RE: Delivery time and customer support
K-A
I have had lots of dealings with Al's Hobbies and they have always been first class. Yes, I have had the occasional minor problem but everything has been sorted very quickly. Ali answers my emails very quickly, even when he is out of the country.
If you are sending multiple emails and not getting a reply then I would query whether you have the correct email address or whether there is a problem with your email sending.