s0ck

bglasa

It's a shame you had problems with them......I live in Champaign and have ordered through them often as well as come to know the owners personally by way of picking up my orders directly in their shop. I can't explain or comment on your web issues, but my experience is that this family run business cares about their customers and would certainly try to make things right if there were screw-ups or misunderstandings. For what it's worth - I think they're Great!

TomBates

I have to say something in their defense. One of the guys at a club I visited mentioned getting something from Advantage Hobby and told us about the discounts and shipping. I ordered a Futaba 6EX on 10/14. The only reason they didn't ship it out on the same day is because they had to contact me for a physical address as Iuse a POBox for my mailing addy. Anyway, they shipped it out and I received it today, 10/19. With their discount, $11.00, and free shipping I figured I saved at least $20.00 I wouldn't hesitate to give them a good recommendation.

tobydogs

i 'v ordered several times from advantage,always went ok. the first placed orde was a sig hog bipewith shipping and 1st time buyer disscounts...noone could beat there price.

i just order the sig kobra at christmas and it's arriving on jan 5th........there cost to ship is about $3 less than if i ordered it from sig manufactures direct.

i wouldn't be so quick to write them off,but that just me.

Wonder

My Feedback: (7)

That is one reason why I never order online.
Just pick up the phone and call it in.
If you have ??? you can ask before you order.

Tim

carrellh

This thread is six months old. The person who started is has not logged in since June

Red7fifty

My Feedback: (73)

With sales suffering across the board in our hobby, I thought I'd once again, place a large stock up order for some UltraCote......20 rolls in total for future build projects. Advantage Hobby advertises "Free Shipping on $59 order".
With $349.86 in my cart, I check out, and the shipping charges were $9.99........(what happened to my free shipping?) I find an exclusion clause that says "Orders over 5 lbs subject to shipping charges".......so I delete items until the shipping charges go away, but still qualify for free shipping by exceeding the $59.00 minimum.
I place (4) orders, each consisting of (5) rolls of Ultracote. (Total $349.86)

This morning, I receive an email from Advantage Hobby:
"We will notify you when your order is ready to ship. And at that time what the Shipping & Handling charges will be.
Have a good day."

My reply:
"These orders qualify for free shipping......otherwise, please cancel all 4 orders. Thank you."

From Advantage Hobby:
"Your orders will be cancelled and your form of payment refunded as soon as possible.
Have a great day!
Sandy"

My Reply:
"Sandy, so, you would rather lose a $300+ sale, than honor your advertised service?
Wow."

Advantage Hobby:
"You speak of honor, you know as well as I do that you placed 4 consecutive orders to avoid Shipping & Handling charges.
Sandy"

My Reply:
"Yes, and there is NOTHING wrong with doing so.
I will let the RC community know about this transaction.
If you want to honor these orders, group them into one shipment so YOU save on shipping 4 separate orders, I am ok with that. Otherwise, this will not reflect well on your end."

11 minutes later, all (4) of my orders were canceled, payment refunded, and no further messages from Advantage Hobby.

What a complete waste of my time. I will take my business elsewhere, where the advertised are honored.

Kmonte

Live only ordered a few things from Advantage Hobby but I can say I didnt have any problems.

BarracudaHockey

My Feedback: (11)

I get what you're saying, but you also have to realize, that is a bit like the person that gets in the 10 items or less line with a cart full of groceries then scans them 10 at a time.

But if they advertise it that way they should probably honor it.

TampaRC

What a shifty underhanded company.

jollyroger

My Feedback: (6)

I've had no problems with Advantage Hobby.
What I read is that all online dealers who offer free shipping on orders over such and such but they also provide some sort of disclaimer to the fact that there are size and weight limitations to the offer.
As always, read the shipping notes whenever you are planning to place an order.
I agree with the poster who said it's like the person who gets in line with the 10 items or less with a cart full of groceries.

Red7fifty

My Feedback: (73)

On that notion, what is wrong with going though the checkout line 3 or 4 times?
You missed the point......4 separate orders, would have been shipped out 4 times, on their dime.
Or, shipped together, in one box.

Red7fifty

My Feedback: (73)

There is no mention of the sort, "only one free shipping offer, per person, per day, per household". There were no limit imposed.
I find it a case of, cut your nose, to spite your face.
In today's age of dying hobby shops, and bankrupt businesses, it is FOOLISH to walk a $400.00 order.
But, whatever, stupid can't be fixed.