Never buy from Hobby King
08-09-2014, 11:58 PM
#76
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08-10-2014, 01:39 AM
#77
The fault lies mostly with whichever postal service that HK are using but they must in turn accept some responsibility for placing goods with these firms. Mail order companies are, once your money has been accepted for goods are responsible wholly for those goods to be safely delivered to the address provided by the customer.
This is why they they can offer cheap products.
CHEAP products that are inferior in quality and workmanship - As such are more likely to fail.
CHEAP service and product support - They don't spend money on this so the buyer can get a cheaper product.
CHEAP shipping - Takes longer and may not arrive at the destination.
If you buy cheap, you get cheap. EVERYTHING.
Everyone that buys off HK knows this, so why moan about it when it happens. You take your chances.
But if you read the first post, this thread belongs on a postal system forum not RCU as it's not a RC problem. It's a shipping problem.
08-10-2014, 05:03 AM
#79
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Forget the bad shipping etc.... the story I want to know is about the reps not paying for their vendor space?
08-10-2014, 05:58 AM
#80
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Swiss Post is a great mail system. Hong Kong Post is a great system. International Airmail is a great shipping system. The United States postal system, priority mail is a great system. We can check the status of any order using the tracking numbers provided by Hobby King IN OUR U. S. POSTAL SYSTEM. Keeping that in mind, the stuff we are ordering is coming from 7,000 miles away, most people click on the least expensive shipping method, batteries now carry a surcharge and are carefully inspected, and sometimes the stuff gets here from Hong Kong in 14 days. Not quite sure I can understand how much faster someone thinks their order should get here. Especially when it says orders may take an abnormally longer time than we are used to. I balance the tremendous bargains with the delay. Just the lipos alone are worth the wait.. The very same lipos that are produced in China, re-branded here, and maybe soldered here, and are 3-4X the price.
I buy American when I can. Horizon is great as middle-men for the stuff produced in China. So is Tower. I've ordered from all of them for decades. The LHS guys in my lifetime are hobbyists who wanted to make their hobby their business. It rarely works. Think about it.... how can they possibly compete on a large scale and be profitable.
I buy American when I can. Horizon is great as middle-men for the stuff produced in China. So is Tower. I've ordered from all of them for decades. The LHS guys in my lifetime are hobbyists who wanted to make their hobby their business. It rarely works. Think about it.... how can they possibly compete on a large scale and be profitable.
08-10-2014, 07:30 AM
#81
People ARE blaming the postal service, I don't think anyone is attacking HK for not sending the goods . Any postal service should deliver goods in a timely fashion as I can attest to as I have been waiting for some servos from the global warehouse since May and PayPal will not refund my money as they have proof that HK has posted the goods. Where does that leave me ? 130$ out of pocket and the victim of some sort of offshore fraud so please don't come on here with your smug attitude saying that this is a stupid thread. It is a group of people sharing experiences and trying to get some closure on the problems that that we have in common.
Second, when someone says "Never buy from Hobbyking" because it had a bad experience, after thousands of people buying there, me having over 30 different orders through about 5 years it automatically classifies a thread as stupid to me, again, it is extremely stupid to ME,if someone thinks I called him stupid I am sorry, but I am referring to the thread itself not to any specific person . And I do have a smug attitude?, you do for sure.....
Last edited by apereira; 08-10-2014 at 07:38 AM.
08-10-2014, 07:41 AM
#82
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There are folks that will order parts,then claim they did not receive them and get their money back from Paypal. Then they sell the item on Ebay.
I bet this has happened a few times to HK.
So HK's strategy is to delay your complaints until its past the Paypal 45 day limit.
Where HK is wrong is using a shipping Co that is known to lose things.
I bet this has happened a few times to HK.
So HK's strategy is to delay your complaints until its past the Paypal 45 day limit.
Where HK is wrong is using a shipping Co that is known to lose things.
08-10-2014, 08:11 AM
#84
There are folks that will order parts,then claim they did not receive them and get their money back from Paypal. Then they sell the item on Ebay.
I bet this has happened a few times to HK.
So HK's strategy is to delay your complaints until its past the Paypal 45 day limit.
Where HK is wrong is using a shipping Co that is known to lose things.
I bet this has happened a few times to HK.
So HK's strategy is to delay your complaints until its past the Paypal 45 day limit.
Where HK is wrong is using a shipping Co that is known to lose things.
I didn't know that about the eBay issue , but the thing is in my case, I placed an order from an Austrian manufacturer, I never got what I paid for, after months of trying to get them to respond I contacted Paypal, and they responded to me they could not refund my money as I did not get what I ordered, they said I needed to get the money back from the store directly, eventually I did get it back from them about $450 and 8 months later, but Paypal washed their hands on it, never got any help from Paypal.
08-10-2014, 10:48 AM
#85
There are folks that will order parts,then claim they did not receive them and get their money back from Paypal. Then they sell the item on Ebay.
I bet this has happened a few times to HK.
So HK's strategy is to delay your complaints until its past the Paypal 45 day limit.
Where HK is wrong is using a shipping Co that is known to lose things.
I bet this has happened a few times to HK.
So HK's strategy is to delay your complaints until its past the Paypal 45 day limit.
Where HK is wrong is using a shipping Co that is known to lose things.
That's why the shipping is cheap.
Last edited by drac1; 08-10-2014 at 10:51 AM.
08-11-2014, 02:12 PM
#86
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You were looking for
Tracking Numbers: RC007367960MY
We found
Tracking Number: RC007367960MY
Service: International Inbound Registered
iThis is the most up-to-date information available. Check back for updates or sign up for email notifications.
Some items may be delayed if held by customs for additional inspection. Canada Post has no information on specific items awaiting customs inspection. Once an item clears customs, it is handed over to Canada Post for delivery. Delivery time depends on the product and the distance to its destination.
Track History
[TABLE="width: 100%"]
[TR]
[TH="class: noBorder"]Date[/TH]
[TH="class: noBorder"]Time[/TH]
[TH="class: noBorder"]Location[/TH]
[TH="class: noBorder"]Description[/TH]
[TH="class: noBorder"]Retail Location[/TH]
[TH="class: noBorder"]Signatory Name[/TH]
[/TR]
[TR="class: odd"]
[TD]2014/07/05[/TD]
[TD]11:27[/TD]
[TD]MYKULA,Malaysia[/TD]
[TD]International item has left originating country and is en route to Canada[/TD]
[TD][/TD]
[TD][/TD]
[/TR]
[TR="class: even, bgcolor: #E4E4E4"]
[TD]2014/06/23[/TD]
[TD]11:09[/TD]
[TD]MYKULA,Malaysia[/TD]
[TD]International item mailed in originating country[/TD]
[TD][/TD]
[TD][/TD]
[/TR]
[/TABLE]
Shipping Options and Features for this Item
Signature Required
Well, 63 days from date of sale, June 9th. and now it looks like my parcel has not even arrived in Canada.
, and no response, other than pre recorded useless messages from Hobby King.
Rcpete
Last edited by rcpete347; 08-11-2014 at 02:19 PM.
08-12-2014, 05:36 AM
#90
I have the same problem, ordered parts in the begging of June from the overseas warehouse (US Warehouse didn't stock) , the tracking number shows it is in NJ.... I guess someone in NJ is enjoying my parts that I paid for 
Bottom line is, I guess you need to pony up for the higher price shipping, then that takes the price advantage away!
I will say I never had an issue with shipping from the US warehouse using Priority mail.
About the customer support system at HK...it is non existent in my opinion, you get some clown to reply to your e-mail stating that shipping takes time and then they close out your ticket....
Bottom line is, I guess you need to pony up for the higher price shipping, then that takes the price advantage away!
I will say I never had an issue with shipping from the US warehouse using Priority mail.
About the customer support system at HK...it is non existent in my opinion, you get some clown to reply to your e-mail stating that shipping takes time and then they close out your ticket....
08-12-2014, 12:34 PM
#92
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Same here, my heli parts are in NJ, according to the tracking info. I see lots of people having the same problems, so no more orders from China for me.
Of courser most people choose the cheapest shipping option, saving some money is the whole purpose of buying form HK.
I might buy from their US warehouse. And the more people do the same, the more they have to stock up the shelves here...
Of courser most people choose the cheapest shipping option, saving some money is the whole purpose of buying form HK.
I might buy from their US warehouse. And the more people do the same, the more they have to stock up the shelves here...
08-19-2014, 01:29 PM
#95
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Update..... I got my two lipos today, weather they came from China of from USA I don't know but they are here, new and in good condition, and for 50% the price of US companies. Eureka
08-19-2014, 01:43 PM
#96
UK dating convention (and I assume Hong Kong) is different to the US in that the day is usually stated first, then the month, then the year. It looks to me like they opened a case on the 1st August and they are asking you to wait 30 days.
08-19-2014, 02:55 PM
#97
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http://en.wikipedia.org/wiki/Date_format_by_country
08-20-2014, 02:44 PM
#99
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Ncsky, here's the back story on them skipping out on paying. HK reps with their school bus and vendor tent attended the WOD four day event in July in Delaware. I was there on Saturday and saw their space on vendor row and their reps walking around and shooting video. According to my friends who run the event and have for at least a decade; is that all vendors had a fee to pay for attending the event and having a place on vendor row and they didn't pay, they also promised to donate items to the raffle and nothing was given from them. Everyone else paid but them and those that promised to donate did except HK.