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Type: Posts; User: JWN

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  1. Thread: Problem with RCU!!

    by JWN
    Replies
    10
    Views
    457

    I apologize for the slow response. I was out of...

    I apologize for the slow response. I was out of town for the holidays for the past several days.

    I have updated your account to reflect your Paypal deposit. Thank you for your continued support of...
  2. Replies
    36
    Views
    538

    You can try forwarding as you describe as that...

    You can try forwarding as you describe as that would show the message being sent to your Yahoo or AOL account a coming from Gmail, but since we have not tried that, I cannot comment on how well it...
  3. Thread: Editing an ad

    by JWN
    Replies
    4
    Views
    95

    You can edit an ad with a pending offer. This is...

    You can edit an ad with a pending offer. This is so corrections can be made where needed. What you cannot do is modify an ad after you have accepted an offer.
  4. Thread: RCC or PAY PAL?

    by JWN
    Replies
    4
    Views
    110

    This is not our experience with Paypal. Numerous...

    This is not our experience with Paypal. Numerous times we have received reports from buyers who did not pay through an RCU invoice and tried to file a dispute with Paypal only to be told none would...
  5. Replies
    6
    Views
    172

    You are not using either Yahoo or AOL email in...

    You are not using either Yahoo or AOL email in your account so you would not be affected by these services blacklisting emails sent through our site. Only those who use Yahoo or AOL emails are...
  6. Replies
    6
    Views
    172

    There are ongoing problems with messages being...

    There are ongoing problems with messages being delivered to those members with Yahoo and AOL email addresses. As discussed previously, these problems are out of our control as those services have...
  7. Replies
    36
    Views
    538

    That's odd, but it would explain why you're not...

    That's odd, but it would explain why you're not getting any emails to your GMail account.

    In any case and back to the subject of this thread.

    There's nothing we can do with Yahoo and AOL. They...
  8. Replies
    36
    Views
    538

    AOL has always been hit or miss. Their...

    AOL has always been hit or miss. Their blacklisting affects some people some of the time but not others.

    Why you are not getting email to your gmail account I cannot answer. We have not had a...
  9. Replies
    36
    Views
    538

    Again, if we could fix this, we would. AOL has...

    Again, if we could fix this, we would. AOL has proven they have no intention of placing us on their whitelist no matter how many times we contact them and ask them to do so. Yahoo has stated very...
  10. Replies
    36
    Views
    538

    Iflyit, You are using gmail for your email and...

    Iflyit,
    You are using gmail for your email and are not affected by the blacklist tactics taken by Yahoo and AOL. Because of this, you are not in the affected group of users we are suggesting change...
  11. Replies
    1
    Views
    45

    Once you select a category, you will have...

    Once you select a category, you will have additional options presented such as upload photo, etc. At the bottom of those options is "Submit".

    We also have a set of video tutorials you may find...
  12. Replies
    1
    Views
    61

    There are issues with the Full editor that are...

    There are issues with the Full editor that are currently being sorted through.

    The marketplace site is hard coded to specific pixel widths to maintain layout arrangement with various size banner...
  13. Thread: Editing an ad

    by JWN
    Replies
    4
    Views
    95

    Ads can be edited whether there is a pending...

    Ads can be edited whether there is a pending offer or not. Ads cannot be edited after an offer has been accepted and the ad marked Sold.

    Once an ad is edited, and resubmitted, it may take up to 15...
  14. Thread: RCC or PAY PAL?

    by JWN
    Replies
    4
    Views
    110

    This is not a problem with RCUniverse but instead...

    This is not a problem with RCUniverse but instead with the email address listed in the ad for the Paypal account. Sellers must be sure the address they list in the Paypal section of their ad is in...
  15. Replies
    1
    Views
    41

    The $10.00 credit comes from the deposit you made...

    The $10.00 credit comes from the deposit you made on Sept. 24, 2013 at the time you upgraded your account to RC Trading Plus.

    You can use the money towards fee based enhancements when posting...
  16. Thread: Warbirds question

    by JWN
    Replies
    2
    Views
    110

    Is this really that much of a problem? Currently,...

    Is this really that much of a problem? Currently, there are only 42 ads in the Warbirds > Gas or Glow category. Many include either the wingspan or engine size in the ad title to help make browsing...
  17. Replies
    36
    Views
    538

    AOL blacklists RCU several times a year and have...

    AOL blacklists RCU several times a year and have done so for at least the last 10 years. We go through all of the hoops and show them that the only emails we send are those specifically requested by...
  18. Replies
    2
    Views
    136

    This started some time ago when Yahoo changed the...

    This started some time ago when Yahoo changed the configuration of their email servers: https://help.yahoo.com/kb/SLN7253.html?impressions=true

    RCUniverse made the necessary changes to our email...
  19. Replies
    1
    Views
    205

    Thank you for bringing this to our attention. ...

    Thank you for bringing this to our attention.

    The best way to report these types of problems is by clicking the "Report Ad to Moderator" link in each and every ad, including your own.
  20. Replies
    25
    Views
    1,465

    Horrace, The amount listed on your account is...

    Horrace,
    The amount listed on your account is the credit you have available for use to post enhanced ads in the marketplace. When you see green numbers, that's how much credit is available to you in...
  21. Replies
    1
    Views
    90

    To format your text, including using carriage...

    To format your text, including using carriage returns, you must use HTML tags. To separate comments in a single entry you have a couple of options. <br><br> will start a new paragraph as will <p>
    ...
  22. Replies
    10
    Views
    333

    That is a problem on AOL's side. Someone on their...

    That is a problem on AOL's side. Someone on their side has blacklisted RCUniverse.com emails as spam. They do this every 12-24 months without warning. You will need to contact them and ask they stop...
  23. Replies
    10
    Views
    333

    Thread moved to Marketplace Questions or Problems...

    Thread moved to Marketplace Questions or Problems as the subject matter is not Jet related.

    This problem is unfortunately the result of a change Yahoo made to the configuration of their email...
  24. Replies
    21
    Views
    1,810

    Mr.FlyBye, This area of the forum is to discus...

    Mr.FlyBye,
    This area of the forum is to discus questions or problems with the marketplace, not to post complaints about other members. If you have a question about how to use the marketplace, or are...
  25. Replies
    21
    Views
    1,810

    Please remember it is not appropriate to post the...

    Please remember it is not appropriate to post the names or other information about specific people in the forums regarding problems in the marketplace. There are tools in the marketplace for posting...
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