There are things you can do, have you sent the request to AOL to be removed from their list? Have you followed up on the request until it is fixed? This has happened before the new ownership came to be here and it got fixed then as they kept up on it till it was. Also it has happened on RCgroups as well and they got it fixed within a couple of days, it has not been working here for close to a year! It is not "out of your control" and telling someone to change their email that they have used for 15 years is not a fix.