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-   -   Can't get a hold of RU FASTER.com (http://www.rcuniverse.com/forum/redcat-racing-support-427/10871879-cant-get-hold-ru-faster-com.html)

benjammin115 12-22-2011 01:33 PM

Can't get a hold of RU FASTER.com
 


I recently ordered a redcat tornado s30. Soon after I received and e-mail stating that they were out of stock on my item at their kentucky location but they did have it available at another location however, it would take longer to receive it. They instructed me to reply back so that my order could be sent out. After about 7 phone calls where I got nothing but a recording, and multiple e-mails I can't get a hold of them.I don't know what to do now, has anyone else had this problem?</p>

basketballfan60123 12-23-2011 12:05 AM

RE: Can't get a hold of RU FASTER.com
 
The only thing I can suggest to you is to have a little patience and he (rufaster) will get back to you I mean the guy is on the redcat section all the time.
It is possible he may be busy at the moment with whatever his life has to hold him back from responding to you at the moment.
I have bought from rufaster and never had any problems.

R-U-FASTER 12-24-2011 06:24 PM

RE: Can't get a hold of RU FASTER.com
 
Item shipped from Ky on 12/23/11, sent you IM and should have tracking number as well. If you don't see the automated email check junk and spam or let me know and I can resend it tracking. Sorry again about phones, on line and retail stores were popping 2-3 days before Christmas, all will return pretty normal on Tuesday.

Mike

benjammin115 12-29-2011 04:34 PM

RE: Can't get a hold of RU FASTER.com
 


Got your e-mails. Thanks for your help with my order. Everything I ordered came a couple days ago! I havent started my car yet but as of nowI'm very happy with my purchase. Everything arrived together and very quickly. I look forward to buying from RU Faster again.</p>

probe_guy19 01-03-2013 02:30 PM

RE: Can't get a hold of RU FASTER.com
 
Very smart with red cat parts and numbers ordering online no problem just taking a little longer too get my parts but I did order Dec 30th so I guess they were busy
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R-U-FASTER 01-04-2013 12:37 PM

RE: Can't get a hold of RU FASTER.com
 
Order in on Dec 30, order out Jan 2nd early morning. Holiday got us.... USPS is off on New Years Day and we never shipped on New Years Eve.

probe_guy19 01-04-2013 06:41 PM

RE: Can't get a hold of RU FASTER.com
 
Its cool I'm new to rc but parts were great everything was right but I have a question about the pieces not threaded. Do I need too thread them myself or what.<div>
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