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Old 04-06-2011 | 12:09 AM
  #23  
Carsten Groen's Avatar
Carsten Groen
 
Joined: Nov 2004
Posts: 1,804
Received 12 Likes on 9 Posts
From: Denmark
Default RE: Delivery time and customer support

Ali has always taken extra steps to help, no matter when I have asked him questions about "this and that" has he been extremely kind and helpful!

Even when asking questions during evening/weekends, he is always back within a heartbeat! Even if it is help with a product that he had not sold me in the first place, last example was with my Futura, he drove hours in his van to deliver the plane at Duncan's place, a plane that he didn't even sell me in the first place (and for which I didn't buy any stuff for in his shop), and the cost: 0.00 !

Now, that is service out of the ordinare in my book !
(which, of course, will bring him more sales at the end of the day, also from me!)

I'm sure the "tank story" has a natural explanation, sometimes ***** happens!

So Ali, keep up the good work, there are many of us who appreciate what you are doing, and the way you do it !
(I'm just a little jealous of the trip you are doing right now )