Have you guys read RCU's policy on Free Speech?
11-18-2008, 08:48 AM
#1
Have you guys read RCU's policy on Free Speech?
spelling errors, and an overall approach, that I'm not sure I agree has been followed, what do you guys think?
http://www.rcuniverse.com/adpolicy.cfm
As a publisher of other peoples' opinions, we are quite similar to printers in Ben Franklin's day. We also believe that the underlying wisdom in his words provides a sound foundation for our policies. The very fact that we DO NOT interfere with the free expression of our members is what makes RCUniverse a desireable place to post such expressions. Without that activity, there would be nobody to which our vendors' advertisements could be directed. The opportunity to present one's products to a large and interested audience comes with the risk that a member of that audience will be dissatisified with the product. Whether right or wrong, that person has a right (on RCU) to express their opinion and experiences, provided their account is truthful. Likewise, any party disagreeing with that person has the right to voice their opinions. In the end, we have found that the truth about good products is always "an overmatch" for the negative posts.
The policy we keep is by no means one-sided. To the contrary, it fosters many benefits for commercial advertisers. In our experience, a manufacturer who professionally and politely engages a dissatisfied customer can often turn that customer into a lifelong spokesperson for the company. Moreover, astute manufacturers and retailers often use feedback they find on RCUniverse as a barometer of their performance in the market. Before the Internet, vendors had to rely on letters and word of mouth to determine whether their products and services were meeting the mark. Today, the Internet provides a powerful and immediate source of valuable feedback for those willing to listen.
It is with these views in mind that RCUniverse maintains its policies toward potentially upsetting posts in the forum and looks forward to maintaining its status as the largest online RC community in the world.
Michael S. Kranitz, CEO
Marc Vigod, President
http://www.rcuniverse.com/adpolicy.cfm
As a publisher of other peoples' opinions, we are quite similar to printers in Ben Franklin's day. We also believe that the underlying wisdom in his words provides a sound foundation for our policies. The very fact that we DO NOT interfere with the free expression of our members is what makes RCUniverse a desireable place to post such expressions. Without that activity, there would be nobody to which our vendors' advertisements could be directed. The opportunity to present one's products to a large and interested audience comes with the risk that a member of that audience will be dissatisified with the product. Whether right or wrong, that person has a right (on RCU) to express their opinion and experiences, provided their account is truthful. Likewise, any party disagreeing with that person has the right to voice their opinions. In the end, we have found that the truth about good products is always "an overmatch" for the negative posts.
The policy we keep is by no means one-sided. To the contrary, it fosters many benefits for commercial advertisers. In our experience, a manufacturer who professionally and politely engages a dissatisfied customer can often turn that customer into a lifelong spokesperson for the company. Moreover, astute manufacturers and retailers often use feedback they find on RCUniverse as a barometer of their performance in the market. Before the Internet, vendors had to rely on letters and word of mouth to determine whether their products and services were meeting the mark. Today, the Internet provides a powerful and immediate source of valuable feedback for those willing to listen.
It is with these views in mind that RCUniverse maintains its policies toward potentially upsetting posts in the forum and looks forward to maintaining its status as the largest online RC community in the world.
Michael S. Kranitz, CEO
Marc Vigod, President
11-18-2008, 09:28 AM
#2
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RE: Have you guys read RCU's policy on Free Speech?
ORIGINAL: seanreit
spelling errors, and an overall approach, that I'm not sure I agree has been followed, what do you guys think?
http://www.rcuniverse.com/adpolicy.cfm
As a publisher of other peoples' opinions, we are quite similar to printers in Ben Franklin's day. We also believe that the underlying wisdom in his words provides a sound foundation for our policies. The very fact that we DO NOT interfere with the free expression of our members is what makes RCUniverse a desireable place to post such expressions. Without that activity, there would be nobody to which our vendors' advertisements could be directed. The opportunity to present one's products to a large and interested audience comes with the risk that a member of that audience will be dissatisified with the product. Whether right or wrong, that person has a right (on RCU) to express their opinion and experiences, provided their account is truthful. Likewise, any party disagreeing with that person has the right to voice their opinions. In the end, we have found that the truth about good products is always "an overmatch" for the negative posts.
The policy we keep is by no means one-sided. To the contrary, it fosters many benefits for commercial advertisers. In our experience, a manufacturer who professionally and politely engages a dissatisfied customer can often turn that customer into a lifelong spokesperson for the company. Moreover, astute manufacturers and retailers often use feedback they find on RCUniverse as a barometer of their performance in the market. Before the Internet, vendors had to rely on letters and word of mouth to determine whether their products and services were meeting the mark. Today, the Internet provides a powerful and immediate source of valuable feedback for those willing to listen.
It is with these views in mind that RCUniverse maintains its policies toward potentially upsetting posts in the forum and looks forward to maintaining its status as the largest online RC community in the world.
Michael S. Kranitz, CEO
Marc Vigod, President
spelling errors, and an overall approach, that I'm not sure I agree has been followed, what do you guys think?
http://www.rcuniverse.com/adpolicy.cfm
As a publisher of other peoples' opinions, we are quite similar to printers in Ben Franklin's day. We also believe that the underlying wisdom in his words provides a sound foundation for our policies. The very fact that we DO NOT interfere with the free expression of our members is what makes RCUniverse a desireable place to post such expressions. Without that activity, there would be nobody to which our vendors' advertisements could be directed. The opportunity to present one's products to a large and interested audience comes with the risk that a member of that audience will be dissatisified with the product. Whether right or wrong, that person has a right (on RCU) to express their opinion and experiences, provided their account is truthful. Likewise, any party disagreeing with that person has the right to voice their opinions. In the end, we have found that the truth about good products is always "an overmatch" for the negative posts.
The policy we keep is by no means one-sided. To the contrary, it fosters many benefits for commercial advertisers. In our experience, a manufacturer who professionally and politely engages a dissatisfied customer can often turn that customer into a lifelong spokesperson for the company. Moreover, astute manufacturers and retailers often use feedback they find on RCUniverse as a barometer of their performance in the market. Before the Internet, vendors had to rely on letters and word of mouth to determine whether their products and services were meeting the mark. Today, the Internet provides a powerful and immediate source of valuable feedback for those willing to listen.
It is with these views in mind that RCUniverse maintains its policies toward potentially upsetting posts in the forum and looks forward to maintaining its status as the largest online RC community in the world.
Michael S. Kranitz, CEO
Marc Vigod, President
Strike "interfere with" replace with "allow"
