if at first you dont succeed try try again.........
as bad as it is to us all, in this world there is no perfection we just do the best we can, hope the best we can, keep our faith and intentions pointed in the right direction and keep on keep-in on, sorry to here you got let down with no answer to your email, but I say if it's an important issue shoot that sucker to-em again and I'll bet you get an answer this time.
Every situation has it's cracks and things just fall through them sometime at really no fault of anyone, just happens!
Good Luck and i hope you get the answer you need and are looking for.
ORIGINAL: Dale Gribble
My last and only email to them (cordial and professional) went unanswered...