Great Traplet USA Customer Service!!!
03-11-2013, 05:56 PM
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Great Traplet USA Customer Service!!!
I want to go on record that Traplet USA treated me right after a problem with back issues! I placed an order for four RCJI back issues and a special issue. The order was processed and my credit card was charged. About a week later Mr. Greenburg of Traplet USA got back to me to let me know that Traplet UK had finally let him know that all four back issues were no longer available. Mr. Greenburg told me that my account was being credited for the full amount, and that the special issue would be sent free of charge to make up for waiting to be told about the out of stocks. Thank You Mr. Greenburg!!! Don't know about Traplet UK, BUT, Traplet USA hasexcellent customer service...
03-11-2013, 07:25 PM
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RE: Great Traplet USA Customer Service!!!
hooker53 Try Traplet USA at (217) 355-2970; email Matt Greenburg at [email protected]
03-12-2013, 12:08 AM
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RE: Great Traplet USA Customer Service!!!
Guys
Traplet have a new premisies in the USA with Matt Greenburg and Pat Lewis running it.
email [email protected] they are going to carry the wood packs and more plans. Matt will also work with the hobby shops more.
They are in Champaign...
Dave W
Traplet have a new premisies in the USA with Matt Greenburg and Pat Lewis running it.
email [email protected] they are going to carry the wood packs and more plans. Matt will also work with the hobby shops more.
They are in Champaign...
Dave W
03-12-2013, 01:17 AM
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RE: Great Traplet USA Customer Service!!!
Hi ...
Sed me the list of back issues you are after, and I will see if they are in stock here in Sydney. We have back issues going back to #1.
We have already supplied back iisues to Canada and Brazil.
Regards
Dave Burns
Traplet Publications Australia.
[email protected]
Sed me the list of back issues you are after, and I will see if they are in stock here in Sydney. We have back issues going back to #1.
We have already supplied back iisues to Canada and Brazil.
Regards
Dave Burns
Traplet Publications Australia.
[email protected]
03-12-2013, 07:27 AM
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RE: Great Traplet USA Customer Service!!!
Ram Flyer,
Thank You for the kind words. Please let me know if I can help you in any way 
Hooker53,
I do have some woodpacks here in the States. I will be getting a larger shipment in a few day. Let me know what you need and I will do my best to get it to you in the most cost effect way. If you are looking on http://www.trapletshop.com/us/ for shipping prices it may not be correct. We are working hard to improve the main site. [email protected] 217-355-2970 (My direct line)
Matt
03-12-2013, 05:29 PM
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RE: Great Traplet USA Customer Service!!!
Thanks Sean for the scan! I'm still looking for the Jun/Jul and Aug/Sep 2007 issues. Need the articles on the SM F15 and JL F16. Any help would be appreciated. Thanks. Bill
