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I have to apologize once again to my customers.

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Old 03-14-2012, 06:36 AM
  #26  
toolmaker7341
 
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Default RE: I have to apologize once again to my customers.

Price-Quality-Delivery

Pick 2 of the above

This is the golden rule of how business works in the global economy

price and delivery= China

price and quality = long delivey

delivery and quality= $$$$$$
Old 03-14-2012, 08:09 AM
  #27  
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Default RE: I have to apologize once again to my customers.

Sounds like SNAFU to me...
Old 03-14-2012, 10:52 AM
  #28  
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Default RE: I have to apologize once again to my customers.

WOW,

Thanks for all the comments. I want everyone to know that I am well aware of my shortcomings and I do appreciate the positive comments.

Let me address you one at a time since I told everyone to post there concerns here.

Oistein: The lenses and housings for the Tucano are finally being molded this week. The Tucano system will be on the way to Bjorn next week.

John R: The molds are in the layup room as we speak and the parts will be shipped to you on Friday. I'll send you that Tracking # then.

Vincent: Thanks for the comments. I am trying to fix this part of my business. I have been turning away a lot of custom work until the new equipment is up and running and I can get a handle on delivery times!

Mark S: Yep, that's why I invested in the CNC equipment. Making parts by hand just isn't cutting it anymore time wise...
I do hope the second refueling probe shows up this time.

I'll check back later.

Thanks,

Dan
Old 03-14-2012, 02:20 PM
  #29  
PHIL NUZA
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Default RE: I have to apologize once again to my customers.

Dan,

How soon could I get a set of smoke tanks for a BVM F-100?
Old 03-17-2012, 07:18 AM
  #30  
quist
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Default RE: I have to apologize once again to my customers.

Dan,

My 2 lights kits arrived on Friday, thanks!

Tony
Old 03-17-2012, 07:29 AM
  #31  
rbean2
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Default RE: I have to apologize once again to my customers.


ORIGINAL: Details 4 Scale

WOW,

Thanks for all the comments. I want everyone to know that I am well aware of my shortcomings and I do appreciate the positive comments.

Let me address you one at a time since I told everyone to post there concerns here.

Oistein: The lenses and housings for the Tucano are finally being molded this week. The Tucano system will be on the way to Bjorn next week.

John R: The molds are in the layup room as we speak and the parts will be shipped to you on Friday. I'll send you that Tracking # then.

Vincent: Thanks for the comments. I am trying to fix this part of my business. I have been turning away a lot of custom work until the new equipment is up and running and I can get a handle on delivery times!

Mark S: Yep, that's why I invested in the CNC equipment. Making parts by hand just isn't cutting it anymore time wise...
I do hope the second refueling probe shows up this time.

I'll check back later.

Thanks,

Dan
Dan, I don't see my name in this list. When am I going to get the belly/smoke tank for the F-16? I spoke to you on the phone last week, is it going to happen this month?

Ricahrd
Old 03-17-2012, 09:07 AM
  #32  
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Default RE: I have to apologize once again to my customers.

i want to thank Dan, he replied to my email very quick and he has been very supportive to my problem.

Nicos

Old 03-17-2012, 06:27 PM
  #33  
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Default RE: I have to apologize once again to my customers.


ORIGINAL: PHIL NUZA

Dan,

How soon could I get a set of smoke tanks for a BVM F-100?

Phil,

I sent you a PM, did you get it?

Dan
Old 03-17-2012, 06:29 PM
  #34  
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Default RE: I have to apologize once again to my customers.

Hey Richard,

Your not on the list because the tank is ready to ship to you next week. I'm just finishing the pylon release I spoke of and it's ready t go.

Dan

Old 08-06-2012, 03:59 PM
  #35  
jetpilot
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Default RE: I have to apologize once again to my customers.

Dan, If you reading this, I need my parts.
Scott
Old 08-06-2012, 05:11 PM
  #36  
Mike Haddox
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Default RE: I have to apologize once again to my customers.

Me too!!

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