Graves is probably one of the best, if not the best, hobby stores there is. They also list on each and every plane whether there is additional shipping, buyer oversight maybe? As for the slamming them over your idea of a scam is total BS. There was a mistake, maybe, an oversight-probably, but at least they called to let you know instead of just waiting until you went calling wanting to know where your stuff was. Like others have said, if you can't afford the lousy $32 extra bucks for a seriously large package, maybe you should find a cheaper hobby.
And maybe we would have more compassion if you were less dramatic and had more than 6 post one of which is a dumb azz rant, and unwarranted at that.
And here I thought $400 to ship a kit from Germany was steep!!!!