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waiting........

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Old 12-02-2008, 07:16 PM
  #1
scrambles12
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Default waiting........

has any ordered off RCToysNH.com before cuz its been a week and i still haven't got my lightning. im getting a little pissy[:@][:@]
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Old 12-02-2008, 07:50 PM
  #2
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Default RE: waiting........

yeah that's where i ordered mine from i ordered it November 17th and got it today
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Old 12-03-2008, 12:33 AM
  #3
scrambles12
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Default RE: waiting........

wow that a while. i just got mine like an hour ago
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Old 12-03-2008, 06:04 AM
  #4
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Default RE: waiting........

With the Thanksgiving holiday and Christmas around the corner UPS Ground can take 7-10 business days.
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Old 12-03-2008, 09:57 PM
  #5
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Default RE: waiting........

UPS from California to Michigan takes 5 days. I have ordered several items in the last week and they have delivered already. Tigerdirect is in CA, I am in MI, ordered on Friday and received on Tuesday. If anything else, the service this year has been the BEST I have ever experienced.

I also ship daily with UPS as the manager of a shipping dept. we have experienced no delays what so ever.

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Old 12-04-2008, 10:13 AM
  #6
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Default RE: waiting........

FYI - UPS does not guarantee transit time on ground, it can take 7-10 business days .
Scrambles order was 11/24, shipped 11/25 and delivered 12/02
(his first post is dated 12/3/2008 ?????)
Also with DHL cutting back UPS has been taking up the slack.
We had one package shipped from NH to FLA 11/18 and it was delivered 12/03.

If you know of a way to force UPS to deliver within time frames quoted for ground service, we are all ears.
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Old 01-20-2009, 11:18 PM
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Default RE: waiting........

Well i ordered a truck on Monday 19th Jan 09 and my payment was authorised however they didn't ship it as yet.

How soon do they normally ship after payment is authorised?

Jus need to know so i can plan my schedule accordingly
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Old 01-21-2009, 09:39 AM
  #8
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Default RE: waiting........

They usually ship within 24 to 48 hrs.
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Old 01-21-2009, 12:10 PM
  #9
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Default RE: waiting........

Payment is authorized from us the moment you place the order. We ship by the next day, in most cases same day.
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Old 01-21-2009, 01:20 PM
  #10
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Quote:
ORIGINAL: Redcat_Mike

Payment is authorized from us the moment you place the order. We ship by the next day, in most cases same day.
Well mine hasn't shipped yet

I emailed with no reply, tried calling and i get the answering machine [&o]
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Old 01-22-2009, 10:38 AM
  #11
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Default RE: waiting........

What's the deal with these people?...i tried calling them 5 times yesterday and i got the answering machine

I sent 3 emails and no replies...last email indicated i wanted to cancel

Sorry but i won't be buying any Redcat products after this.
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Old 01-22-2009, 10:50 AM
  #12
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Default RE: waiting........

Were you trying to contact Redcat or Rctoysnh? Who did you send the emails to?

IF you ever need anything you can email me at nick@redcatracing.com
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Old 01-22-2009, 10:55 AM
  #13
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Default RE: waiting........

I bought it from RCTOYSNH and still haven't got any replies from them with respect to them shipping my truck or giving me a refund.
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Old 01-22-2009, 11:29 AM
  #14
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Default RE: waiting........

This is why the order was delayed.
YOUR PAYMENT WAS AN INTERNATIONAL PAYMENT. ALL INTERNATIONAL PAYMENTS ARE HELD UNTIL CLEARED.

Your billing address was in Trinidad & Tobago
and shipping to USA.

This morning you sent another email saying you wanted to cancel.

We will gladly cancel

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Old 01-22-2009, 11:31 AM
  #15
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Default RE: waiting........

LEAVE A MESSAGE ELSE WE CAN NOT RETURN CALLS.
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Old 01-22-2009, 11:35 AM
  #16
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Cancel it please

I have placed numerous orders from other sites without problem.

My payment was authorised and my bank confirmed you all received the payment.

I indicated my billing address prior to placing the order and the reply in the email advised to add a note in the comment section.

Sorry for the trouble.
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Old 01-22-2009, 11:41 AM
  #17
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Default RE: waiting........

The money has not hit our account as of today.
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Old 01-22-2009, 12:32 PM
  #18
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Default RE: waiting........

Sorry for the trouble i guess, i'm not sure what went down

But from my end it seems NHWOODS got the payment and my bank confirmed it

I got a call though from RCTOYSNH though, guy was helpful and i appreciate it.

Again sorry if i caused any confusion.
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Old 01-26-2009, 10:43 PM
  #19
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Default RE: waiting........

Anyone knows how long the usually take to do refunds?
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Old 01-27-2009, 05:52 AM
  #20
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Default RE: waiting........

Depends how long your bank takes to process it.
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Old 01-27-2009, 09:41 AM
  #21
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Default RE: waiting........

Kool thanks, lemme know when you send it on your end so i can follow it up with my bank [8D]
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Old 03-03-2009, 11:22 AM
  #22
dipbee92
 
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Default RE: waiting........

i jus ordered the redcat shockwave
Sunday 01 March, 2009
and im wondering when am i goin to get and what
is my ups tracking number
plzzz help....
thankz
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Old 03-03-2009, 05:10 PM
  #23
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Quote:
ORIGINAL: dipbee92

i jus ordered the redcat shockwave
Sunday 01 March, 2009
and im wondering when am i goin to get and what
is my ups tracking number
plzzz help....
thankz
Did you order it from us?
If you did - the order would have been canceled and not charged.
This item is sold out and due back in stock 04/06/09

Please contact us at sales@rctoysnh.com

Thank You
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Old 03-03-2009, 05:33 PM
  #24
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yes buttt when i did it still took my money?
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Old 03-03-2009, 05:36 PM
  #25
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Default RE: waiting........

can u give me the number soo i can call....
cuzz when i ordered it, it was still up on the web site
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