HORIZON HOBBY-HOW'S THIS FOR SUPPORT??
#1
Senior Member
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HORIZON HOBBY-HOW'S THIS FOR SUPPORT??
I discovered that one of my older Spektrum AR9000 receivers didn't have the latest firmware updates. I also had a satellite receiver with a damaged antenna.
Day 1(Friday): Mailed to Horizon
Day 4 (Monday): Receieved Horizon email acknowleging receipt.
Day 5 (Tuesday): Email from Horizon that the receivers were shipped
Day. 8 (Friday): Package arrived.
One week from being mailed to receiving the items back from Horizon Support.
Top that Hobby King
Day 1(Friday): Mailed to Horizon
Day 4 (Monday): Receieved Horizon email acknowleging receipt.
Day 5 (Tuesday): Email from Horizon that the receivers were shipped
Day. 8 (Friday): Package arrived.
One week from being mailed to receiving the items back from Horizon Support.
Top that Hobby King
#2
RE: HORIZON HOBBY-HOW'S THIS FOR SUPPORT??
Hobby King has no idea what customer service is. So there is no comparison. And right behind Hobby King is Banana Hobbies.
Frank
Frank
#4
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Join Date: Aug 2010
Location: Rio Rancho, NM
Posts: 54
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RE: HORIZON HOBBY-HOW'S THIS FOR SUPPORT??
Hobby King is so inexpensive that you don't normally need service, just throw the offending part away and buy a new one, but make sure it is in a warehouse in the country you are in or it could take a long time to get to you.
John
John