waiting........
#1

Thread Starter
Join Date: Sep 2008
Location: puyallup, WA
Posts: 290

has any ordered off RCToysNH.com before cuz its been a week and i still haven't got my lightning. im getting a little pissy[:@][:@]
#2

Join Date: Dec 2008
Location: Livingston,
LA
Posts: 2

yeah that's where i ordered mine from i ordered it November 17th and got it today
#3

Thread Starter
Join Date: Sep 2008
Location: puyallup, WA
Posts: 290

wow that a while. i just got mine like an hour ago
#4

Join Date: Jan 2007
Location: northwood,
NH
Posts: 354

With the Thanksgiving holiday and Christmas around the corner UPS Ground can take 7-10 business days.
#5

Join Date: Dec 2007
Location: Cedar Springs, MI
Posts: 44

UPS from California to Michigan takes 5 days. I have ordered several items in the last week and they have delivered already. Tigerdirect is in CA, I am in MI, ordered on Friday and received on Tuesday. If anything else, the service this year has been the BEST I have ever experienced.
I also ship daily with UPS as the manager of a shipping dept. we have experienced no delays what so ever.
I also ship daily with UPS as the manager of a shipping dept. we have experienced no delays what so ever.
#6

Join Date: Jan 2007
Location: northwood,
NH
Posts: 354

FYI - UPS does not guarantee transit time on ground, it can take 7-10 business days .
Scrambles order was 11/24, shipped 11/25 and delivered 12/02
(his first post is dated 12/3/2008 ?????)
Also with DHL cutting back UPS has been taking up the slack.
We had one package shipped from NH to FLA 11/18 and it was delivered 12/03.
If you know of a way to force UPS to deliver within time frames quoted for ground service, we are all ears.
Scrambles order was 11/24, shipped 11/25 and delivered 12/02
(his first post is dated 12/3/2008 ?????)
Also with DHL cutting back UPS has been taking up the slack.
We had one package shipped from NH to FLA 11/18 and it was delivered 12/03.
If you know of a way to force UPS to deliver within time frames quoted for ground service, we are all ears.
#7

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

Well i ordered a truck on Monday 19th Jan 09 and my payment was authorised however they didn't ship it as yet.
How soon do they normally ship after payment is authorised?
Jus need to know so i can plan my schedule accordingly
How soon do they normally ship after payment is authorised?
Jus need to know so i can plan my schedule accordingly
#8

My Feedback: (2)
Join Date: Oct 2008
Location: Tanner,
AL
Posts: 475

They usually ship within 24 to 48 hrs.
#9

Join Date: Mar 2008
Location: Phoenix, AZ
Posts: 84

Payment is authorized from us the moment you place the order. We ship by the next day, in most cases same day.
#10

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

ORIGINAL: Redcat_Mike
Payment is authorized from us the moment you place the order. We ship by the next day, in most cases same day.
Payment is authorized from us the moment you place the order. We ship by the next day, in most cases same day.

I emailed with no reply, tried calling and i get the answering machine [&o]
#11

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

What's the deal with these people?...i tried calling them 5 times yesterday and i got the answering machine
I sent 3 emails and no replies...last email indicated i wanted to cancel
Sorry but i won't be buying any Redcat products after this.
I sent 3 emails and no replies...last email indicated i wanted to cancel
Sorry but i won't be buying any Redcat products after this.
#12

Join Date: Jun 2007
Location: Mesa,
AZ
Posts: 493

Were you trying to contact Redcat or Rctoysnh? Who did you send the emails to?
IF you ever need anything you can email me at nick@redcatracing.com
IF you ever need anything you can email me at nick@redcatracing.com
#13

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

I bought it from RCTOYSNH and still haven't got any replies from them with respect to them shipping my truck or giving me a refund.
#14

Join Date: Jan 2007
Location: northwood,
NH
Posts: 354

This is why the order was delayed.
YOUR PAYMENT WAS AN INTERNATIONAL PAYMENT. ALL INTERNATIONAL PAYMENTS ARE HELD UNTIL CLEARED.
Your billing address was in Trinidad & Tobago
and shipping to USA.
This morning you sent another email saying you wanted to cancel.
We will gladly cancel
YOUR PAYMENT WAS AN INTERNATIONAL PAYMENT. ALL INTERNATIONAL PAYMENTS ARE HELD UNTIL CLEARED.
Your billing address was in Trinidad & Tobago
and shipping to USA.
This morning you sent another email saying you wanted to cancel.
We will gladly cancel
#15

Join Date: Jan 2007
Location: northwood,
NH
Posts: 354

LEAVE A MESSAGE ELSE WE CAN NOT RETURN CALLS.
#16

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

Cancel it please
I have placed numerous orders from other sites without problem.
My payment was authorised and my bank confirmed you all received the payment.
I indicated my billing address prior to placing the order and the reply in the email advised to add a note in the comment section.
Sorry for the trouble.
I have placed numerous orders from other sites without problem.
My payment was authorised and my bank confirmed you all received the payment.
I indicated my billing address prior to placing the order and the reply in the email advised to add a note in the comment section.
Sorry for the trouble.
#17

Join Date: Jan 2007
Location: northwood,
NH
Posts: 354

The money has not hit our account as of today.
#18

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

Sorry for the trouble i guess, i'm not sure what went down
But from my end it seems NHWOODS got the payment and my bank confirmed it
I got a call though from RCTOYSNH though, guy was helpful and i appreciate it.
Again sorry if i caused any confusion.
But from my end it seems NHWOODS got the payment and my bank confirmed it
I got a call though from RCTOYSNH though, guy was helpful and i appreciate it.
Again sorry if i caused any confusion.
#19

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

Anyone knows how long the usually take to do refunds?
#20

Join Date: Jan 2007
Location: northwood,
NH
Posts: 354

Depends how long your bank takes to process it.
#21

Join Date: Jan 2009
Location: Miami, FL
Posts: 22

Kool thanks, lemme know when you send it on your end so i can follow it up with my bank [8D]
#22

Join Date: Mar 2009
Location: willingboro,
NJ
Posts: 14

i jus ordered the redcat shockwave
Sunday 01 March, 2009
and im wondering when am i goin to get and what
is my ups tracking number
plzzz help....
thankz
Sunday 01 March, 2009
and im wondering when am i goin to get and what
is my ups tracking number
plzzz help....
thankz
#23

Join Date: Jan 2007
Location: northwood,
NH
Posts: 354

ORIGINAL: dipbee92
i jus ordered the redcat shockwave
Sunday 01 March, 2009
and im wondering when am i goin to get and what
is my ups tracking number
plzzz help....
thankz
i jus ordered the redcat shockwave
Sunday 01 March, 2009
and im wondering when am i goin to get and what
is my ups tracking number
plzzz help....
thankz
If you did - the order would have been canceled and not charged.
This item is sold out and due back in stock 04/06/09
Please contact us at sales@rctoysnh.com
Thank You
#24

Join Date: Mar 2009
Location: willingboro,
NJ
Posts: 14

yes buttt when i did it still took my money?
#25

Join Date: Mar 2009
Location: willingboro,
NJ
Posts: 14

can u give me the number soo i can call....
cuzz when i ordered it, it was still up on the web site
cuzz when i ordered it, it was still up on the web site