ira d

I don't know why you think I should expect less customer service because a company may have a lower price. But anyway I don't purchase from HK and don't plan to. IMO
unless a company discloses that there is a no return policy or the item is a open box or some similar disclosure I expect the item to arrive in a timely manner and be fit for
the purpose intended. If not I expect it to made right promptly either by a replacement item or a full refund no matter what I may have paid for the item.