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need RMA number

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Old 01-11-2012, 03:52 PM
  #1
rhodesengr
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In my recent order #466524, the Dynam USB Flight controller is defiective. I'd like an exchange. The x-axis on the right stick does not work. I tried it on two computers with three different simulators. All showed the same thing. A different controller I have works fine so the software is ok. Per the website, I sent an email to support@ on Monday but never got an answer. i can't get through on the phone. Who pays for shipping it back? Overall all the customer support for xheli seems to be lacking.
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Old 01-12-2012, 10:13 AM
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flyowa
 
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caviat emptor

http://www.la.bbb.org/business-revie...y-CA-100056369

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Old 01-12-2012, 12:08 PM
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Quote:
ORIGINAL: rhodesengr

In my recent order #466524, the Dynam USB Flight controller is defiective. I'd like an exchange. The x-axis on the right stick does not work. I tried it on two computers with three different simulators. All showed the same thing. A different controller I have works fine so the software is ok. Per the website, I sent an email to support@ on Monday but never got an answer. i can't get through on the phone. Who pays for shipping it back? Overall all the customer support for xheli seems to be lacking.

RMA sent.

Eric
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Old 01-12-2012, 01:51 PM
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