RE: Ins & Outs of dealing with a UPS claim...?
I think that, despite how hard-done-by you feel, if its just minor plastic parts that have broken/fallen off, launching a claim against UPS is going to be more trouble than it is worth. A Tamiya Leopard is actually a pretty tough thing, considering how I drive my own tanks, and I would bet that it will all function properly even if all the detail parts fall out. You'll find a fair amount of videos on Youtube of people jumping their Tamiya Leopards like they see the real tank doing, so I think that's a testament to its hardiness. I'd say just collect the parcel, take photographs, open it right there, and take stock of what's broken or non-functioning, then decide where to go from there.