In the "Questions and Answers" topic, I started a thread a while ago making my complaints about RCM plans service. After a more carefull search, I discovered this thread.
Now, all my questions found an answer. It seems that they are very slow. The short story with my case is that I ordered the Gentle Lady plans 12 days ago and my order is still "processing and shipping", with no reply to a message I sent them.
And if you guys say that you received your orders after one month and 10 days in US, then I can imagine how long it will take to receive them in Greece...!