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Redcat racing website issue

Old 03-09-2009, 11:54 AM
  #1  
spongeyguy
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Default Redcat racing website issue

Hey I am having issues on redcatracing.com I am trying to do a search for exhaust and when I do I get an error message saying the task cannot be completed and then it seems to crash the site. I can search for anything else just not exhaust
Old 03-09-2009, 12:25 PM
  #2  
RedcatRacing
 
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Default RE: Redcat racing website issue

Which search are you using?

If you use the one at top right of the home page, this is the page I get.

http://www.redcatracing.com/RC-Cars?search=exhaust

Also, what it the exact search term you are using?

Darin
Old 03-09-2009, 01:43 PM
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Encountr
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Default RE: Redcat racing website issue

top right of main page: exhaust

error and website crashes.... same here.... not working.

Internet Explorer 6 on Windows XP Pro.
all security update installed.

edit: internet explorer cannot open the site ''http://www.redcatracing.com/RC-Cars?search=exhaust''
operation cancelled

This is the exact error i get when i use the search top right corner of main page.
When i click OK in the error box, the browser exits
I get the exact same thing when i click on the link you posted (since its the string use to search when using the search feature on your site)

Regards.
Old 03-09-2009, 03:02 PM
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RedcatRacing
 
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Default RE: Redcat racing website issue

Thanks.

I will get this fixed.

Darin
Old 03-09-2009, 11:06 PM
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spongeyguy
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Default RE: Redcat racing website issue

It seems to be working now. Thanks
Old 03-10-2009, 01:52 PM
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RedcatRacing
 
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Default RE: Redcat racing website issue

Thanks for letting us know of the issue. We were able to fix it.

Darin
Old 03-11-2009, 05:15 AM
  #7  
Jason535
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Default RE: Redcat racing website issue

what about searching the parts by model. When i click on catagory volcano SV and on rc car parts and hit search it doesnt do anything? However i can search manually by parts number but takes a long time if you have a long list like i always do. thank you
Old 03-11-2009, 03:47 PM
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RedcatRacing
 
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Default RE: Redcat racing website issue

Are you going here:

http://www.redcatracing.com/search/volcanosearch.html

When you click the submit button for volcano SV it should show you all parts associated with that model.

Darin
Old 03-11-2009, 07:57 PM
  #9  
Jason535
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Default RE: Redcat racing website issue

yes im going there but its nit showing all of the parts as you described. I click it and nothing happens.
Old 03-11-2009, 10:28 PM
  #10  
RedcatRacing
 
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Default RE: Redcat racing website issue

May I ask what browser you are using?

Thanks

Darin
Old 03-12-2009, 01:19 AM
  #11  
Jason535
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Default RE: Redcat racing website issue

internet explorer 6/Microsoft XP
Old 03-12-2009, 02:04 PM
  #12  
RedcatRacing
 
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Default RE: Redcat racing website issue

I just tested here with multiple versions of IE with no problem. Can someone else check with internet explorer if you are getting the problem above.

Thanks

darin
Old 03-12-2009, 08:05 PM
  #13  
perhamrocks
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Default RE: Redcat racing website issue

Darin, the part # or description search works, but the category search is not working

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