Unstable,
Ouch! We've heard of 1 or 2, it appears to be a problem when the radio is packaged as they've all been loose as you describe.

Please send us teh TX and we will replace the dial and also check over to confirm that there is not any other damage.

Please see the following site for a worksheet which will simplify sending your item for service:

http://www.hobbyservices.com/techsup...orm-futaba.pdf

In case you can not use the worksheet for any reason, here is the pertinent information.

Please ship your product to:

Futaba Service Center
1610 Interstate Drive
Champaign IL 61822

phone: 217-398-0007
fax 217-398-7721
email: [email protected]

Please be sure to fill in all fields on the worksheet or, if not using the worksheet, to provide us a detailed explanation of your concerns and service required, as well as at least 2 means of daytime contact: phone, fax, or email are great, as well as your return mailing address. If this is non-warranty service, please also provide a means of payment (visa, mastercard). Please note that we will contact you with an estimate prior to performing ANY repairs to a non-warrnty item, so be sure to provide an easy way to reach you to avoid delays.