The most ridiculous thing you've ever heard from a customer
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The most ridiculous thing you've ever heard from a customer
I have a number of stories to share, and I hope that others will be inclined to add more stories from their own lines of work.
First let me give you a little background:
I work in a college registrars office for a school called Eisenhower University. My division deals with prior learning assessment (PLA) and evaluation for people with work experience and/or previous college credits that they could turn into an Eisenhower degree. Every day our office gets calls and emails from all around the country, and I have the pleasure of speaking to a number of upstanding individuals who think they could get a Master's Degree in Engineering because they once "built a do-it-yourself radio kit." While we mail out degrees in many trades for work experience, we're not going to give you an Accounting Degree because your aunt was an accountant five years ago and you once "balanced your own checkbook." If you expect a university to grant you a degree based on work experience you should have actually, you know, worked in the field for a number of years.
What makes things worse is that the hippies at my university recently artifically lowered the PLA fees to ridiculous levels due to of some kind of "education should be free or almost free" mentality. That means my office gets bombarded with inquiries 24/7 from idiots with no any qualifications or work references at all, who want to trick us into giving them a degree.
- Story 1 -
Earlier today I had a call from a redneck wanting to apply with us. During the conversation this is what transpired:
Me: May I have your zip code please?
Him: Zip code? You mean 804?
Me: Oh, I'm sorry I meant your 5 digit zip code
Him: Hold on, HONEY!! WHATS THE ZIP CODE!!
Me: *pause*
Him: We don't know, I just want to sign up for the PLA program
Me: Absolutely. I will be happy to help you further; what state do you live in?
Him: STATE? the UNITED STATES!
- Story 2 -
Often we'll get clueless people who are so out of touch with technology that its laughable. Here's a snippet from a conversation with a 40 year old guy about applying for our work experience degree program online.
Me: What version of Windows are you running?
Them: Hold on, let me check.
Me: OK.
Them: They're thermal.
Me: I...I beg your pardon?
Them: The windows are thermal.
Me: ...
- Story 3 -
Last week a lady called in who was having trouble accessing her student account on our website. I don't know why she called our office, since tech support is a different division entirely. But after a little trial and error we were able to get her account fixed and everything squared away. The tail end of our conversation went like this:
Me: Well, seems like everything is working, is there anything else I can help you with?
Her: Yeah, don't use anti-perspirant! Wanna know why?
Me: Not really, but I bet you're going to tell me.
Her: Because it causes cancer! Look at the first ingredient, it's aluminum! It gives you the cancer!
Me: Well, that's good to know ma'am, have a good day!
Her: Wait!! Do you know why 9/11 really happened? George Bush ordered it! There were secret Nesara computers in the sub-sections underneath the WTC!
Me: Wow, amazing.
Her: I'm part of this secret agency tied to Nesara, and we're planning on overthrowing the government! Here's a few links you should check out, and tell all your friends about!
Me: Will do ma'am, thank you for calling.
Her: No no! Wait! Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara !!!!!!
The call lasted about 40 minutes after I fixed her problem, and since I can't hang up on students I had to sit there and listen to these awesome stories. She went on and on about Nesara, and how I should watch the news because something huge was going to happen in the next few days. Of course nothing did. God I love my job.
First let me give you a little background:
I work in a college registrars office for a school called Eisenhower University. My division deals with prior learning assessment (PLA) and evaluation for people with work experience and/or previous college credits that they could turn into an Eisenhower degree. Every day our office gets calls and emails from all around the country, and I have the pleasure of speaking to a number of upstanding individuals who think they could get a Master's Degree in Engineering because they once "built a do-it-yourself radio kit." While we mail out degrees in many trades for work experience, we're not going to give you an Accounting Degree because your aunt was an accountant five years ago and you once "balanced your own checkbook." If you expect a university to grant you a degree based on work experience you should have actually, you know, worked in the field for a number of years.
What makes things worse is that the hippies at my university recently artifically lowered the PLA fees to ridiculous levels due to of some kind of "education should be free or almost free" mentality. That means my office gets bombarded with inquiries 24/7 from idiots with no any qualifications or work references at all, who want to trick us into giving them a degree.
- Story 1 -
Earlier today I had a call from a redneck wanting to apply with us. During the conversation this is what transpired:
Me: May I have your zip code please?
Him: Zip code? You mean 804?
Me: Oh, I'm sorry I meant your 5 digit zip code
Him: Hold on, HONEY!! WHATS THE ZIP CODE!!
Me: *pause*
Him: We don't know, I just want to sign up for the PLA program
Me: Absolutely. I will be happy to help you further; what state do you live in?
Him: STATE? the UNITED STATES!
- Story 2 -
Often we'll get clueless people who are so out of touch with technology that its laughable. Here's a snippet from a conversation with a 40 year old guy about applying for our work experience degree program online.
Me: What version of Windows are you running?
Them: Hold on, let me check.
Me: OK.
Them: They're thermal.
Me: I...I beg your pardon?
Them: The windows are thermal.
Me: ...
- Story 3 -
Last week a lady called in who was having trouble accessing her student account on our website. I don't know why she called our office, since tech support is a different division entirely. But after a little trial and error we were able to get her account fixed and everything squared away. The tail end of our conversation went like this:
Me: Well, seems like everything is working, is there anything else I can help you with?
Her: Yeah, don't use anti-perspirant! Wanna know why?
Me: Not really, but I bet you're going to tell me.
Her: Because it causes cancer! Look at the first ingredient, it's aluminum! It gives you the cancer!
Me: Well, that's good to know ma'am, have a good day!
Her: Wait!! Do you know why 9/11 really happened? George Bush ordered it! There were secret Nesara computers in the sub-sections underneath the WTC!
Me: Wow, amazing.
Her: I'm part of this secret agency tied to Nesara, and we're planning on overthrowing the government! Here's a few links you should check out, and tell all your friends about!
Me: Will do ma'am, thank you for calling.
Her: No no! Wait! Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara Nesara !!!!!!
The call lasted about 40 minutes after I fixed her problem, and since I can't hang up on students I had to sit there and listen to these awesome stories. She went on and on about Nesara, and how I should watch the news because something huge was going to happen in the next few days. Of course nothing did. God I love my job.
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RE: The most ridiculous thing you've ever heard from a customer
I have more stories if you guys are interested. I'll probably be back later tonight since I have something important to do at the moment.
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RE: The most ridiculous thing you've ever heard from a customer
Gotta admit, this thread is probably the most creative way I've ever seen to bump up google page rank.
Heck, I gave ya a click just outta respect for the effort.
Heck, I gave ya a click just outta respect for the effort.
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RE: The most ridiculous thing you've ever heard from a customer
ORIGINAL: FSwenson
Her: Wait!! Do you know why 9/11 really happened? George Bush ordered it! There were secret Nesara computers in the sub-sections underneath the WTC!
Me: Wow, amazing.
Her: I'm part of this secret agency tied to Nesara, and we're planning on overthrowing the government! Here's a few links you should check out, and tell all your friends about!
Me: Will do ma'am, thank you for calling.
Her: Wait!! Do you know why 9/11 really happened? George Bush ordered it! There were secret Nesara computers in the sub-sections underneath the WTC!
Me: Wow, amazing.
Her: I'm part of this secret agency tied to Nesara, and we're planning on overthrowing the government! Here's a few links you should check out, and tell all your friends about!
Me: Will do ma'am, thank you for calling.
"Rick, Can you cut my bushes now?....."
IT was in December and snowing. Need I say more.
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RE: The most ridiculous thing you've ever heard from a customer
The scariest part is that some of these people are actually entitled to vote in local and national elections. Perhaps that helps to account for the congress we have sitting now.
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RE: The most ridiculous thing you've ever heard from a customer
I own a body shop. Believe it or not, I have actually had customers walk in the door and ask me "Do you body work?" DUHHHHHHHHH!
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RE: The most ridiculous thing you've ever heard from a customer
When I had my hobby shop, 12 ft sign with letters 2 ft high that said "HOBBIES'" airplanes, boats, and cars in the windows and people would walk in looking for "BAIT" to go fishing (the shop was 3 blocks from a state park). I had one woman get realy PO'ed becouse I would not sell her a fishing pole for her son. I finnialy said look around and if you can find a pole in here I'll give it to you.
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RE: The most ridiculous thing you've ever heard from a customer
Here's another antecdote:
As a teenager I worked in a Domino's pizza. One day some guy came into my work and asked if he could buy cupcakes and have us bake them into his pizza.
He was very fat and very serious.
And one more:
A few years ago I was working in the tech shop of a CompUSA. I had a customer give me grief for shaking a CD-R. He eyed me angrily and snapped, "Don't do that! You'll make all the data fall off!"
As a teenager I worked in a Domino's pizza. One day some guy came into my work and asked if he could buy cupcakes and have us bake them into his pizza.
He was very fat and very serious.
And one more:
A few years ago I was working in the tech shop of a CompUSA. I had a customer give me grief for shaking a CD-R. He eyed me angrily and snapped, "Don't do that! You'll make all the data fall off!"
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RE: The most ridiculous thing you've ever heard from a customer
I run a mail-order business where we sell stainless steel bolt kits for automotive engines. What always amuses me is when people would like shipping information on their order and this is the e-mail I receive:
!QUOT! where is my order!QUOT!
That is the only information included in the e-mail. No Name, No address, nothing. We ship about 200 orders per day, but of-course, these customers are the only customer we have, and theirs are the only order we shipped in the last month.
!QUOT! where is my order!QUOT!
That is the only information included in the e-mail. No Name, No address, nothing. We ship about 200 orders per day, but of-course, these customers are the only customer we have, and theirs are the only order we shipped in the last month.
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RE: The most ridiculous thing you've ever heard from a customer
Used to hang/repair garage doors for a living. Arrived at a customers house and found the door lying on the garage floor in a crumpled heap. Part of the steel tracks for the door had even been ripped off the wall. As I stood there contemplating how i was even going to get the old door on my truck to haul it away, the customer comes into the garage and asks "So, can you fix it?" to which i replied "Sure, I got plenty of duct tape.". Here's your sign!
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RE: The most ridiculous thing you've ever heard from a customer
I love it! I don't have any good stories like that, except on active duty army, the news crews would come down to camp shelby mississippi...and the reporter would talk to me and ask really smart things like....what is that your holding, is that a real gun? are those actual military humvee's? Is this a tank that we are standing by, or what would you call this? How do you feel about going to iraq (duh).
be honest, you ALL have been out with your nitro rc's, and people come up and ask you "HEY, DOES THAT HAVE A REAL ENGINE???" i love that one....
be honest, you ALL have been out with your nitro rc's, and people come up and ask you "HEY, DOES THAT HAVE A REAL ENGINE???" i love that one....
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RE: The most ridiculous thing you've ever heard from a customer
ORIGINAL: Darkbird
the customer comes into the garage and asks !QUOT!So, can you fix it?!QUOT! to which i replied !QUOT!Sure, I got plenty of duct tape.!QUOT!. Here's your sign!
the customer comes into the garage and asks !QUOT!So, can you fix it?!QUOT! to which i replied !QUOT!Sure, I got plenty of duct tape.!QUOT!. Here's your sign!
#13
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RE: The most ridiculous thing you've ever heard from a customer
I work in production so I usually don't have to deal with customers but on each machine we do have phones. We do get the occasional wrong number but also the embarrassing thing for anyone is to get a bill collector calling trying to find someone. I answered the phone one day and a not too bright person was on the other end looking for an operator that was running a machine about 100 feet away. I told her that and gave her the phone number for that machine. After that came one of the dumbest things that I'd ever heard, "Is that the same area code?"
Here's your sign............
Here's your sign............
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RE: The most ridiculous thing you've ever heard from a customer
Years ago I was the parts manager at an imported car dealership. The cars used what were then strange fuses, much more well known now, with pointed ends. I had some of them in my showcase with a sign, "Fifteen cents each, ten for $1.75." The number of people who wanted them in quantities of ten would surprise you.
Bill.
Bill.
#16
RE: The most ridiculous thing you've ever heard from a customer
I too worked in a parts department of a car dealership. Who knows how many times some guy would walk in and plop a rusted, bent-up, unrecognizable part on the counter and says, "Got one of those"?
Me: What is it?
Him: Its off a Cultass
Me: What is it? What kind of part? Where did it come from?
Him: You tell me, I told you, it's off a Cutlass.
Me: What make, model, and year. And where did you take it off from?
Him: I said a Cutlass, 76 I think. I found it laying under the car.
Me: Did you drive the car here?
Him: No, the car has been sitting in the yard, since my son blew the engine on it a few years ago. It was green, but it turned a redish brown color, and has three doors.
Me: A hatchback?
Him: No, his back is fine.
Me: Who's? Ah, never mind, I meant, the is the car a hatchback, four door, or two door, how many dorrs the the car have?
Him: the car has two doors, three doors that open, the other one was stuck shut since my wife busted the key off in it.
Me: Well, I really need to know what model the car is and where exactly this part came from, since the condition of the part does not allow me to see any part numbers, and it seems most of the part has rusted away. I think what we have here is an EGR valve, but again, I need to know what kind of Cutlass. Broughm, Supreme, SS, Calias?
Him: ITS AN OLDSMOBILE CUTLASS, DON"T YOU KNOW ANYTHING ABOUT OLDSMOBILES, BOY ARE YOU STUPID, NOW JUST GET ME MY PART AND I'LL BE ON MY WAY.
So I take the part and gather all the mechanics around and we do a forensics check on this part. Some agree it was an EGR, others say it might have been a relief baffle, and others say it was the remnants from a can of Lucky beer. So the concensus was that we were dealing with the results of de-institutionalization of our mentally handicapped and I was told to get a few new EGRs from stock and show them to him.
I did, he liked the the one in the pretty blue box over the one in the clear plastic container and bought the part and went into the showroom where he proceeded to tell the sales manager what wonderful, knowledgeable, parts staff he has.
We never heard from him again, but did have many more a lot like him which I think were hired to become either salesmen or shop managers.
Scott
Me: What is it?
Him: Its off a Cultass
Me: What is it? What kind of part? Where did it come from?
Him: You tell me, I told you, it's off a Cutlass.
Me: What make, model, and year. And where did you take it off from?
Him: I said a Cutlass, 76 I think. I found it laying under the car.
Me: Did you drive the car here?
Him: No, the car has been sitting in the yard, since my son blew the engine on it a few years ago. It was green, but it turned a redish brown color, and has three doors.
Me: A hatchback?
Him: No, his back is fine.
Me: Who's? Ah, never mind, I meant, the is the car a hatchback, four door, or two door, how many dorrs the the car have?
Him: the car has two doors, three doors that open, the other one was stuck shut since my wife busted the key off in it.
Me: Well, I really need to know what model the car is and where exactly this part came from, since the condition of the part does not allow me to see any part numbers, and it seems most of the part has rusted away. I think what we have here is an EGR valve, but again, I need to know what kind of Cutlass. Broughm, Supreme, SS, Calias?
Him: ITS AN OLDSMOBILE CUTLASS, DON"T YOU KNOW ANYTHING ABOUT OLDSMOBILES, BOY ARE YOU STUPID, NOW JUST GET ME MY PART AND I'LL BE ON MY WAY.
So I take the part and gather all the mechanics around and we do a forensics check on this part. Some agree it was an EGR, others say it might have been a relief baffle, and others say it was the remnants from a can of Lucky beer. So the concensus was that we were dealing with the results of de-institutionalization of our mentally handicapped and I was told to get a few new EGRs from stock and show them to him.
I did, he liked the the one in the pretty blue box over the one in the clear plastic container and bought the part and went into the showroom where he proceeded to tell the sales manager what wonderful, knowledgeable, parts staff he has.
We never heard from him again, but did have many more a lot like him which I think were hired to become either salesmen or shop managers.
Scott
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RE: The most ridiculous thing you've ever heard from a customer
Ill tell one about my dad. He owns an electic motor store/repair shop. It is amazing how little people know about motors.
All the time people ask for capacitors. Of course they always refer to them as capacarators. Anyway, here's my story.
Guy: This Motor's Broke!
My dad: Well, let me take a look at it.
My dad: Looks like it need to be completely rewired.
Then the guy zooms in over the counter and stares at my dad inches from his face and says, "You Challengin' Me?"
All the time people ask for capacitors. Of course they always refer to them as capacarators. Anyway, here's my story.
Guy: This Motor's Broke!
My dad: Well, let me take a look at it.
My dad: Looks like it need to be completely rewired.
Then the guy zooms in over the counter and stares at my dad inches from his face and says, "You Challengin' Me?"
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RE: The most ridiculous thing you've ever heard from a customer
Here's another one.
Guy: I know whats wrong with this motor! Its the brushes!
My dad: This is a brushless motor.
Guy: Oh, then how's it work?
Guy: I know whats wrong with this motor! Its the brushes!
My dad: This is a brushless motor.
Guy: Oh, then how's it work?
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RE: The most ridiculous thing you've ever heard from a customer
Back when I was working my way through college, I worked at Radio Shack for a while (this was way back when about 5% of the staff still had any electronics knowledge). Well at that time, CDs and CD players were new technology. The stores had a selection of promo CDs, and a couple were popular with people walking by, so they also carried those for sale.
One day, an elderly gentleman comes in, asks another salesman about the Glen Miller music playing and asks where he can by it. The salesman cheerfully tells him that we sell it, and promptly sells the gentleman the CD.
Fast forward a week.
The elderly gentleman comes in and complains that he can't get the music he bought last week to play. Since I was there when he bought the CD I stepped in, and asked him for the disc as I was opening one of the players to put it in. He handed the CD to me, the very scratched CD. As the lightbulb went off in my head, I politely asked him how he had tried to play it. He said, "like any other album, on my record player."
It was really tough not to laugh, but I put the CD in the CD player and started it up. As the music began to fill the store, the gentleman got a puzzled look on his face and asked what that was I put the record in.
I explained what a CD player and CD was as I refunded his money.
One day, an elderly gentleman comes in, asks another salesman about the Glen Miller music playing and asks where he can by it. The salesman cheerfully tells him that we sell it, and promptly sells the gentleman the CD.
Fast forward a week.
The elderly gentleman comes in and complains that he can't get the music he bought last week to play. Since I was there when he bought the CD I stepped in, and asked him for the disc as I was opening one of the players to put it in. He handed the CD to me, the very scratched CD. As the lightbulb went off in my head, I politely asked him how he had tried to play it. He said, "like any other album, on my record player."
It was really tough not to laugh, but I put the CD in the CD player and started it up. As the music began to fill the store, the gentleman got a puzzled look on his face and asked what that was I put the record in.
I explained what a CD player and CD was as I refunded his money.
#22
RE: The most ridiculous thing you've ever heard from a customer
Cruelest thing I've ever heard said to a customer:
I worked for the commuter airlines in St Louis in 1975-76. Our counters were on the baggage level just as you came off the old east concourse. A lot of folks mistook us for an information booth. So a little old lady sorta bumps up to the counter and asks 'What time is Detroit coming in?' To which my easily annoyed co worker, with a perfectly straight professional face says 'Mam, Detroit is not coming in, it is staying right where they built it.' and goes back to working the books. She looked as if the whole world ended and kind of wondered off in a glassy eyed state.
First blond moment
I worked in a toy store in 80-82 mostly in the plastic models. A local high school teacher would task his students with building a model of a WW-II vehicle so they might learn something about the war. So in stroll two teen aged female blonds asking for a model of something from WW-II. To which I ask what would they like, a plane, tank, truck or ship? They want a ship, so I lead them to the stack of kits. OK which country would you like? The US, England Japan, Germany? Both of them looked at me wide eyed and said in stereo 'Germany was in WW-II???
I worked for the commuter airlines in St Louis in 1975-76. Our counters were on the baggage level just as you came off the old east concourse. A lot of folks mistook us for an information booth. So a little old lady sorta bumps up to the counter and asks 'What time is Detroit coming in?' To which my easily annoyed co worker, with a perfectly straight professional face says 'Mam, Detroit is not coming in, it is staying right where they built it.' and goes back to working the books. She looked as if the whole world ended and kind of wondered off in a glassy eyed state.
First blond moment
I worked in a toy store in 80-82 mostly in the plastic models. A local high school teacher would task his students with building a model of a WW-II vehicle so they might learn something about the war. So in stroll two teen aged female blonds asking for a model of something from WW-II. To which I ask what would they like, a plane, tank, truck or ship? They want a ship, so I lead them to the stack of kits. OK which country would you like? The US, England Japan, Germany? Both of them looked at me wide eyed and said in stereo 'Germany was in WW-II???
#24
RE: The most ridiculous thing you've ever heard from a customer
I used to work in the meat department at a Wal-Mart supercenter. There's been times where I was standing in front of the ground beef case with a cart loaded with more GB and I'm stocking the shelves. Some stupid redneck would walk up close to me, look around for a second, then ask "Where's the ground beef at?" I'd turn to look at them and just point at the shelf and try to keep from busting out laughing. How do you miss four shelves that are twelve feet wide that are right in front of you?
I can't count the number of times someone has walked up to me, holding their hands to show the size of some product, never say anything to get my attention so I'm not even sure they are talking to me at first and start with "It's in a red package, about *this* big, I found it here a couple weeks ago." *me after I realize A) this person is talking to me and not someone near me, B) they are asking me a question* 'um, what's it called?' "Oh, I forgot the name." 'well, can you describe it to me?' Then they would make a pathetic attempt to describe whatever it was they were looking for.
Another good one is when someone would ask me where an item was that either A) we never carried the whole time I worked there, which was 2 1/2 years, or B) we used to carry it, but it's been at least 6 months ago when we stopped carrying it, and they would say "I just got it here (points to some shelf or freezer) last week" 'I haven't seen that here in about a year, are you sure you were in this store? Different stores carry different items' "Yes, I was here, I found it right here" That always made me wonder about these people because I knew that item wasn't where they were claiming it was for a very long time if ever.
A few different times something would screw up somewhere along the supply chain so we would go a few days without getting any say pork in for a few days. So after a while, the pork section would be nothing but an empty shelf when every other section in my department was fully stocked. All day long I would have people walk up to me and ask if I had any more porkchops in the back. I'm thinking "Yup, we got more in the back, just decided to not stock the pork today despite keeping everything else stocked completely." Even the managers would ask that. Course after having a fellow associate take some initiative and do some cleaning on a day that was extremely slow, then have three managers come by and gripe at him for cleaning instead of watching the shelves, then a few days later when he was just standing there facing the shelves and scribling on a piece of paper and have some of the same managers come by and tell him he's doing a great job, I began having some serious doubts about the intelligence of Wal-Mart managers.
I can't count the number of times someone has walked up to me, holding their hands to show the size of some product, never say anything to get my attention so I'm not even sure they are talking to me at first and start with "It's in a red package, about *this* big, I found it here a couple weeks ago." *me after I realize A) this person is talking to me and not someone near me, B) they are asking me a question* 'um, what's it called?' "Oh, I forgot the name." 'well, can you describe it to me?' Then they would make a pathetic attempt to describe whatever it was they were looking for.
Another good one is when someone would ask me where an item was that either A) we never carried the whole time I worked there, which was 2 1/2 years, or B) we used to carry it, but it's been at least 6 months ago when we stopped carrying it, and they would say "I just got it here (points to some shelf or freezer) last week" 'I haven't seen that here in about a year, are you sure you were in this store? Different stores carry different items' "Yes, I was here, I found it right here" That always made me wonder about these people because I knew that item wasn't where they were claiming it was for a very long time if ever.
A few different times something would screw up somewhere along the supply chain so we would go a few days without getting any say pork in for a few days. So after a while, the pork section would be nothing but an empty shelf when every other section in my department was fully stocked. All day long I would have people walk up to me and ask if I had any more porkchops in the back. I'm thinking "Yup, we got more in the back, just decided to not stock the pork today despite keeping everything else stocked completely." Even the managers would ask that. Course after having a fellow associate take some initiative and do some cleaning on a day that was extremely slow, then have three managers come by and gripe at him for cleaning instead of watching the shelves, then a few days later when he was just standing there facing the shelves and scribling on a piece of paper and have some of the same managers come by and tell him he's doing a great job, I began having some serious doubts about the intelligence of Wal-Mart managers.
#25
My Feedback: (3)
RE: The most ridiculous thing you've ever heard from a customer
That reminds me of my buddy's experience. He was working in a tire store, and said that about once a month somebody would come in complaining about their tires, that they just got them last month, there's a problem, and they're demanding he come outside and look at them. He would get outside, look at the tires, listen until the customer slowed down.
At that point he would point at the B.F. Goodrich sign on the store, point out that the tires were (Goodyear, Firestone, etc) and politely suggest they check with the correct store.
Ah, people.
Dave Olson
At that point he would point at the B.F. Goodrich sign on the store, point out that the tires were (Goodyear, Firestone, etc) and politely suggest they check with the correct store.
Ah, people.
Dave Olson