Here is a sample of the type of less-than-courteous emails (with original spelling) we've received from members along with the resolution to their problem (names have been left out for privacy):
 
Member
Message:
"i have not changed my p/w or username and i still cant get on your chickenshit web site so F***-YOU!!!!!!!"
Our
Answer:
"Thanks for your intelligent response. You were using the wrong username and password."

 
Member
Message:
"Your site sucks! Where did you hide the classified ad?? Later losers"
Our
Answer:
"If you click the "Marketplace" button, you'll find the ads. Thanks for your kind words."

 
Member
Message:
"Just about the time I get comfortable with your web-site you come up with some other garbage to make it more difficult to navigate your site. It's becoming more trouble than it's worth. I ALREADY HAD A PASSWORD!!!! So why is your site asking for another one. This is crap. Tired of being jerked around."
Our
Answer:
"Our site is not asking you for a password. Our site is asking you to put in a reminder question and an answer in the event you lose your password. This is part of our password retreival system in the event you forget your password. If your confident you won't ever forget it then put something fake in the fields (not advised). If you do forget and don't have a real reminder question with an answer only you know then you will be locked out of your account if your password is ever forgotten"

 
Member
Message:
"I posted an add onder radios and i cant see it. What is wrong with this sistem?? Why is it so hard to find an add. "
Our
Answer:
"We found your ad instantly! Since it is not a featured ad, it was included in the standard radio ads on page 3."
Member
Reply:
"Sorry. I found it."

 
Member
Message:
"Why is everthing so hard on this sight? Why can't I log in? It keeps tellin me that my username is wrong and its not. I tried to get my password by email and it wont come. This blows."
Our
Answer:
"We looked up your account and it appears that you registered twice with two different emails. The account you are trying to use has been de-activated because you haven't used it in 8 months. That's why you couldn't log in. When we sent you an email (to the address you entered to retrieve your login) it bounced because you put a "www" in your email address. We have forwarded you your login information."
Member
Reply:
"Thanks. I was able to log in today"


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