Jet Legend can kiss my rails
01-18-2013, 05:43 AM
#26
RE: Jet Legend can kiss my rails
ORIGINAL: mikedenilin
Hi David,
I am sorry about that and feel the same pain you have. Fortunately you have worked through Camlex and they are willing to hold the responsibility and refund you the money. It's nice of you that you are in support of your dealers. JL has some great products but their penny wise operation hurts their business. As a dealer, we have to set up a work shop in China to modify and to enhance the quality of these kits so we don't have to rely on the factories to make the corrections. This is why it's better to work through dealers and let us take care of these problems with factories for you. Eventually and evidently, the factories who do better service are seeing a faster growth in sales. I will raise this issue next week when I have a chance to visit JL. I love this hobby and have been in your shoes many times and will continue to help both pilots and factories to supply quality jets for our jet community.
Regards,
Mike
Hi David,
I am sorry about that and feel the same pain you have. Fortunately you have worked through Camlex and they are willing to hold the responsibility and refund you the money. It's nice of you that you are in support of your dealers. JL has some great products but their penny wise operation hurts their business. As a dealer, we have to set up a work shop in China to modify and to enhance the quality of these kits so we don't have to rely on the factories to make the corrections. This is why it's better to work through dealers and let us take care of these problems with factories for you. Eventually and evidently, the factories who do better service are seeing a faster growth in sales. I will raise this issue next week when I have a chance to visit JL. I love this hobby and have been in your shoes many times and will continue to help both pilots and factories to supply quality jets for our jet community.
Regards,
Mike
Manufacturer defects I can tolerate as long as I can fix them, but disrespectful and plain dumb comments or playing dead I cannot.
David
05-28-2013, 05:29 AM
#36
RE: Jet Legend can kiss my rails
ORIGINAL: RAMFlyer
Don't mean to be in your face, but do you have any company you have experience with that you like??
Don't mean to be in your face, but do you have any company you have experience with that you like??
You are not RAM, not at all, an let me be clear. I still like JL kits, but their customer service is so bad I would not like to sponsor thier business again. I'm sure Mike Lin is a great guy, so is Monica at Camlex........but they need to provide feedback to the company they serve (which in turn would be good for their own bussines?). If it wasn't for this, I would buy their F-16 right now.
Same with FEJ. I can understand having a product with issues, but not being proactive about it and treating customers like crap only makes it worse.
And by not supporting these two brands..........I am pushing myself against a corner because they have all the candy I like, at they size I like and the price I like.
That being said: Yellow Aircraft, JMP, Avonds, BVM, and some Skymaster models. Im sure CARF, Skygate, Tomahawk are all great but I know nothing about them from personal experience.
That was my honest answer.
David
05-28-2013, 04:33 PM
#39
RE: Jet Legend can kiss my rails
ORIGINAL: VF84sluggo
For Jet Legend, you have to go through Mike Lin and Global Jet Club.
Frankly, for any of these Chinese ARF's, either use GJC or BVM as the go-between. Period.
Sluggo
For Jet Legend, you have to go through Mike Lin and Global Jet Club.
Frankly, for any of these Chinese ARF's, either use GJC or BVM as the go-between. Period.
Sluggo
05-28-2013, 04:52 PM
#41
RE: Jet Legend can kiss my rails
I "second" that, Andy.
I wanted nothing to do with Jet Legend. BUT, a couple of the guys in the club are totally satisfied with the Jet Legend jets they bought through GJC. So, I've got a JL Viper on the way. And it is all because of Mike Lin and GJC that I made the decision.
BTW, just bought a Kingtech K-100G to go in it.
Sluggo
I wanted nothing to do with Jet Legend. BUT, a couple of the guys in the club are totally satisfied with the Jet Legend jets they bought through GJC. So, I've got a JL Viper on the way. And it is all because of Mike Lin and GJC that I made the decision.
BTW, just bought a Kingtech K-100G to go in it.
Sluggo
