Zoran Grujic:[Fwd: Re: PayPal payment not possible]
Jul 4, 2007 (yesterday) [Not answered] [Not delivered yet !]
From: Zoran Grujic <zoran.grujic#%#gmail.com>
To: Support <[email protected]>
Created: Jul 4, 2007 13:01:16

So this is second time I'm getting this replay from you. And what now? There is 16 days from the 19.06. from date when HEXTRONIK LIMITED got my money. Is this someone joking with me or what?

I hope you understand how much I'm angry.



[Click to see details]
Jul 3, 2007 06:19:01Janicechanged Status to: Awaiting Reply
Janice:[Fwd: Re: PayPal payment not possible]
Jul 3, 2007 (3 days ago) [Not answered] [Not delivered yet !]
From: Support <[email protected]>
To: [email protected]
Created: Jul 3, 2007 06:19:01
Delivered: Jul 3, 2007 06:19:08

Hello Karen,
Could you please help me to check this payment for this order 20028949? Thank you.

Best Regards
Customer Service Officer
Janice
UnitedhobbiesSupport.com





From: zoran.grujic#%#gmail.com
To: [email protected]
Cc:
Subject: [Fwd: Re: PayPal payment not possible]
Dear Janice,

I vent to my bank today and got paper witch confirms my payment was
transfered 19 June 2007. to Hextronik Limited. See attachment.

This situation becomes little unpleasant for me. We have lost 9 days, I
do not know why. I need to make trip at 21. July, if you send me my
order now it have a chance, 2-3 weak, to come before that. If it comes
after, it will be probably returned back as I will stay away more than 5
days.

I know you have plenty orders waiting, but please understand my problem!
This is my first order from UH, and it is large, and you have all items
in stock now.

Best regards,
Zoran


[email protected] wrote:
>
> Hello,
> I will inform our accountant to check the payment.
>
> Best Regards
> Customer Service Officer
> Janice
> Unitedhobbies.com
>
>
>
> ------------------------------------------------------------------------
> *From:* Zoran Grujic [mailto:zoran.grujic#%#gmail.com]
> *Sent:* Tuesday, June 26, 2007 3:21 AM
> *To:* [email protected]
> *Subject:* Re: PayPal payment not possible
>
> Dear support,
>
> I'm always talking with other of you...
>
> Please check is my payment finally at your account, all details are in
> rest of email. As Janice say 7th day is now...
>
>
> [email protected] wrote:
>> Hello,
>> We still not receive the money. If you send on 15th June, the
>> telegraphic transfer
>> need 7 working days (exclude saturday and sunday) to receive. If
>> the payment arrives,
>> bank will inform us and send us bank statement.
>>
>>
>> Best Regards
>> Customer Service Officer
>> Janice
>> Unitedhobbies.com
>>
>>
>>
>> ------------------------------------------------------------------------
>> *From:* Zoran Grujic [mailto:zoran.grujic#%#gmail.com]
>> *Sent:* Wednesday, June 20, 2007 5:30 PM
>> *To:* Support
>> *Subject:* Re: PayPal payment not possible
>>
>> Dear Pam,
>>
>> I do not have PayPal account - my country is not in their list. If
>> you read this entire correspondence you shall see that I'm sending
>> you money to your bank account:
>>
>> BANK NAME: HSBC
>> ACCOUNT NAME: HEXTRONIK LIMITED
>> ACCOUNT NUMBER: 557-885514-838
>> SWIFT CODE: HSBCHKHHHKH
>>
>> I have sent it on Friday June 15, It should be at your account
>> (HEXTRONIK LIMITED) until now.
>>
>> Support wrote:
>>>
>>> Hello,
>>>
>>> I cannot find your pay pal account.
>>>
>>> Please provide your pay pal register email.
>>>
>>> Thanks you.
>>>
>>> Best regards
>>>
>>> Pam
>>>
>>> Customer Service Officer
>>>
>>> Unitedhobbies.com
>>>
>>> *From:* Zoran Grujic [mailto:zoran.grujic#%#gmail.com]
>>> *Sent:* Wednesday, June 20, 2007 9:33 AM
>>> *To:* Support
>>> *Subject:* Re: PayPal payment not possible
>>>
>>> Hi Pam,
>>>
>>> Yes, I cancel it by mistake. Did you get my $231.23 payment?
>>>
>>>
>>> Support wrote:
>>>
>>> Hello,
>>>
>>> I have checked that your order was being cancelled.
>>>
>>> Please check it.
>>>
>>> Thanks you.
>>>
>>> Best regards
>>>
>>> Pam
>>>
>>> Customer Service Officer
>>>
>>> Unitedhobbies.com
>>>
>>> *From:* Zoran Grujic [mailto:zoran.grujic%#%gmail.com]
>>> *Sent:* Monday, June 18, 2007 4:45 PM
>>> *To:* [email protected] <mailto:[email protected]>
>>> *Subject:* Re: PayPal payment not possible
>>>
>>> I have made payment June 15. Order Id *20028949.
>>> <http://www.unitedhobbies.com/UNITEDH...der=20028949>*
>>> Money should be at your account (HEXTRONIK LIMITED) in next 2-3 days
>>> max.
>>>
>>> Please inform me when you get it.
>>>
>>> Best regards,
>>> Name: Zoran Grujic
>>> Address: Omladinskih Brigada 69/52, 11000 Beograd, Serbia
>>> Tel: +381643336583
>>>
>>>
>>> [email protected] <mailto:[email protected]> wrote:
>>>
>>> Hello,
>>>
>>> Here's the bank information.
>>>
>>> BANK NAME: HSBC
>>>
>>> ACCOUNT NAME: HEXTRONIK LIMITED
>>>
>>> ACCOUNT NUMBER: 557-885514-838
>>>
>>> SWIFT CODE: HSBCHKHHHKH
>>>
>>> BANK ADDRESS: Shops 38-46, Citylink Plaza, Shatin Station Circuit,
>>> Sha Tin, New Territories
>>>
>>> BE SURE TO ENTER YOUR NAME or PHONE NUMBER IN THE STATEMENT REFERENCE!
>>>
>>> Please reply with your payment details & address after payment.
>>>
>>> If you wish to make payment by western union. please make payment to
>>> 'Anthony Hand' in Hong Kong.
>>>
>>> we sure can receive it.
>>>
>>> Best Regards
>>> Customer Service Officer
>>> Janice
>>> Unitedhobbies.com
>>>
>>> ------------------------------------------------------------------------
>>>
>>> *From:* Zoran Grujic [mailto:zoran.grujic#$#gmail.com]
>>> *Sent:* Wednesday, June 13, 2007 5:32 PM
>>> *To:* [email protected] <mailto:[email protected]>
>>> *Subject:* Re: PayPal payment not possible
>>>
>>> Please send me information how to pay for order id=*20028949
>>> <http://www.unitedhobbies.com/UNITEDH...rder=20028949>
>>> by western union or telegrafic transfer...*
>>>
>>>
>>> [email protected] <mailto:[email protected]> wrote:
>>>
>>> Hello,
>>>
>>> Visa must pay through paypal but if your country don't have
>>> paypal, We also accept payment by western union and telegraphic
>>> transfer.
>>>
>>> Do you need those information to make the payment?
>>>
>>> Best Regards
>>> Customer Service Officer
>>> Janice
>>> Unitedhobbies.com
>>>
>>> ------------------------------------------------------------------------
>>>
>>> *From:* Zoran Grujic [mailto:zoran.grujic#%#$gmail.com]
>>> *Sent:* Tuesday, June 12, 2007 3:59 AM
>>> *To:* [email protected] <mailto:[email protected]>
>>> *Subject:* PayPal payment not possible
>>>
>>> My order id=*20028949
>>> <http://www.unitedhobbies.com/UNITEDH...rder=20028949>
>>> *has failed beacose I live in Serbia and I'm not allowed to create a
>>> PayPal account. Please send me another payment method, I have Visa
>>> credit card and this is no first time to shop by internet for me.
>>>
>>> Best regards,
>>> Zoran Grujic
>>>
>>
>

ORIGINAL: UHcustomer

In order to better illustrate my experience I'm posting complete communication with Unitedhobbies support. And there is no response until now. Is there someone to tell me what to do with this? Wheelnut say that they care about big orders, well mine is $230. Is this small or big?

ORIGINAL: YZF Desert

Have you tried there online live support thing where you comunicate directly with someone from UH, instead of e-mailing back and forth, because there e-mail support sucks, I have used there live support a bunch of times from asking to when an iteam will be in stock, to questions about my order, or cancelling one of my orders due to backorder iteams, you just need to find what time it is in china verses where you live so you know when to check there site to see if someone from UH is online with the live support.

ORIGINAL: map11

I got my order from UH, there almost caught up from there warehouse move, my orde took a lil over 2 weeks, I live in Texas

I got 4 of the 3cell 2200mah lipos and the deans ultra connectors.

Ive only tested one of the lipos but it seems fine and so far as good as my dualsky in my trex450, Ill get to test all of them now that im off work

The deans connectors fit and work fine also, If these Lipo's hold up ill be ordering more.

ORIGINAL: jfetter

I too couldn't resist trying these guys out, their prices are so low it makes me think it might be an exercise in futility but worth it to prove once and for all (to me anyway) if LiPo's need to cost what they do. Until now I have been buying only name brand LiPo's, I started out with ThunderPower and now only buy FightPower. If you look at my LiPo inventory I probably have close to $4,500 sitting around and I would certainly like to pay 1/3 the price if I can. I have a large amoung of FlightPower EVO 20C packs (all 6S) and the idea of losing a plane isn't as bad as the $350 per pack that goes with it (I have planes that use 2 packs in series so $700 in lost LiPo's isn't something I like at all), if I can get performance and cycles out of these packs for 1/3 the price, I'll be a beleiver. I ordered 2 x 4100 6S packs (back-ordered by -32, might be a long wait) and will be planning on running some numbers, the only issue I have now is converting the balancing lead to work with my TP/FP balancers.

BTW, I paid via AmEx so let's see how that goes...

JFetter (Jack)

ORIGINAL: ryan_t888

I would never pay using a credit card to a company outside of north america. The company also must be well known and use a safe and secure form of payment. Otherwise I do not trust it.

Ryan

ORIGINAL: jfetter

What exactly would you use?