Your request (#1315083
) has been deemed solved.
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Eulogio R., Aug 05 16:58:
Thank you for contacting us and bringing this matter to our attention. I understand that you want to have an information about the status of your parcel. Upon checking your order 2009416013 in our data, it was shipped dated June 11, 2014 via International (Registered) Air Mail with a transit time of 14-39 business days. The tracking number is RC007367960MY which you may track using this tracking site http://www.pos.com.my/emstrack/searc...MelTrack_v1%27
and this http://www.17track.net/
. Upon tracking your parcel, the details show "Item sent to VANCOUVER PACIFIC PROCESSING CENTRE". This means that your parcel is currently in transit to the destination country.
If you will not receive your order within the shipping time frame, please check with your post office or local customs. They might have your order and waiting for you to pick up. If there would be no information from them, please contact us again so we can request to open an investigation with the shipping courier to trace your parcel. We are looking forward for you to receive your parcel.
If you need further assistance, you may contact us through our 24-Hour Customer Support Center at www.hobbyking.com
. Just click on the link at the top right part of the homepage to speak with one of our Live Online Chat representatives.
HobbyKing Support Team
Hobby King keeps saying, case closed, the parcel, if not lost is still 3000 miles away.