ORIGINAL: jester_s1
They have more than 3 dollars in a $12 part, but still you'd think they would take your word for it. It's not like someone with a properly working heli would want to scam them for an extra swashplate. Batteries, blades, or servos yes, but not that.
You are probably right...they may have 6-8 dollars in it. I assumed the low price because its a clone heli and while WoW Hobbies does sell lower priced stuff...they are a bit higher than say hobbyking or xheli on their clone/cheap stuff. Can buy the same swash from xheli for 11something...and Im sure probably close to half that at HK.
Regardless...makes me upset that they wouldnt take a gamble on me telling the truth and just sending me a new swash out. My spending trend the past 3 years of being in this hobby is probably right around 3 grand a year. Half or moreof that being spent with the likes of vendors I already mentioned here. I cant see why they would jeapordize losing a good customer that spends a decent amount of money on RC over a swash. Makes no sense.
Anyway...I didnt want to hijack this thread with my poor customer service experience with WoW Hobbies. I just wanted to state that I have never had an issue with Tower (other than I cant afford to buy everything from them...LOL) and that their customer service is top notch, unlike OTHERs out there.
