I would say he's one of a lucky many!
We have many SM models here, and the service is just great,
whether it's parts, questions, some extra paint needed, adjustments to existing models, they always come
through for us, sometimes the answer takes a while but only when they are away at shows or fairs, I speak
for many of the guys when I say that the service as well as the products are FIRST CLASS!!
(PS: I am NOT a rep or sponsored in any way..)