Originally Posted by Red Baron Mike

Buyers beware of Cermark in Southern California. Purchased a World Models plane from them last month. They charged my card and shipped the wrong plane. The phone and fax numbers listed on their website, www.cermark.com, are disconnected and the only way to communicate is messaging through their website, which they generally ignore. They acknowledge their error, yet in one month of constant attempts to JUST GET A RETURN LABEL TO SEND THE PLANE BACK, the owner Stephen, just ignores me. I have had to file a dispute claim through VISA to try to resolve this matter.

This was my first order to them. Outstanding way to treat a new customer, isn't it?

Be VERY CAREFUL buying anything from them!