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Reflex XTR - Unresponsive support, exorbitant freight

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Old 07-11-2007, 10:55 PM
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neuro33
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Default Reflex XTR - Unresponsive support, exorbitant freight

got really bad experience with Reflex support crew and its sales staff.

my 5.01 dongle didnt work, sent them couple of email, not even a sound from them until you tempt them with another purchase (upgrade of dongle).

but shipping is 39 euros for a 13 X 13 X 10 cm box containing a dongle, 1 CD Rom and a piece of wire to Singapore, how heavy can this things be?

upgrade of dongle is 49euros and shipping is 39 euros for shipping a small box weighing no more than 300grams? senseless isnt it?

anyone else with similar experience with them?
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Old 12-14-2007, 01:41 AM
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driftair
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Default RE: Reflex XTR - Unresponsive support, exorbitant freight

I have a feeling that they may be growing tired and are not as profitable as they might have hoped or imagined.
Now they seem to be pricing themselves out of my pocket.
Some may like their new controller xmitter, but the improvements have grown $$$ beyond my pleasure.
Fortunately others like Phoenix are stepping up to the plate.

Good luck with that Dongle issue.
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Old 05-27-2008, 08:37 PM
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raptor50mark
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Default RE: Reflex XTR - Unresponsive support, exorbitant freight

im having a hard time trying to get any info from anyone as to how to get my autorotation switch to work on my 9303 jr radio. i wonder if my dangle is wrecked.
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Old 08-22-2008, 02:42 PM
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RONEY.HSIAO
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Default RE: Reflex XTR - Unresponsive support, exorbitant freight

HELLO

I HAVE A CELERON 1,8 GHz COMPUTER , IS MY COMPUTER COMPATIBLE WITH REFLEX XTR AND REALFLIGHT G4 ?

THANK YOU , RONEY
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Old 08-25-2008, 04:27 AM
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A.T.
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Default RE: Reflex XTR - Unresponsive support, exorbitant freight

A very old thread which would be better answered if moved to:
RC Flight Simulator Software forum.
Regards
Alan T.
Alan's Hobby, Model & RC FAQ Web Links
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Old 08-25-2008, 07:47 AM
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SoCalSal
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Default RE: Reflex XTR - Unresponsive support, exorbitant freight

Hi, I have a friend in Germany that bought a set of Nav. lights here in the US. The seller want like 50 Euros to ship to Germany. The lights were like 40 Euros. So I had my friend order the parts and send them to me. I then took parcel to local post office and re-sent them to Germany. Cost of shipping??..........$6.01 for a 400gram package. Go figure
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