Maybe I'm overly suspicious, but the "pictures" of the retracts shown on that website look like computer generated graphics. I don't find that very reassuring especially for a "pre-order". Who knows what you will actually receive. Wingspan lists a USA address on the website, which is good, and they have some other interesting things too. Hopefully, they will be OK, and the retracts are well-made, but I learned along time ago that cutting costs on an important item like retracts is not worth it.
My name is Michael and I am WingSpan Retracts. I have been following this thread like everyone else since it started with great interest, not because I am going to be selling retracts for the plane but because I am love this hobby and think this is going to be a fantastic plane. That is the real reason I am developing retracts for it. I am excitedly waiting for Horizon to fill my order that I placed way back in November as I am sure many on this thread are too. I have not posted on this thread because as it has been noted I did not want to it to be a sales pitch for my products, however, I wanted to respond to your post.
The lack of real photos has nothing to do with our quality. WingSpan Retracts is a small company and we don't have an in-house photo studio or expensive camera equipment. As a matter of fact a point-n-shoot and an iPhone is all we have in our photography arsenal. As I'm sure you know professional photography is very expensive so I use CAD generated pictures for all my products. This allows me to put our resources to better use by producing higher quality products, and because we have much lower overhead we can provide our customers much better pricing. This is where we provide more value and I think our features speak for themselves. I stand behind every one of our products but more importantly provide the best customer support. If you or anyone else has any questions please feel free to contact me at firstname.lastname@example.org so that this thread can be about this fantastic plane.
To John Redman: Thanks for going into detail on the scale enhancements you are adding to the kit. I am looking forward to more of your posts and can't wait to apply what you are doing here to my own plane when it finally arrives. Keep up the great work.