silvermansteve

My Feedback: (2)

i had a thread i wanted to update with further information. it was titled "negative experience with horizon hobby." now i cannot find it. has it been deleted? someone named dan lackey from horizon contacted me after reading the thread. they had ignored all MY communications to THEM up to that time.this personhas not yet helped me to date though. i want to update on all this, in detail,but cannot find the thread. can you help me with this? i hope i don't have to start over!

respectfully,
steven silverman
weston, florida

ThunderbirdJunkie

My Feedback: (3)

Steve, the way THIS post sounds is that you did not go through the proper channels to contact them. Firstly, it is just plain silly to expect a fast answer through corporate email. Second, if you have an issue with customer service with a company, you don't just go on the internet and whine about it, even if it's the popular thing to do.

The powers that be here on RCU are well within not only their rights, but within proper HUMAN CODE to keep this silly whining off their boards.

On another note, they just had three VERY major releases with more coming within the next couple weeks, so their call volume is pretty darn large right now. The Blade MCPx, the Losi Ten SCT-E, and the TLR 22 are all extremely popular, extremely noteworthy releases, and as with any new release, there are issues, and these issues must be dealt with.

Horizon's customer service is second to none, so if you have a complaint with their service, you were probably kind of a jerk to them. This thought, in ThunderbirdJunkie's mind, is cemented by the fact that you whine about it on an internet forum.

Didn't see the original post, this is just what ThunderbirdJunkie can figure out from your post.

tommygun32

I remember your thread. I can't find it either.

Rather than posting another thread, why don't you PM a 'car' mod directly asking to clarify?

silvermansteve

My Feedback: (2)

first, thunderbird junkie, i wish you would get out of my thread!  PLEASE UNSUBSCRIBE, you are not welcome. 

second, anybody not royalty who refers to themselves in the third person, even ironically, is a sad example of a person. 

third, you are as ignorant as you are amazingly presumptuous, as you apparently know nothing about my situation yet have so much to say.  you are showing yourself here to be an obnoxious gadfly.  or troll. you have no idea if my claims have merit; how could you, if you don't know what they are? 

fourth, i know more about process, dispute resolution, proper channels and procedure than you ever will.  bet on that.  i know you're no lawyer or businessman.  i know you're not a professional anything, it's obvious.  junkie don't misunderstand, i don't like to get into people's faces about their lack of education and so forth, but don't YOU try to school ME, you anencephallic tadpole.  

PLEASE UNSUBSCRIBE TO MY THREAD.  PLEASE DON'T POST HERE.  IT DOES NOT CONCERN YOU.  i will have to school you if you stay, but i'd much rather avoid you, you self-important troll.  go anywhere else.  i will never post about you if you just go away from here.  go.

please, junkie, go.

silvermansteve

My Feedback: (2)

tommygun i might have done that if i had thought to. so thanks, i think i'lljust let this ride at this point.

ThunderbirdJunkie

My Feedback: (3)

Judging from this post, ThunderbirdJunkie is 100% right in every way.

Good luck with resolving your problem.

If ThunderbirdJunkie were not welcome in this thread, he would not have access to it. The simple fact that you got so upset by ThunderbirdJunkie's post simply reinforces his theory. Hiding behind thinly veiled threats is not a very good practice when dealing with the public. Maybe your years of education should have taught you that

You're operating here under the implication that you are an attorney, but judging from the fact that you stoop to mudslinging wannabe post-graduate insults and have absolutely no idea how to properly punctuate and capitalize a sentence, you're probably some minimum wage paralegal that's gonna have his big bad boss write a nasty letter to Horizon for you.

Enjoy your namecalling and immaturity. At least you still haven't celebrated your 21st birthday yet! You're looking forward to that, aren't you

mazdaprotege4

My Feedback: (32)

Lets see, TBJhas almost 19000 post (and contribues a great deal of knowledge) and you have 86, I wonder who people are going to side with

DaveG55

I too remember that thread and, honestly, it took me less than 3 minutes to find it.

http://www.rcuniverse.com/forum/m_10...m.htm#10387043

As I said in the first thread, I've only had good experiences with Horizon. As I also said, I'd have back charged this long ago.

At this point, if you have not done a charge back, then you have screwed yourself as much as you believe that Horizon has screwed you. Updating your experience, here or there, is very unlikely to do anything to help yourself.

And one final thoght... Attacking a respected member of this fourm will gain you very little sympathy and may actually provide some insight into why you are having trouble resolving an issue with a company that most people find very accomodating.

redfisher1974

Good points Dave, TBJ should like the respected comment.

silvermansteve

My Feedback: (2)

sosomeone as noxious as junkiea could knock out 10,000 posts here and be respected then, BY SOME. it doesn't matter ifhe knows something about these toy cars,he was obnoxious here and elsewhere.i will just keep posting.junkie's exactly as i desrcibed him. he didn 't even read my thread before shooting off his mouth, as it were.

sloppyG

horizon's been great to the vast majority of us

if you have a different experience, it's a fair assumption to make that the problem may be with your attitude

silvermansteve

My Feedback: (2)

please see the original thread.

Eman77

What, did ya use some of that magic "search" hocus pocus that some of the guys here talk about, but no one uses? [8D]

(10 Points to Dave for the quick find of the seemingly "lost/deleted" thread)

DaveG55

I know, right...

And thanks for the kudos.

Anybody else notice how quick the OP was to ***** about my comments about TBJ but still has not bothered to thank me for finding his lost/deleted thread???

Eman77

I noticed all right. I'm guessing he feels silly that he tried to find it, could not, assumed it deleted, created a new thread...and then you find it with very little effort.

sloppyG

yeah, I was surprised that it wasn't a big conspiracy by horizon to hide his very valid complaints LOL!

redfisher1974

5 more stars for Dave....

ThunderbirdJunkie

My Feedback: (3)

Hey, stop calling ThunderbirdJunkie respected...he has a reputation to uphold[&:]

With somebody like you on the phone, ThunderbirdJunkie would refuse to give his last name, too.
Considering you've already complained about two batteries from them, how does this guy know you're not just trying to get a third? Maybe you caught one of their reps on an off day, maybe you were being exceptionally rude...but your behavior here on RCU, silvermansteve, has indicated to us nothing bad about Horizon. You SHOULD have known better than to wait to call. Sure, you e-mailed. Big deal. If you're so educated, you are aware of the ways of corporate e-mail where LOTS of things get picked up by the spam filter. But, of course, you have to get your older sister to buy you booze, so that isn't a shocker.
And you didn't once consider trying to call back, get somebody else, and see if THEY could help you? If you weren't happy with Brian, why would you continue to talk to them?
No, the warranty ends as soon as you use the truck. Given the extreme conditions these cars create for themselves, that should not be a shocker to anybody. If you fire it up the first time, and it goes wide open into a curb, whose fault is that? Yours, for not FOLLOWING THE INSTRUCTIONS. They cover defects only, and if you're a jerk, you'll be lucky to get THAT. They are not contractually obligated to give you ANYTHING.
You haven't shown it here. All you've done is pretend to be educated while insulting and threatening people at 3AM on a Monday on the internet. Sure sounds like you've got a professional position where you're required to have a hell of an education, doesn't it?

After showing your ass on the forum, there's no doubt in ThunderbirdJunkie's mind that you hope this thread dies.

The Hedgehog

Bump

redfisher1974

I think you beat him up enough guys[&:]

sloppyG

I'm still curious what the "new information" he wanted to add was

ThunderbirdJunkie

My Feedback: (3)

ThunderbirdJunkie just wants silvermansteve to "school" him. It sounds promising. Haven't had much happen lately[&:]

redfisher1974

It does sound like it would make a great debate.

Gooseman240

The Thunderbird Junkie just ate crappy forum post, and crapped silverman!!!

tommygun32

I blame it on the full moon.....[&:]