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Old 09-28-2002, 09:59 PM
  #1  
David Gladwin
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If Nicolas Gooderis is going to give us his opinions in this form perhaps he would be good enough to give us his side of the strory on Bob Wilcox's post about Spiderjets business ethics on another thread.

The floor is yours Nico !

BRG,
David Gladwin
Old 09-29-2002, 02:20 AM
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The SpiderJets website has a lot about a difference between Nico and Mike C but nothing about , for example, unpaid bills to Bob Wilcox at JetCat USA whom I have always found is as straight as they come.

As I said, parhaps Nic Gooderis can clear the air on this matter, no more no less.
BRG,
David Gladwin
Old 09-29-2002, 03:46 AM
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Hello David Gladwin,

This came from Nico's lips on the phone with me yesterday. The situation with Jetcat U.S.A. came up since one customer living in the U.S. who is also writing in this forum (I'm not going to mention signatures, not trying to start a fire) ordered an engine and paid a small deposit. When his engine arrived, he then cancelled his order. He kept the engine, but never paid the rest of the amount. I suppose that Nico wants to hold payment to Jetcat U.S.A. for that engine until the other guy either returns the engine, or pays fully for what he has in his hands. He mentioned all that in a thread yesterday which was started by Angelo but was erased by the moderators.

BRG,

Chris
Old 09-29-2002, 04:14 PM
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jettset99
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Default SpiderJets/ Jet Cat Debt!

Sorry to get off topic but I would like to clear the air on the debt to Jet Cat from Spiderjets!

My Name is Paul Pigneri (jettset99)I am the one who is envolved with this matter my phone number is 1 714 396-8606 any one who would like to know "First Hand" about this please fell free to call, Including Nicolis @ Spider Jets, I have a few words for him and the trouble he caused myself, and my freinds.
Old 09-29-2002, 08:16 PM
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SpiderJets
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Default The full story.

Dear David,

A turbine ordered by Paul was sent from JetCAT USA straight to his address in the US. The turbine was paid by Paul's Visa card to us. I am working now for a company and am sales manager for Asia and travel a lot. During my absence, my business partner Yves, was unsure whether or not the turbine actually was shipped or he had to pay for the invoice already. Bob did not get a reply from me, and Paul stated to Visa in the meantime he never received the turbine. We were debted by Visa as we could not proove we had sent anything to him (the turbine was sent by another company -JetCat USA- to the customer, without any export document or shipping document from us).
So Paul had the turbine ànd his money back, and nor SpiderJets nor JetCAT USA were paid. I thought I had solved the matter with Bob as Bob asked to Paul to pay in cash in his office, so everything was finally settled. Paul wanted me to issue a letter stating that I would not charge his card again for this turbine (I do not see why...), which I faxed to Bob Wilcox immediately. This was two weeks ago and I am unsure if Paul has kept his promise to pay to Bob Wilcox in the meantime. Judging by the last e-mails, this has not happened yet. I am convinced that Paul is a sincere and honest man, and I hope the matter is finalized as soon as possible by his final payment to Bob Wilcox. Paul has clearly confirmed to Bob Wilcox he had received his money back from Visa.
It puts all of us in a very strange situation : nobody is paid, the customer has the goods ànd the money, he has declared officially never to have received anything, so juridically speaking we (SJ) do not even have to pay for this invoice as the goods were officially never shipped. (!)
Nevertheless we all count on good common sense, so the matter is solved soonest. In the meantime my other US customers are waiting and cannot be supplied, as I am no longer seen as a US dealer as long as the matter is not cleared (by Paul's payment). Bob and JetCAT Germany have promised to me however that SJ would be still be a JetCAT USA dealer as soon as it is solved with Paul.

Sorry Paul, but at this point I cannot help you or your friends, like you said in your previous posting, and my other US customers, as long as you do not pay for the received P120 turbine to Bob Wilcox.
I was also debted last year by American Express for a turbine you have received and for which you made a complaint against my company. I do not know if you were refunded your money also that time, but I was debted for the full amount and the matter with Amex is still unsolved up to date, I guess now one and a half years later. I still wait to have my money back from Amex as I could proove with all documents that I had sent everything you paid for from Belgium. What I could not do this time, as explained on the above. The matter with Amex is now somewhere in an administrational no man's land, apparantly, and as for me, I only should be patient.

Once again, I am confident that Paul is honest and someone you can count on, this is my personal experience with him, so I believe the matter will be solved soonest.

I do not ignore to take my responsability for my absence abroad this summer, for sure the base of many misunderstandings and inconveniences. And definately, we're not out of business like was written several times on RCU....

Best Regards,
Nicolas.
Old 09-30-2002, 04:49 AM
  #6  
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Dear Paul,

It is easy.

Pay for the motor you received from Bob Wilcox to Bob Wilcox and I will be able to serve all my customers like I used to.
You stated to Visa never to have received a turbine (=honesty ?) and tell me what part of what I wrote is untrue.
I would like to close the chapter, it has caused enough stress to Bob Wilcox, and my loyal customers are waiting to fly too.

I have sent you a direct private e-mail but you did not reply to this, instead you post on RCU.

I also called your phone like said in your public mail but got your answering machine, and left a message. I did not receive an e-mail about the status of your payment like I've asked, instead you posted on RCU.

I cannot help you, your friends, JetCat USA, or anyone else as long as you have the turbine ànd the money, because of your false statement to Visa.

Best Regards,
Nicolas.
Old 09-30-2002, 05:22 AM
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Default SpiderJets/ Jet Cat Debt!

Nic your story has changed in one day! as anyone can clearly see!!!


****Quote**** This came from Nico's lips on the phone with me yesterday. The situation with Jetcat U.S.A. came up since one customer living in the U.S. who is also writing in this forum (I'm not going to mention signatures, not trying to start a fire) ordered an engine and paid a small deposit. When his engine arrived, he then cancelled his order. He kept the engine, but never paid the rest of the amount. I suppose that Nico wants to hold payment to Jetcat U.S.A. for that engine until the other guy either returns the engine, or pays fully for what he has in his hands. He mentioned all that in a thread yesterday which was started by Angelo but was erased by the moderators.






"
Old 09-30-2002, 02:30 PM
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Sorry Paul, this is becoming a soap opera on RCU but I did not change anything of the story. You are the person I was talking about (did not even want to mention your name). I spoke to Cairoman two days ago about his interest in a JetCat, as I still have one in stock. He asked about what is going on and I told him the story exactly like I wrote on the above. I thank him for being so enthousiastic to defend me right away although not with the correct version of the complicated story.

Please, I do not want to waste a lot of more time and energy to explain to the readers of RCU whether or not J.R. actually shot Bobby Ewing !

I only wanted to thank you on our behalf of SpiderJets (and I do hope also on behalf of JetCat) that you confirmed to me in an e-mail yesterday that you have made the payment to Bob Wilcox last friday and that he should have it on his account by tomorrow. That is all what cares, and I absolutely have no hard feelings. To me the whole chapter is closed if Bob Wilcox confirms to me he received your payment and I can start supplying your friends and also my other US customers again.

All the best,

Very best Regards,
Nicolas.
Old 09-30-2002, 02:35 PM
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Oh... BTW... I forgot to mention for all completeness that I DID NOT spoke to you on the phone yesterday, like you just said. I tried to, but got your answering machine.
I thought you could recognize my voice by now and my bad english vocabulary with that typical foreign pronunciation. ;-)
Someone told you he was me ???
Old 09-30-2002, 02:40 PM
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And... there is no other guy but you involved in this issue... please do not make it more complicated than it is, I have already a headache when watching soaps on TV. Ask Bob. Call him.

Thanks,
Nicolas.
Old 09-30-2002, 02:48 PM
  #11  
Gordon Mc
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Okay folks.. a few guidelines if I may.

I split this thread off from the "Jetcat P-40" thread in order to allow the discussion to proceed without hijacking the discussion about 11 / 12 lb turbines.

Splitting the thread, rather than deleting the off-topic posts, allows the various parties to air issues that have arisen between Spiderjets and [Jetset99, Mike C., or Bob Wilcox].

However, bear in mind that RCU rules require that you avoid personal attacks and company bashing. I therefore request that you all keep your posts factual and free from emotive responses. If we can't do that then the posts or the entire thread will be considered for deletion.

Regards,
Gordon
Old 09-30-2002, 02:52 PM
  #12  
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Dear Gordon,


I will stick to that.


Thank you.
Nicolas.
Old 09-30-2002, 03:55 PM
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Default Spider Jets

Nic I was quoting the post of your friend he clearly stated that he spoke to you on the phone, please read his post and then read your post!They clearly say two different things,,,

Fact..And you owed money(from deposits) to my other friends also!
Fact...You try and make it like I was the reason you been taken off the Jet Cat Dealer list and this isn't true,Bob Wilcox removed you " You owed money for products you never paid for"Fact... my deal with the credit card came after you were removed as a dealer so why are you trying to connect the two, Fact...you have dragged even your friends down, if people would look at my posts I placed about you and your company, Ive always posted positive! and considered you as a freind Fact...You chose to ignore my emails and phone calls and used your personal problems as a excuse.
Old 09-30-2002, 04:15 PM
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jettset99
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Default previous post

Originally posted by cairoman
Hello David Gladwin,

This came from Nico's lips on the phone with me yesterday. The situation with Jetcat U.S.A. came up since one customer living in the U.S. who is also writing in this forum (I'm not going to mention signatures, not trying to start a fire) ordered an engine and paid a small deposit. When his engine arrived, he then cancelled his order. He kept the engine, but never paid the rest of the amount. I suppose that Nico wants to hold payment to Jetcat U.S.A. for that engine until the other guy either returns the engine, or pays fully for what he has in his hands. He mentioned all that in a thread yesterday which was started by Angelo but was erased by the moderators.

BRG,

Chris
Old 09-30-2002, 09:19 PM
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My final post on this matter after which I leave you all to get on with it.

I only got involved in this because months ago I was asked by a friend in UK why Spiderjets was supplying JetCats to a UK model shop at wafer thin margins which were then retailed at below what the official dealer could sell them at and make a fair return bearing in mind he stocks parts etc and supports and pays to advertise and market the product. On behalf of my UK friend I spoke to Markus Zipperer about this in Thailand and I believed it was stopped, but the alarm bells were then ringing about Spiderjets. I understand that the retailer has now stopped selling JetCats and is very uncomplimentary about them. (from at least two sources) . I own three JetCat 160s and they are great engines just as are the 80 and 120 so I would dispute the retailers comments. When I was running my own business I objected to others trying to cash in on my company's success so I sympathise with the JetCat dealer.

Secondly, I dont understand why a small part time Belgian based company is selling JetCats in the US when there is a distributor and dealers in that country.

By any standards, the story of the JetCat and Visa reveals a completely shambolic system of business administration.

And finally, if the principal of any company is away for considerable periods of time and there is no full time staff to run the business in his absence it is grossly unfair on customers to leave matters unattended during that principals absence.

I have seen too many attempts to make money out of this hobby, us, without providing a decent standard of service and with poor business ethics. I have, for example, still not got my MIg 29 airborne and FC have stopped replying to my e-mails after a slight spurt earlier this year when I THOUGHT they were getting their act together.

My pound and dollars are worth a full 100 pence and cents, and I pay promptly and in full the agreed price, so I expect a similar standard of product and service from anyone who takes my money.

And finally I have had an e-mail suggesting I am biased towards the PST J600. He is absolutely right but for the wrong reason.
All the products I have reviewed in RCJI over the years (with one exception) are items which I found attractive and after further investigation I have decided to buy. Please note BUY because I dont get or want any freebies, my jet modelling products are the ones I wish to own and fly. So I am biased towards my PSTs, JetCats, AMTs, JPXs etc and it only gets to be one of my models or its systems or powerplant if its a first class product.

Now I will get on with moving house and finishing a few more models (including my OS Pegasus powered Balsa USA 1/3 scale Cub for some relaxed flying) ready for the summer (southern hemisphere) season.

Regards,

David Gladwin
Old 09-30-2002, 10:20 PM
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Default SpiderJets/ Jet Cat Debt!

David ,I agree with your comments and know of the story about the UK Jet Specialist in Your post and also wish to post my last post on this issue! Its a letter faxed to Bob Wilcox a couple weeks back the letter speaks for itself.... I try ed to help out resolve a problem and got suckered right in the middle of this mess funny how I got blamed for not paying a debt owed by the dealer since MAY 02, As Nic stated payment has been paid,I waited tell Friday to see if Jet Cat would contact my friend and let him know if my other motor was in when I never heard from him, I wrote a check and mailed it to Bob Wilcox I don't care what Nic says bottom line Jet Cat has got their money and thats all that matters."I do blame myself more on this issue should of know better! Paul
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Old 10-01-2002, 12:08 AM
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Default paying for the product

I THINK THAT IF PEOPLE WERE A LITTLE MORE PATIENT, TRUSTING,AND DISCIPLINED.AND IF YOU RECEIVED THE PRODUCT , PAY THE PARTY YOU OWE IT TO, DON'T JUST JUMP THE GUN OVER A RUMOR, OR CAUSE THEY DON'T JUMP TO YOUR BECON ON AN INSTANT. I ORDERED AN ENGINE OVER A YEAR AGO WITH A DEPOSIT, FROM SPIDER JETS BEFORE JETCAT USA CAME ABOUT, WHICH THEN CHANGED EVERYTHING. NOW THE ENGINES ARE AVAILIBLE, BUT I STILL CAN'T GET THE MOTOR TILL THIS MESS IS CLEANED UP, I HEARD ALL THE RUMORS, SO I TOO SENT E-MAILS WITH NO REPLYS I ALSO GOT NERVOUS, BUT HERE I AM STILL WAITING IT OUT,PATIENTLY AND TRUSTING.SO I THINK IF YOU ARE A PARANOID BUYER YOU SHOULD JUST BUY IN PERSON AND PAY CASH THE HASSLE FREE WAY.AND LET THESE PEOPLE GET ON WITH THEIR BUSINESS AND LIVES. SO THE CAN SATISFY THE MANY CUSTOMERS AWAITING THE PRODUCTS THEY HAVE OR WANT TO ORDER......NOBODY IS PERFECT...AND IF IT WAS THAT EASY...EVERYBODY WOULD BE DOING IT.
BEST REGUARDS, JIM
Old 10-01-2002, 12:23 AM
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Default Re: paying for the product

Originally posted by DUDE
I THINK THAT IF PEOPLE WERE A LITTLE MORE PATIENT, TRUSTING,AND DISCIPLINED.AND IF YOU RECEIVED THE PRODUCT , PAY THE PARTY YOU OWE IT TO, DON'T JUST JUMP THE GUN OVER A RUMOR, OR CAUSE THEY DON'T JUMP TO YOUR BECON ON AN INSTANT. I ORDERED AN ENGINE OVER A YEAR AGO WITH A DEPOSIT, FROM SPIDER JETS BEFORE JETCAT USA CAME ABOUT, WHICH THEN CHANGED EVERYTHING. NOW THE ENGINES ARE AVAILIBLE, BUT I STILL CAN'T GET THE MOTOR TILL THIS MESS IS CLEANED UP, I HEARD ALL THE RUMORS, SO I TOO SENT E-MAILS WITH NO REPLYS I ALSO GOT NERVOUS, BUT HERE I AM STILL WAITING IT OUT,PATIENTLY AND TRUSTING.SO I THINK IF YOU ARE A PARANOID BUYER YOU SHOULD JUST BUY IN PERSON AND PAY CASH THE HASSLE FREE WAY.AND LET THESE PEOPLE GET ON WITH THEIR BUSINESS AND LIVES. SO THE CAN SATISFY THE MANY CUSTOMERS AWAITING THE PRODUCTS THEY HAVE OR WANT TO ORDER......NOBODY IS PERFECT...AND IF IT WAS THAT EASY...EVERYBODY WOULD BE DOING IT.
BEST REGUARDS, JIM

???? What , Can I ask you to make some SENSE if you are going to post? And It is web courtesy to use lower case as upper case comes off as SHOUTING!
Thanks Kindly!
Old 10-01-2002, 12:25 AM
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Gordon Mc
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I think this thread has run its course, and needs to be closed.

Each side has had a say, so lets not have any more complaints about the closure / deletion of threads about this subject preventing one or other side from being able to put their point of view across.

I'm gonna be out on jury duty for the rest of the week, and I might not make it back onto RCU until the weekend - so if you PM or email me about this thread, don't expect a rapid response. Please be good while I'm gone ! ;-)

Gordon

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