Redcat Racing Support Moderated Support Forum for all Redcat Racing Cars, Trucks & Buggies

Redcat racing website issue

Reply
Old 03-09-2009, 11:54 AM
  #1
spongeyguy
Thread Starter
 
Join Date: Dec 2008
Location: Henrico, VA
Posts: 17
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default Redcat racing website issue

Hey I am having issues on redcatracing.com I am trying to do a search for exhaust and when I do I get an error message saying the task cannot be completed and then it seems to crash the site. I can search for anything else just not exhaust
spongeyguy is offline  
Reply With Quote
Old 03-09-2009, 12:25 PM
  #2
RedcatRacing
 
RedcatRacing's Avatar
 
Join Date: Jun 2005
Location: phoenix, AZ
Posts: 731
Default RE: Redcat racing website issue

Which search are you using?

If you use the one at top right of the home page, this is the page I get.

http://www.redcatracing.com/RC-Cars?search=exhaust

Also, what it the exact search term you are using?

Darin
RedcatRacing is offline  
Reply With Quote
Old 03-09-2009, 01:43 PM
  #3
Encountr
 
Encountr's Avatar
 
Join Date: Mar 2008
Location: st-jean-sur-richelieu, QC, CANADA
Posts: 113
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: Redcat racing website issue

top right of main page: exhaust

error and website crashes.... same here.... not working.

Internet Explorer 6 on Windows XP Pro.
all security update installed.

edit: internet explorer cannot open the site ''http://www.redcatracing.com/RC-Cars?search=exhaust''
operation cancelled

This is the exact error i get when i use the search top right corner of main page.
When i click OK in the error box, the browser exits
I get the exact same thing when i click on the link you posted (since its the string use to search when using the search feature on your site)

Regards.
Encountr is offline  
Reply With Quote
Old 03-09-2009, 03:02 PM
  #4
RedcatRacing
 
RedcatRacing's Avatar
 
Join Date: Jun 2005
Location: phoenix, AZ
Posts: 731
Default RE: Redcat racing website issue

Thanks.

I will get this fixed.

Darin
RedcatRacing is offline  
Reply With Quote
Old 03-09-2009, 11:06 PM
  #5
spongeyguy
Thread Starter
 
Join Date: Dec 2008
Location: Henrico, VA
Posts: 17
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: Redcat racing website issue

It seems to be working now. Thanks
spongeyguy is offline  
Reply With Quote
Old 03-10-2009, 01:52 PM
  #6
RedcatRacing
 
RedcatRacing's Avatar
 
Join Date: Jun 2005
Location: phoenix, AZ
Posts: 731
Default RE: Redcat racing website issue

Thanks for letting us know of the issue. We were able to fix it.

Darin
RedcatRacing is offline  
Reply With Quote
Old 03-11-2009, 05:15 AM
  #7
Jason535
 
Join Date: Dec 2008
Location: Coos Bay , OR
Posts: 22
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: Redcat racing website issue

what about searching the parts by model. When i click on catagory volcano SV and on rc car parts and hit search it doesnt do anything? However i can search manually by parts number but takes a long time if you have a long list like i always do. thank you
Jason535 is offline  
Reply With Quote
Old 03-11-2009, 03:47 PM
  #8
RedcatRacing
 
RedcatRacing's Avatar
 
Join Date: Jun 2005
Location: phoenix, AZ
Posts: 731
Default RE: Redcat racing website issue

Are you going here:

http://www.redcatracing.com/search/volcanosearch.html

When you click the submit button for volcano SV it should show you all parts associated with that model.

Darin
RedcatRacing is offline  
Reply With Quote
Old 03-11-2009, 07:57 PM
  #9
Jason535
 
Join Date: Dec 2008
Location: Coos Bay , OR
Posts: 22
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: Redcat racing website issue

yes im going there but its nit showing all of the parts as you described. I click it and nothing happens.
Jason535 is offline  
Reply With Quote
Old 03-11-2009, 10:28 PM
  #10
RedcatRacing
 
RedcatRacing's Avatar
 
Join Date: Jun 2005
Location: phoenix, AZ
Posts: 731
Default RE: Redcat racing website issue

May I ask what browser you are using?

Thanks

Darin
RedcatRacing is offline  
Reply With Quote
Old 03-12-2009, 01:19 AM
  #11
Jason535
 
Join Date: Dec 2008
Location: Coos Bay , OR
Posts: 22
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: Redcat racing website issue

internet explorer 6/Microsoft XP
Jason535 is offline  
Reply With Quote
Old 03-12-2009, 02:04 PM
  #12
RedcatRacing
 
RedcatRacing's Avatar
 
Join Date: Jun 2005
Location: phoenix, AZ
Posts: 731
Default RE: Redcat racing website issue

I just tested here with multiple versions of IE with no problem. Can someone else check with internet explorer if you are getting the problem above.

Thanks

darin
RedcatRacing is offline  
Reply With Quote
Old 03-12-2009, 08:05 PM
  #13
perhamrocks
 
perhamrocks's Avatar
 
Join Date: Jan 2008
Location: Perham, MN
Posts: 553
Default RE: Redcat racing website issue

Darin, the part # or description search works, but the category search is not working
perhamrocks is offline  
Reply With Quote
Reply


Thread Tools
Search this Thread
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 10:43 PM.