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dreamworks customer service

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Old 10-20-2010, 02:50 PM
  #1  
kingtight
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Default dreamworks customer service

I ordered a few items from dream-works rc and never received it because of the shippers fault no fault of Todd at dreamworks.After weeks of calling the shippers and waiting with no positive results Todd at dreamworks decided to make the situation right by me. I just want to say
thank you Todd for great customer service and His employee Ms Linda .Todd displayed excellent customer service and I have no second thoughts about spending my hard earned dollars with his company in the future.Thanks again Todd and let the jokers with similar business observe and follow.
Old 10-20-2010, 03:13 PM
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Default RE: dreamworks customer service

I agree totally, the emails keeping me up to date with the progress of my order, is an extremely useful customer service.

Ross
Old 10-20-2010, 03:33 PM
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eraysa
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Default RE: dreamworks customer service

Yes,they really are the best....

Eray
Old 10-20-2010, 03:42 PM
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BirdofpraY
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Default RE: dreamworks customer service

Hands down he has some of the best services around, and thats for sure.
Old 10-20-2010, 03:47 PM
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Jeffpro
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Default RE: dreamworks customer service

I've had nothing but awesome experiences with Todd and Linda. Life is too short to do business with folks you can't trust. Dreamworks is a credit to the RC community.
Old 10-20-2010, 04:33 PM
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IB
 
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Default RE: dreamworks customer service

I recently purchased some items from Dreamworks, my first dealings with them, I cannot fault their service and I shall certainly be going back. Thank you Todd and Linda

Ian B
Old 10-20-2010, 08:26 PM
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Default RE: dreamworks customer service

Linda real does a great job! Does Tod still work there?

The new web page is great and they are always adding new toys.
Old 10-20-2010, 09:22 PM
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Default RE: dreamworks customer service

Hmm, I may have to give them another try.
Old 10-20-2010, 09:56 PM
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Default RE: dreamworks customer service

Nothing but A+ from them, im in the Dreamworks bandwagon...

Solid Service

S.Swasey
Old 10-20-2010, 10:10 PM
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Default RE: dreamworks customer service

Yes I have to agree also thatDreamworks has great service.
Old 10-20-2010, 10:21 PM
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Default RE: dreamworks customer service

I recently bought some new tires from dreamworks for my flash on a Sunday and they shipped out the next day. Great service for sure, website is real user friendly too.
Old 10-20-2010, 11:46 PM
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Default RE: dreamworks customer service

Linda's the bomb. Todd is groovy. Nice combo. But where the heck is New Smyrna beach, FL???
Old 10-21-2010, 06:50 AM
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Default RE: dreamworks customer service

I will jump on the wagon Todd and Linda always give the best service around.
Old 10-21-2010, 07:47 AM
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Default RE: dreamworks customer service


ORIGINAL: Jeffpro

I've had nothing but awesome experiences with Todd and Linda. Life is too short to do business with folks you can't trust. Dreamworks is a credit to the RC community.
I'm second to that!! Linda and Todd gave us nothing but a great great service, and when we had a little problem Linda spent some time to solve, and she did!! with a big smile!!!
and all the time I was kept informed by her e-mails.

Thank you Todd and Linda

Avi
Old 10-21-2010, 09:27 AM
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Default RE: dreamworks customer service

For sure, Linda and Todd are number one in my book!!! Allways great service, and when something goes wrong, Linda fix it right away.
I recommend Dreamworks to all i know.

Christian
Old 10-21-2010, 10:46 AM
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Default RE: dreamworks customer service

yeap, very good shopping experience from me as well....all orders shipped and arrived to the centre of the earth(cyprus) earlier than i estimated and most important all included in the box and most most important all the correct items....others dont do this either....bravo Todd and team!!

Nicos
Old 10-21-2010, 11:11 AM
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Default RE: dreamworks customer service

Thanks guys... always good to hear our customers are happy with the service we provide! Both Linda and Dylan work very hard to make sure your orders ship as quickly and accurately as possible. They are both an enormous asset to the company! Now if we could just get some of our suppliers to follow suit..... [sm=spinnyeyes.gif]
Old 10-21-2010, 12:51 PM
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Default RE: dreamworks customer service


ORIGINAL: lov2flyrc

Thanks guys... always good to hear our customers are happy with the service we provide! Both Linda and Dylan work very hard to make sure your orders ship as quickly and accurately as possible. They are both an enormous asset to the company! Now if we could just get some of our suppliers to follow suit..... [sm=spinnyeyes.gif]
We are all lucky Todd, to enjoy your consistent and valuable support in products and advice. Many thanks to all at Dreamworks!

Chris
Old 10-21-2010, 01:12 PM
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A343
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Default RE: dreamworks customer service

I've just have to get in line with the positive feedback.
Too many experiences with retailers, where interest in the customer, dead drops once you've shared your CC details......
Todd and crew is always a reliable source of supplies and service ALL THE WAY !

Keep up the good work!

Best regards,
Thomas
Old 10-21-2010, 02:00 PM
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Default RE: dreamworks customer service

FROM THE FAR NORTHERN REACH'S OF ALASKA THAT IS WE CAN SEE RUSSIA FROM HERE IT IS IN OUR BACK YARD HEHEHE.

DREAMWORKRC TEAM IS THE TOP OF THE WORLD

I CAN PLACE A ORDER ON MONDAY AND IT WILL BE AT THE MAILBOX ON WENESDAY FOR 8.95.


I HAVE ALWAYS HAD SUPER GREAT SERVICE FROM LINDA & TODD.



PAT MARTIN
WASILLA ALASKA
Old 12-27-2010, 01:05 AM
  #21  
bigplumbs
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Default RE: dreamworks customer service

I am not a customer of Dreamworks and given his attitude and rudeness on these forums I am certain I will never be. Those who's main interest in these forums is to sell their products and further their own business should I think behave in a far more professional way and not be rude to potential customers.

Still each to their own I surpose
Old 12-27-2010, 03:29 AM
  #22  
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Default RE: dreamworks customer service

First class customer service as always from Todd, always polite and helpfull with advice, No 1
Old 12-27-2010, 03:36 AM
  #23  
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Default RE: dreamworks customer service

Great service for me too and I think their on-line shop is one of the best in the world for jet-related items.
Old 12-27-2010, 03:43 AM
  #24  
Stig Andersen
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Default RE: dreamworks customer service

Always top service from DreamworksRC. Many others could learn from that.
Old 12-27-2010, 03:55 AM
  #25  
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Default RE: dreamworks customer service

+1 for a very happy australian customer, Dreamworks/Todd/Linda are awesome in all aspects!!! anyone on here from down under that hasnt dealt with them before dont hesitate!!


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