Never buy from Hobby King
08-20-2014, 05:41 PM
#101
My Feedback: (37)
Join Date: May 2002
Location: elizabeth, NJ
Posts: 1,063
Likes: 0
Received 0 Likes
on
0 Posts
make my order with hobby king 4 week to go and still waiting for my item now i will open a paypal dispute , good bye hobby king
Last edited by mario tavarez14; 08-20-2014 at 05:42 PM. Reason: mistake
08-21-2014, 02:11 AM
#103
Senior Member
Join Date: Jan 2005
Location: Avondale,
PA
Posts: 348
Likes: 0
Received 0 Likes
on
0 Posts
Ron Stahl is on the money, to top it all off I shook hands with the guy, low life, sad, then all videos consist of are planes hitting the ground, hundreds of flights that were perfect. They made three mishaps look like 300, I guess if you sell garbage you better make and sell a interesting vid.
08-21-2014, 03:32 AM
#104
Member
Join Date: May 2011
Location: Holly Springs,
NC
Posts: 72
Likes: 0
Received 0 Likes
on
0 Posts
Ncsky, here's the back story on them skipping out on paying. HK reps with their school bus and vendor tent attended the WOD four day event in July in Delaware. I was there on Saturday and saw their space on vendor row and their reps walking around and shooting video. According to my friends who run the event and have for at least a decade; is that all vendors had a fee to pay for attending the event and having a place on vendor row and they didn't pay, they also promised to donate items to the raffle and nothing was given from them. Everyone else paid but them and those that promised to donate did except HK.
Thanks for the information. I like to know how companies carry themselves in other things. It can make or break them in the long run.
08-21-2014, 04:13 AM
#105
Not bad. I ordered some lipos from Value Hobby on Monday ,paid about 20-25% more than HK ,only paid $4.00 to ship and they will be delivered today. H'mmmm Plus I know if something is wrong with the order it will be taken care of without having to jump through flaming hoops backwards.
08-21-2014, 06:47 AM
#106
My Feedback: (12)
Join Date: Mar 2011
Location: Agawam, MA
Posts: 145
Likes: 0
Received 0 Likes
on
0 Posts
No disrespect, Jim, but I cannot afford "a few hundred dollars in limbo" as long as it ends well. This is a hobby for me and a part of how I release stress. I do not want to wait months for product to come in, have to chase it down at a post office, or not be able to fly because I have not received product. Most of my purchases are from Tower. Once I received an old style charger packed with a new radio, and a "smooth" throttle stick instead of a "ratched" one (dual air/heli radio). Tower immediately send replacements at no charge, and I had them in 2 days.
For you gamblers out there, I wish you no problems and good luck. Guess I'll just settle for great customer service, even if it costs me more. Time has a value for me.
For you gamblers out there, I wish you no problems and good luck. Guess I'll just settle for great customer service, even if it costs me more. Time has a value for me.
08-21-2014, 07:55 AM
#107
Junior Member
Join Date: Aug 2008
Location: Calgary, AB, CANADA
Posts: 14
Likes: 0
Received 0 Likes
on
0 Posts
I've said this in another thread I do believe but u always order with a shipping method that gets me tracking. And if the package for any reason I'd taking over 3-4 weeks I get them involved immediately. I've even cancelled a package after 4 days because it apparently hadn't been packaged yet. Then placed the same order only larger a few days later. That order arrived in a week.
With HK I feel like you really have to pay attention to what's going on and be prepared to jump on it if anything unusual happens. I shop with them because the lipo battery prices are unbeatable.
With HK I feel like you really have to pay attention to what's going on and be prepared to jump on it if anything unusual happens. I shop with them because the lipo battery prices are unbeatable.
08-21-2014, 04:15 PM
#108
So many say how cheap HK is for LIPO's. So let's take a look.at two equal quality packs and a pack that is superior to both
From HK:
10 Turnigy 3-cell 2200 30c packs from the USA warehouse are $15.30 x 10 = $153.00
Shipping the cheapest way to the right coast is = $ 17.63
Total price and I would have them in 2-weeks = $ 170.63
From Value Hobby:
10 G-Force 3-cell 2200 30c packs from their IL warehouse are $14.90 x 10 = $ 149.00
Shipping the cheapest way to anywhere i the USA = $ 4.00
Total price and I would have them in 3-4 days = $ 153.00
and some of the best batteries out there from Buddy RC
10
Glacier 3-cell 2200 30c packs from their OH warehouse $21,95 x 10 . = $219.50
Shipping the cheapest way = $ 10.43
Total price and I would have them in 3-4 days = $ 229.93
So you can buy batteries that are just as good as HK for less from a USA based business or if you want some of the best batteries out there you can pay about 30% more and get those. HK can be beat not just in customer service.
From HK:
10 Turnigy 3-cell 2200 30c packs from the USA warehouse are $15.30 x 10 = $153.00
Shipping the cheapest way to the right coast is = $ 17.63
Total price and I would have them in 2-weeks = $ 170.63
From Value Hobby:
10 G-Force 3-cell 2200 30c packs from their IL warehouse are $14.90 x 10 = $ 149.00
Shipping the cheapest way to anywhere i the USA = $ 4.00
Total price and I would have them in 3-4 days = $ 153.00
and some of the best batteries out there from Buddy RC
10
Glacier 3-cell 2200 30c packs from their OH warehouse $21,95 x 10 . = $219.50
Shipping the cheapest way = $ 10.43
Total price and I would have them in 3-4 days = $ 229.93
So you can buy batteries that are just as good as HK for less from a USA based business or if you want some of the best batteries out there you can pay about 30% more and get those. HK can be beat not just in customer service.
08-21-2014, 05:53 PM
#109
Member
Join Date: May 2011
Location: Holly Springs,
NC
Posts: 72
Likes: 0
Received 0 Likes
on
0 Posts
So many say how cheap HK is for LIPO's. So let's take a look.at two equal quality packs and a pack that is superior to both
From HK:
10 Turnigy 3-cell 2200 30c packs from the USA warehouse are $15.30 x 10 = $153.00
Shipping the cheapest way to the right coast is = $ 17.63
Total price and I would have them in 2-weeks = $ 170.63
From Value Hobby:
10 G-Force 3-cell 2200 30c packs from their IL warehouse are $14.90 x 10 = $ 149.00
Shipping the cheapest way to anywhere i the USA = $ 4.00
Total price and I would have them in 3-4 days = $ 153.00
and some of the best batteries out there from Buddy RC
10
Glacier 3-cell 2200 30c packs from their OH warehouse $21,95 x 10 . = $219.50
Shipping the cheapest way = $ 10.43
Total price and I would have them in 3-4 days = $ 229.93
So you can buy batteries that are just as good as HK for less from a USA based business or if you want some of the best batteries out there you can pay about 30% more and get those. HK can be beat not just in customer service.
From HK:
10 Turnigy 3-cell 2200 30c packs from the USA warehouse are $15.30 x 10 = $153.00
Shipping the cheapest way to the right coast is = $ 17.63
Total price and I would have them in 2-weeks = $ 170.63
From Value Hobby:
10 G-Force 3-cell 2200 30c packs from their IL warehouse are $14.90 x 10 = $ 149.00
Shipping the cheapest way to anywhere i the USA = $ 4.00
Total price and I would have them in 3-4 days = $ 153.00
and some of the best batteries out there from Buddy RC
10
Glacier 3-cell 2200 30c packs from their OH warehouse $21,95 x 10 . = $219.50
Shipping the cheapest way = $ 10.43
Total price and I would have them in 3-4 days = $ 229.93
So you can buy batteries that are just as good as HK for less from a USA based business or if you want some of the best batteries out there you can pay about 30% more and get those. HK can be beat not just in customer service.
08-22-2014, 04:05 AM
#110
Banned
My Feedback: (8)
So many say how cheap HK is for LIPO's. So let's take a look.at two equal quality packs and a pack that is superior to both
From HK:
10 Turnigy 3-cell 2200 30c packs from the USA warehouse are $15.30 x 10 = $153.00
Shipping the cheapest way to the right coast is = $ 17.63
Total price and I would have them in 2-weeks = $ 170.63
From Value Hobby:
10 G-Force 3-cell 2200 30c packs from their IL warehouse are $14.90 x 10 = $ 149.00
Shipping the cheapest way to anywhere i the USA = $ 4.00
Total price and I would have them in 3-4 days = $ 153.00
and some of the best batteries out there from Buddy RC
10
Glacier 3-cell 2200 30c packs from their OH warehouse $21,95 x 10 . = $219.50
Shipping the cheapest way = $ 10.43
Total price and I would have them in 3-4 days = $ 229.93
So you can buy batteries that are just as good as HK for less from a USA based business or if you want some of the best batteries out there you can pay about 30% more and get those. HK can be beat not just in customer service.
From HK:
10 Turnigy 3-cell 2200 30c packs from the USA warehouse are $15.30 x 10 = $153.00
Shipping the cheapest way to the right coast is = $ 17.63
Total price and I would have them in 2-weeks = $ 170.63
From Value Hobby:
10 G-Force 3-cell 2200 30c packs from their IL warehouse are $14.90 x 10 = $ 149.00
Shipping the cheapest way to anywhere i the USA = $ 4.00
Total price and I would have them in 3-4 days = $ 153.00
and some of the best batteries out there from Buddy RC
10
Glacier 3-cell 2200 30c packs from their OH warehouse $21,95 x 10 . = $219.50
Shipping the cheapest way = $ 10.43
Total price and I would have them in 3-4 days = $ 229.93
So you can buy batteries that are just as good as HK for less from a USA based business or if you want some of the best batteries out there you can pay about 30% more and get those. HK can be beat not just in customer service.
A few other viable options....China Hobby Line. I see they advertise here now. Fantastic prices on batteries, they have a great selection (many already soldered). Always ship priority mail (usually free too), and as far as I know, they are the only company that will custom build lipos to spec. China based, but also here in the states. He used to ship from Beverly Hills, now I think it's someone south, Georgia. Very responsive to e-mails as well.
Every now and then I'll see a good battery deal on Motion RC as well, I have a few of their 4 cells and they work great.
As with ANY company, using PP backed with a credit card is the way to go. I don't get why people wait long periods of time and then try to use PP, then complain that they were scammed. At 40 days, file the complaint and let PP do all the work. If for whatever reason they don't come through, the CC company will.
08-23-2014, 03:19 AM
#111
HI all, not much help from HK, other than telling you they want to close the case, read my lastest email.
Angelyn P., Aug 23 15:40: Hi Peter,
Yes, I understand that there's some question roaming your mind, this issue was not yet resolved. What I mean is, as much as I want to keep this ticket open, please be informed that I have no control over the system. Our system was designed to automatically close the ticket if there will be no response from the customer within 5-7 days. The system will assume that the issue was close, so the ticket will be closed. If in case it will happen, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 business days (upon opening of the investigation) for the possible updates.
I understand that you are still waiting for the delivery of your parcel. We are conducting an investigation for your parcel, it was opened on 21/08/2014 . I am asking for more of your patience as I am requesting to wait another days while waiting for the updates from the opened investigation. You can get back to us after 30 days, upon opening of the investigation or I will get back to you.
Would you mind if I close this ticket and tagged it as solved for record reference purposes. But that doesn't mean we are closing this issue. The investigators will be personally having a constant communication with the shipping carriers regarding your lost parcel. Again, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 days for the possible updates. Your forbearance and intellect in this topic is extremely prized. Have a great day!
If you need further assistance, you may contact us through our 24-Hour Customer Support Center (Live-Chat) at www.hobbyking.com. Just click on the link at the top right part of the homepage to speak with one of our On-Line Chat Representatives for real time assistance.
Regards,
Angelyn P.
HobbyKing Support Team
Angelyn P., Aug 23 15:40: Hi Peter,
Yes, I understand that there's some question roaming your mind, this issue was not yet resolved. What I mean is, as much as I want to keep this ticket open, please be informed that I have no control over the system. Our system was designed to automatically close the ticket if there will be no response from the customer within 5-7 days. The system will assume that the issue was close, so the ticket will be closed. If in case it will happen, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 business days (upon opening of the investigation) for the possible updates.
I understand that you are still waiting for the delivery of your parcel. We are conducting an investigation for your parcel, it was opened on 21/08/2014 . I am asking for more of your patience as I am requesting to wait another days while waiting for the updates from the opened investigation. You can get back to us after 30 days, upon opening of the investigation or I will get back to you.
Would you mind if I close this ticket and tagged it as solved for record reference purposes. But that doesn't mean we are closing this issue. The investigators will be personally having a constant communication with the shipping carriers regarding your lost parcel. Again, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 days for the possible updates. Your forbearance and intellect in this topic is extremely prized. Have a great day!
If you need further assistance, you may contact us through our 24-Hour Customer Support Center (Live-Chat) at www.hobbyking.com. Just click on the link at the top right part of the homepage to speak with one of our On-Line Chat Representatives for real time assistance.
Regards,
Angelyn P.
HobbyKing Support Team
08-23-2014, 05:57 AM
#113
When I had non delivered batteries, I found the live chat equally as useless as the text complaints.
They gave me the run around & kept closing my complaint, despite me keeping within the time limit. I just kept opening it again. They eventually said they would refund my money. Still waiting after months.
No more Hobby Kringe for me. I may pay a little more, but at least I get what I pay for.
They gave me the run around & kept closing my complaint, despite me keeping within the time limit. I just kept opening it again. They eventually said they would refund my money. Still waiting after months.
No more Hobby Kringe for me. I may pay a little more, but at least I get what I pay for.
08-23-2014, 10:02 AM
#114
Banned
My Feedback: (8)
HI all, not much help from HK, other than telling you they want to close the case, read my lastest email.
Angelyn P., Aug 23 15:40: Hi Peter,
Yes, I understand that there's some question roaming your mind, this issue was not yet resolved. What I mean is, as much as I want to keep this ticket open, please be informed that I have no control over the system. Our system was designed to automatically close the ticket if there will be no response from the customer within 5-7 days. The system will assume that the issue was close, so the ticket will be closed. If in case it will happen, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 business days (upon opening of the investigation) for the possible updates.
I understand that you are still waiting for the delivery of your parcel. We are conducting an investigation for your parcel, it was opened on 21/08/2014 . I am asking for more of your patience as I am requesting to wait another days while waiting for the updates from the opened investigation. You can get back to us after 30 days, upon opening of the investigation or I will get back to you.
Would you mind if I close this ticket and tagged it as solved for record reference purposes. But that doesn't mean we are closing this issue. The investigators will be personally having a constant communication with the shipping carriers regarding your lost parcel. Again, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 days for the possible updates. Your forbearance and intellect in this topic is extremely prized. Have a great day!
If you need further assistance, you may contact us through our 24-Hour Customer Support Center (Live-Chat) at www.hobbyking.com. Just click on the link at the top right part of the homepage to speak with one of our On-Line Chat Representatives for real time assistance.
Regards,
Angelyn P.
HobbyKing Support Team
Angelyn P., Aug 23 15:40: Hi Peter,
Yes, I understand that there's some question roaming your mind, this issue was not yet resolved. What I mean is, as much as I want to keep this ticket open, please be informed that I have no control over the system. Our system was designed to automatically close the ticket if there will be no response from the customer within 5-7 days. The system will assume that the issue was close, so the ticket will be closed. If in case it will happen, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 business days (upon opening of the investigation) for the possible updates.
I understand that you are still waiting for the delivery of your parcel. We are conducting an investigation for your parcel, it was opened on 21/08/2014 . I am asking for more of your patience as I am requesting to wait another days while waiting for the updates from the opened investigation. You can get back to us after 30 days, upon opening of the investigation or I will get back to you.
Would you mind if I close this ticket and tagged it as solved for record reference purposes. But that doesn't mean we are closing this issue. The investigators will be personally having a constant communication with the shipping carriers regarding your lost parcel. Again, we will be sending you separate emails once we get any updates on your parcel whereabouts or you may contact us back after 30 days for the possible updates. Your forbearance and intellect in this topic is extremely prized. Have a great day!
If you need further assistance, you may contact us through our 24-Hour Customer Support Center (Live-Chat) at www.hobbyking.com. Just click on the link at the top right part of the homepage to speak with one of our On-Line Chat Representatives for real time assistance.
Regards,
Angelyn P.
HobbyKing Support Team
From the same folks who write the instruction manuals........."Your forbearance and intellect in this topic is extremely prized".
Don't close anything...most importantly a PP dispute.
09-04-2014, 01:11 PM
#120
Senior Member
Join Date: Sep 2006
Location: Grande Prairie,
AB, CANADA
Posts: 630
Likes: 0
Received 0 Likes
on
0 Posts
Never ever use "airmail". It EMS or one of the other couriers only. Never had a problem doin it that way and its still 10x cheaper than most other options.
09-05-2014, 05:29 AM
#123
My Feedback: (34)
Well I have over 30 orders will no issue. But a while back I got a Carf Rookie 2 and ordered $110 worth of parts (cheap servos for retracts steering and a lot of aluminum arms for my other servos)
Day 42 came and still no package this was not normal and the shipping number they gave me showed it has not even left there location yet
So I filled a dispute and within 1 week I had my money back.
But now 3 weeks later for 63 days. The freaking package showed up at the post office. I don't need the stuff as it took so long I spent more at my local hobby store. So what do I do now?
Day 42 came and still no package this was not normal and the shipping number they gave me showed it has not even left there location yet
So I filled a dispute and within 1 week I had my money back.
But now 3 weeks later for 63 days. The freaking package showed up at the post office. I don't need the stuff as it took so long I spent more at my local hobby store. So what do I do now?
09-05-2014, 08:20 AM
#124
Well I have over 30 orders will no issue. But a while back I got a Carf Rookie 2 and ordered $110 worth of parts (cheap servos for retracts steering and a lot of aluminum arms for my other servos)
Day 42 came and still no package this was not normal and the shipping number they gave me showed it has not even left there location yet
So I filled a dispute and within 1 week I had my money back.
But now 3 weeks later for 63 days. The freaking package showed up at the post office. I don't need the stuff as it took so long I spent more at my local hobby store. So what do I do now?
Day 42 came and still no package this was not normal and the shipping number they gave me showed it has not even left there location yet
So I filled a dispute and within 1 week I had my money back.
But now 3 weeks later for 63 days. The freaking package showed up at the post office. I don't need the stuff as it took so long I spent more at my local hobby store. So what do I do now?
