RCU Forums - View Single Post - Big, HUGE Kudos to John Redman and JetCat
Old 10-25-2014, 07:03 AM
  #13  
mikes68charger
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I have to say John as become a great asset to JetCat.

While he is a very busy person you have to remember that Jetcat is more than a 2 person operation and there will always be a lot of different customers needing help no matter how great your product is


I just received my p120 back this week. It was an older p120 no SE. I sent it in to get the SE upgrades as my SN was way above the cut off listed on their website. But for some reason things were not what they should of been inside my motor and what should of been a $400 upgrade ended up costing John a little over $1800. As this was not my fault or even his as it must of happened before his time I was worried. But John told me that he would take care of me no matter what and they did.

You can't ask for more than that

While I like my Kingtecks I love the fact you can send in your older motors for updates ie kero start or upgrades. Can't say that about other turbine companies. That high level of service takes a great team and time