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Old 01-14-2011 | 07:47 PM
  #100  
johnzqh
 
Joined: Mar 2005
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From: -, CHINA
Default RE: Skymaster pricing???


ORIGINAL: Gary Jefferson

I don't know about the rest of the stuff in this thread but I really wish Skymaster would learn how to respond to emails when somebody sends one to them. I have sent one to Skymaster USA (which I knew was a waste of time) and another to Skymaster in China. Neither one of them has bothered to respond and it has probably been about a week. For the life of me, I cannot figure out where the added value is in having Skymaster USA as a distributor. They do absolutely nothing to assist customers.

I remember Anton posting sometime ago saying how they would start responding more quickly but I guess this was just a bunch of crap. It is easy to promise things on the internet but actually doing what you say seems to be a real problem for some of these companies. I am really sick of having to chase a company just to buy what I need for their airplane. All I wanted was a quote for parts and can't even get one. Now I have issues with my 1/5 F-86 landing gear that does not work properly. Who knows how long it will take to get this resolved?

This thread hits the nail on the head about pricing. It is unbelievable to me how much modification I had to do to make the F-86 a reliable plane. For what this plane costs I should not have to make so many mods to the plane.

Hi Gary

Sorry to hear about the trouble. But we didn’t receive your mail about retracts.Please send mail to both email addresses [email protected] and [email protected] just to make sure your mail is well received without delay. If you didn’t receive the response in time,you may also try to give us a call so that we know you sent us a mail especially when it is the case that we actually fail to get your mail in our mail boxes.We did receive your mail about wings but this mail was filtered to rejection box by mail system for some reason,which causes delay to respond. According our experience with customers’ mails, some mails are indeed rejected by mail system. In any case,we not only supply jets but also supply parts.We’ve been trying to respond to the customers' request as soon as possible.

Best regards

John
Skymaster Jets