emailed me to follow up on it. Thanks!

Hows everyone elses progress?
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Old 01-22-2003, 09:03 PM
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I'm still waiting for the muffler I ordered, but I feel sure that Lance will come thru for me too !

Ugo
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Old 01-23-2003, 01:09 AM
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Hey Guys: I have only e-mailed them once concerning a muffler for an OS .60 FSR that was no longer listed in their online catalog. They got back to me the same day with part number, price, and availability. And, yes, their product is probably the best on the market for its intended purpose. Guess I was just lucky that day.
Max
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Old 01-23-2003, 02:10 PM
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Nothing yet! I would have liked a confirmation on the order. I hate giving out my Credit Card number with out at least knowing it got to the right place.

Ugo
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Old 01-23-2003, 05:43 PM
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Ugo,

Have you shot Lance off another e-mail? A "just checking" e-mail might be in order for you.

Mike
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Old 01-23-2003, 06:31 PM
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I sent a follow-up email a few days ago asking for confirmation but received none as yet !! I will send another email today!

Ugo
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Old 01-24-2003, 04:58 PM
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HOORAY !! I shot Lance at Slimline another email and recieved a reply. He says that he was out of town a few days causing the communication delay. The muffler is on the way !! He sent along a tracking number, and UPS says delivery will be on Monday !

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Old 01-29-2003, 08:43 PM
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TAH-DAH !! I received the muffler yesterday ! I guess all's well that ends well ! It's been great working with you guys !

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