g-rock

My Feedback: (1)

Hi
I am looking for transmiter repair in the states. I am getting no responce from Hitec Customer Service Center, 12115 Paine St,
Poway CA, 92064. I do not want to send my Eclipse 7 off to a 'dead letter box'. Their phone is no longer in service. Any suggestions? Thanks.
Gene

Rodney

I have used the Hitec service in California with great success. IMHO, Hitec's repair policy and quality of repair is excellent and as fast or faster than any other similar service. Their prices are also fair, several times they have made repairs to my transmitters at no charge, not even shipping costs and one of those was on Prism far out of warranty yet no charge.

JohnBuckner

My Feedback: (1)

Is the phone listed on this page the one you are getting no longer in service?

http://www.hitecrcd.com/pages/support/102

g-rock

My Feedback: (1)

JohnBuckner
Yes, that's the phone # that is no longer in service. Rodney, How long ago did you have service there? I sent them an email three days ago and no responce.
Gene

MasterAlex

You might try the radio MFG forum, Hitec has reps monitoring activity and are very good about responding. I'd start there.

g-rock

My Feedback: (1)

MasterAliex,
I am not new to RcUniverse but I do not know where the radio MFG forum is located. Thanks.
Gene

RAMFlyer

My Feedback: (65)

http://www.rcuniverse.com/forum/forumid_53/tt.htm

g-rock

My Feedback: (1)

RAMFlyer,
I never would have thought of looking in the club house. Thanks.
Gene

SoCalSal

My Feedback: (16)

I was at Hitec yesterday... yes they are still open..Try this number....1-858-748-6948..... it (number) works as I just dialed it. ut it is 6a.m. and they are not open yet.

pt19 flyer

My Feedback: (1)

hi

your problem is very strange...I have hitec equipment about everything is hitec and I have never had a problem with their service. It has always been excellent. I recommend it to all new flyers I talk to.

to a google search for hitec radio control equipment http://www.hitecrcd.com/pages/support/3 try this one
good luck and happy flying

pt19 flyer

Dsegal

You can get good service from http://www.radiosouthrc.com/

g-rock

My Feedback: (1)

I took RAMFlyer's advice and was contacted by Hitec within a day. The transmitter was repaired and sent back fairly quickly. Thanks to all who helped.
Gene