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Old 05-09-2010, 05:16 PM
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asupervee72
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Default hobbyking, tracking shipping.

is anybody familiar with how to track your package after it is shipped from hobbyking? i click on the reference number next to my order and it takes me to the hongkong postage site where it asks for a reference number, i enter what i believe to be the reference number and the site is unable to find any information regarding that number. Am i putting in the wrong number? where can i find the correct information?
Old 05-09-2010, 06:08 PM
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BACKEMF
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Default RE: hobbyking, tracking shipping.

Same here, I emailed them about this glitch... still waiting.
Old 05-09-2010, 06:39 PM
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Default RE: hobbyking, tracking shipping.

I'm confused... what did you buy that was actually in stock??? Everything I'm waiting for is back-ordered... chargers, batteries, connectors... yuck. Seemingly the entire inventory.
Old 05-09-2010, 06:48 PM
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Default RE: hobbyking, tracking shipping.

It's just you, they have tons of stuff in stock.

What do you expect? they are the least expensive place to buy just about anything rc.

Try buying something from Venom, LOL, no spare parts, no new stock of boats etc...

I ordered 2 motors and charge connectors.
Old 05-09-2010, 07:16 PM
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asupervee72
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Default RE: hobbyking, tracking shipping.

i got a speed controller a motor, some bullet connectors, a couple turnigy 3s 5000mah cells, a new 2.4 ghz radio, a couple of cheap servos that had a good review, i'll give you links to everything i got that was in stock at the time.

servos http://www.hobbyking.com/hobbyking/s...idProduct=3743
esc http://www.hobbyking.com/hobbyking/s...idProduct=8945
radio http://www.hobbyking.com/hobbyking/s...dProduct=10608
batts http://www.hobbyking.com/hobbyking/s...idProduct=9184
connectors http://www.hobbyking.com/hobbyking/s...idProduct=9283
motor http://www.hobbyking.com/hobbyking/s...idProduct=6529


they had the 2s cells i wanted instock at the time i ordered but there was some issues i had with paypal that caused me to lose my place in line or what ever,
only thing i ordered not in stock was 2s 20c 5000 mah packs and a infrared thermometer, would have had it all if pay pal didn't half screw me, other half was my fault
Old 05-09-2010, 08:40 PM
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hugho
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Default RE: hobbyking, tracking shipping.

I've been buying stuff from Hobbyking for several years and never had a problem until a a couple of months ago. After going back and forth with them and PayPal for a month to get squared away with my creditcard, they finally got it straighten out. By that time one of the items was on backorder. It was not on backorder when I first ordered. I'm still waiting. Go figured.
Old 05-09-2010, 08:59 PM
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asupervee72
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Default RE: hobbyking, tracking shipping.

sorry to hear that, i know how frustrating it can be
Old 05-09-2010, 09:03 PM
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Default RE: hobbyking, tracking shipping.

I'm currently waiting on 4s batteries, small airplane parts and small 3 cell packs.

I'm hoping it's quick to arrive as I had to pay $42 for shipping due to the weight of my order.

Ryan
Old 05-09-2010, 10:05 PM
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asupervee72
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Default RE: hobbyking, tracking shipping.

my shipping was 36 for all the stuff they had in stock and i placed a separate order for the back order stuff that was like 19 bucks in shipping, i guess it's better then flying to hong kong or paying U.S. mark up, it would be nice if the hobbyking stuff showed up shortly after my kinetech racing order, but i think it will take an extra week for some reason, hope i am proved wrong.
Old 05-10-2010, 10:22 AM
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Default RE: hobbyking, tracking shipping.

Response from Hobby city... i live in Canada, my shipments come in from Vancouver mostly. So, I'm wondering why the ash cloud is effecting my shipments???
Dear Customer,

Thanks for your email.

Please kindly note that HongKong Post takes up to 3 days to update all information.And a lot of flights have been delayed by Iceland
Volcano Eruption.Please try again later.
Thank you and have a nice day.


If you have any further questions, please do not hesitate to contact us.



Best Regards,

Shark Lee
HobbyKing Customer Support Team
www.hobbyking.com
Old 05-11-2010, 07:15 AM
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Default RE: hobbyking, tracking shipping.

Ordered May 6th
Recieved May 10th

I got all my stuff! Now I can finish off my hull!

Pretty crazy! I receive HK orders faster than Tower Hobbies.

Ryan
Old 05-11-2010, 10:18 AM
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Default RE: hobbyking, tracking shipping.

I ordered on 3/15/10 and got my batteries on 4/2/10

Not terrible but a little slower than the last order I placed with them.
Old 05-11-2010, 11:11 AM
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asupervee72
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Default RE: hobbyking, tracking shipping.

ordered on the 7th, not expecting too much but would be nice to see it before the 20th. even better by the end of the week but i'm not holding my breath
Old 05-11-2010, 11:57 AM
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Default RE: hobbyking, tracking shipping.


ORIGINAL: ryan_t888

Ordered May 6th
Recieved May 10th

I got all my stuff! Now I can finish off my hull!

Pretty crazy! I receive HK orders faster than Tower Hobbies.

Ryan

EMS or air mail???? I'm pissed.

I ordered on April 30. No tracking info or anything, it just says shipped.
Old 05-11-2010, 12:37 PM
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Default RE: hobbyking, tracking shipping.

EMS Express to Canada (MAX 2.5kg) $42.41

Exact Quote

I had to select this due to weight. It gave me another option of 41.xx and it said 7-14 days so I chose EMS express for a dollar more. LOL

Ryan
Old 05-11-2010, 06:14 PM
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Default RE: hobbyking, tracking shipping.

I knew I should have clicked EMS, frikin heck *&$%##!!!!!
Old 05-12-2010, 08:14 PM
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Default RE: hobbyking, tracking shipping.

I think I may do the EMS for my next order.

I hate the 3-4 week turnaround.
Old 05-12-2010, 08:56 PM
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Default RE: hobbyking, tracking shipping.

What's EMS website address? They're new to me. But they sound like someone to know, if you guys are going to deal with them instead of hobbyking.
I'd been buying from Tower for almost twenty years, until hobbyking came along a few years ago, with their much lower prices. But I am so disgusted with hobbyking I'm about ready to go back to Tower. At least I know I'm going to get what I ordered, in a reasonable time, and without a hassle.
HughO
Old 05-12-2010, 10:09 PM
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asupervee72
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Default RE: hobbyking, tracking shipping.

ems is just a shipping option from hobbyking, we are still going there
Old 05-12-2010, 10:40 PM
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hugho
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Default RE: hobbyking, tracking shipping.

Thanks, asuspervee72,

I guess that's okay. But faster shipping doesn't do much good, if Shark can't learn how to process Pay Pal.

HughO
Old 05-12-2010, 10:52 PM
  #21  
asupervee72
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Default RE: hobbyking, tracking shipping.

i ordered from the us and hk the same day, and i've had my us order for a couple days already, can't even find out where my hk package is at. I knew what i was doing when i shopped there, it will be that much more exciting when it finally does get here, oh and i have stuff on back order so i don't even know how long that is going to take
Old 05-12-2010, 10:59 PM
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Default RE: hobbyking, tracking shipping.

Works fine for me.
Old 05-13-2010, 12:45 AM
  #23  
asupervee72
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Default RE: hobbyking, tracking shipping.

shipped from hongkong today, must have been pretty bad volcano ash, shouldn't take long from there right?
Old 05-13-2010, 08:01 PM
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Default RE: hobbyking, tracking shipping.


ORIGINAL: ryan_t888

Pretty crazy! I receive HK orders faster than Tower Hobbies.

That's been my experience with a lot of stuff from Hong Kong.

When shipping to Canada, the US sellers don't charge much less for shipping than HK sellers, and the stuff takes longer to arrive on average (your experience may vary). Couple that with the WAY cheaper prices for stuff from Hobby City, and it's getting harder and harder to justify ordering from the US.

Just don't cheap out with the shipping - I made that mistake (International Air Mail) with a recent Hobby City order - after they shipped it the HK post office warned that it could take up to 45 days to arrive.[X(]

From now on, I'll always go with EMS shipping. Considering all the money I save on all the items I buy, it's really worth the extra cost.

For US buyers, it's probably a whole different ballgame. Shipping within the US is much cheaper and it has to be faster than from HK.
Old 05-14-2010, 12:51 AM
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Default RE: hobbyking, tracking shipping.

ORIGINAL: Stinger9d9


Just don't cheap out with the shipping - I made that mistake (International Air Mail) with a recent Hobby City order - after they shipped it the HK post office warned that it could take up to 45 days to arrive.[X(]

From now on, I'll always go with EMS shipping. Considering all the money I save on all the items I buy, it's really worth the extra cost.

For US buyers, it's probably a whole different ballgame. Shipping within the US is much cheaper and it has to be faster than from HK.

They always say that.

Usually 2-3 weeks now it seems.

My motors are finally boarding a plane and heading here... 2 weeks after I made purchase.

Now I get an email saying they now have a 24 hour turn around for orders to ship, WTH???

Shipping out within 24hrs!
Yeap, the days of order delays are now behind us and you can
enjoy ultra fast shipping on in-stock orders from Monday to Saturday.
Our warehouse has improved its speed and accuracy greatly to achieve
our best ever shipping timeframe.


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