sirrom

My Feedback: (4)

After 47+ years on this earth and dealing with many companies I have learned that it is sometimes better to take the high road (even if you are in the right) and just keep your mouth shut. It does nothing to air your personal business to the public forum because even if you are the person who is right it still makes you look petty. I have done business with both companies and have no complaints regarding either.

myersflyers

My Feedback: (33)

warbird_1

My Feedback: (61)

+1

PLANE JIM

My Feedback: (109)

Disappointed in actions of both parties!

marquisvns

Plane Jim, sorry you feel this way, but it is what it is and in the meanwhile, we wish Dreamworks well and will continue to do what we do best - Keeping Every KingTech Flying!

Best Regards,
Barry

Shaun Evans

Ughh...

This is the worst breakup since Peaches and Herb....

Shaun Evans

Hi,

Pardon my attempt at comic relief, but I think Big D has it right. The rest is just cause for wincing. The people involved are good people and I hope everyone can move on positively.

causeitflies

Peaches and Herb broke up ??!!

smaze17

My Feedback: (60)

Worst post of the year, by far.

S

FalconWings

My Feedback: (57)

Sad situation. All parties lose.

KingTech Engines have a pretty good reputation on the street, and Dreamworks is "the jet hobby shop".

Hopefully you guys can sip some Scotch, and puff a nice Cohiba (among other friendly things you can puff) and hug it out.

cheers!
David

smaze17

My Feedback: (60)

Well then, maybe they'll be "reunited" in the near future???

Hope so. I think it behooves both parties to iron things out and stay "partners" with regards to selling and supporting KingTech turbines.

S

try3d

My Feedback: (4)

Wow, I just wonder what did you do to make Barry bent over backwards for your small issue, he don't even repair my turbine when Dreamworks sent to him on 4/26/2015!!!! Can you help?

Bob_B

My Feedback: (11)

Now that's funny! gave me a good laugh Mark.

try3d

My Feedback: (4)

Barry retaliate Kingtech turbine owner

Dear Barry

This email is to hopefully work out a reasonable settlement between you and I for the repair of my K80G turbine engine, which was shipped to you by your Dealer, Dreamworks, from Florida on 4/26/2015.

This is my recollection our phone conversation on May 6, 2015 at 3:23 PM:

You called me, on the date and time stated above, to explain how Kingtech operates their business, and the reason for why my turbine did not get repaired in a timely manner. You originally said is due to lack of parts in stock. At the time, I did acknowledge and understand your explanation for the delay and felt it was reasonable. However, during our last phone conversation I could clearly sense in your tone that you were very upset. You yelled at me over the phone and accused me of "...going around to buy parts from DreamWorks...," and that I "...purchased and acquired a couple turbines from another dealers." This accusation was absolutely unfounded and untrue. Because of what you accused me of --which again is absolutely untrue--you unjustly and unfairly decided to terminate all dealings with me and refused to service to my turbine engine, which you were under contract to service. I strongly disagree with the way you handled the situation, how you terminated our working relationship, and how unfairly you treated me as a customer. As a friendly gesture, I even asked you again to finish the repair of my turbine and even offered to pay for the parts and labor myself. But, you refused and suggested that I should completely drop the Kingtech product and go with different brand. I didn't want to go with a different brand and wanted to amiably work out the situation with you. However, you left me with no choice so I told you that "I have no problems doing that (changing to a different brand)." Again, I only said that because I was forced to and you gave me no other option.

Now, in order for me to stop using my Kingtech turbine engine and go with different brand, I request that you agree to one of the two options below. I believe that this is reasonable and fair.
1) Kingtech complete the repair of my turbine and return it in good running condition, in the timely manner.
Or
2) Kingtech will buy back my turbine at market value, so I can buy another turbine from a different brand.

Please let me know of your decision within five working days to avoid any legal action.

Thank you,
Anthony Hoang

Hi Vera,
I forwarded you an email from Linda at Dreamworks, she was shipping my K80 ser#1150 with ECU and pump to you for repair, you should received on the Monday 4-27-2015, when you done with the repair please email, text or call me at xxxxxxxxx and I'll come and pick it up from you do not ship since I'm local.
Tracking UPS 1ZA4W2163973752695.


Thank you
Anthony


Sent from my iPad

Begin forwarded message:

try3d

My Feedback: (4)

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Scheduled Delivery: 28-April-2015
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[HR][/HR]Ship To:
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Kingtech USA
289 S. Santa Anita Ave.
Pasadena
CA
911074887
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try3d

My Feedback: (4)

Barry retaliate Kingtech turbine owner



Dear Barry



This email is to hopefully work out a reasonable settlement between you and I for the repair of my K80G turbine engine, which was shipped to you by your Dealer, Dreamworks, from Florida on 4/26/2015.



This is my recollection our phone conversation on May 6, 2015 at 3:23 PM:



You called me, on the date and time stated above, to explain how Kingtech operates their business, and the reason for why my turbine did not get repaired in a timely manner. You originally said is due to lack of parts in stock. At the time, I did acknowledge and understand your explanation for the delay and felt it was reasonable. However, during our last phone conversation I could clearly sense in your tone that you were very upset. You yelled at me over the phone and accused me of "...going around to buy parts from DreamWorks...," and that I "...purchased and acquired a couple turbines from another dealers." This accusation was absolutely unfounded and untrue. Because of what you accused me of --which again is absolutely untrue--you unjustly and unfairly decided to terminate all dealings with me and refused to service to my turbine engine, which you were under contract to service. I strongly disagree with the way you handled the situation, how you terminated our working relationship, and how unfairly you treated me as a customer. As a friendly gesture, I even asked you again to finish the repair of my turbine and even offered to pay for the parts and labor myself. But, you refused and suggested that I should completely drop the Kingtech product and go with different brand. I didn't want to go with a different brand and wanted to amiably work out the situation with you. However, you left me with no choice so I told you that "I have no problems doing that (changing to a different brand)." Again, I only said that because I was forced to and you gave me no other option.



Now, in order for me to stop using my Kingtech turbine engine and go with different brand, I request that you agree to one of the two options below. I believe that this is reasonable and fair.

1) Kingtech complete the repair of my turbine and return it in good running condition, in the timely manner.

Or

2) Kingtech will buy back my turbine at market value, so I can buy another turbine from a different brand.



Please let me know of your decision within five working days to avoid any legal action.



Thank you,

Anthony Hoang

try3d

My Feedback: (4)

Please allow me to quote what Kristopher and Dirk said in their posts to remind Barry the good words that Krstopher and Dirk said about him, I wish that he should listen to them and treat every customer equally.

Kristopher said: "If your engine is broke Barry and Dirk will do what ever it takes to make it right."

Dirk said: "Kingtech WILL, continue to give the best Sale, Service and best Tech support like we ALWAYS have in the past, regardless where you buy the TURBINE!!"



I was wonder is this the Honesty and Deceit that Barry was talking about?

marquisvns

All in here:

http://www.rcuniverse.com/forum/king...ingtech-5.html

iflyrcjets

Try3d you appear to be a miss representing the facts a little. Bad Karma catches up.

raron455

My Feedback: (38)

For anyone reading, I just want to pipe in on my experience with Barry and Kingtech,,
I bought a brand new Kingtech K-210 from Barry last year at Christmas for my brand new 1/6 skymaster f16. Once I had the Jet going, I had multiple flameouts, I called him multiple times to try and figure out why, the times I did not get ahold of him, he would call me back. He was always very helpful, walking me thru the GSU data and explaining what the data showed, he was leading to the flameout being a problem on my end somewhere, never really coming out and saying it, but hinting at it. He informed me if I had worries send the turbine back to him and he would go over it from front to back. My last flameout #7 was it, I removed the turbine and sent it to him. He called and left a very descriptive voicemail telling me they got it, when it would be worked on, who would work on it, and when sent back. While he had it, I swapped to a BVM high flow Uat and re-located it where I could see it, and replumbed the jet. He stated they ran it multiple times found no problem. The work was done when he said, the turbine was sent back when he said. I got the turbine back in, and now have 12 flights on the jet and my 210 runs flawless, there is no more flameout issue. I believe Barry was correct the whole time, something was wrong with my plumbing setup to the turbine somewhere. My point is this, Barry has been nothing but professional to me, and provided excellent customer service, and his reputation for that is known very well among Kingtech Owners..

AndyAndrews

I buy from Both companies. Both are great to work with. I'm not letting some internal dispute change that.

Have fun flying.

Andy

GSR

My Feedback: (145)

The picture of that ECU looks like he dunked it in Mr Burns toxic waste dump before he sent it in. Scotty

marquisvns

Thanks guys, Ronnie, thanks for the update, glad that you had it all sorted out, it's been a pleasure working with you as well.

Regards,
Barry

AndyAndrews

Unbelievable..

try3d

My Feedback: (4)

I just got my turbine back from Barry today here are the pictures and condition of all the part was sent in for Barry to look at.